I called and ordered a plant from out-of-state for a funeral and had to call back after the funeral…read moreas I didn't receive a receipt. I was reassured I would receive a receipt and I did a couple days after the service with an egregious typo listed for the accompanying card. This was particularly frustrating as I spelled the word multiple times for Elaine and also would have been caught had I received the receipt in a timely manner. Using this florist turned out to be quite embarrassing for me.

They helped me pick out a basket with snacks for my mother in law - when my father in law passed…read moreaway. Then they helped my do flowers for his remembrance ceremony.. They did this all over the phone as I am in South Dakota! The Basket was delivered the same Day I ordered and Mother-in law loved it! The flowers for the ceremony were perfect! Will use them every chance I get!

Very disappointed with the bouquet of cut flowers I purchased recently. They were old, wilted, and…read morea very small number of flowers. The price was $35.00. Even the local grocery store and pharmacies have better, fresher and larger bunches flowers for much less than I paid. I do not recommend this shop at all.

Flowerland has wonderful personalized service. They go above and beyond to accept their customers…read more It's one of the best small businesses in Cumberland.

Awesome service and stunning fresh flowers. The owner was kind and very experienced in helping me…read morechoose a bouquet.

Wanda made a beautiful arrangement for the kids to give me for Mother's Day. I have thoroughly…read moreenjoyed them.

Ordered flowers from Harvey's over the phone and had a great experience. The staff was friendly and…read moreeasy to work with, and they put together a beautiful arrangement that looked even better than I expected. The flowers were fresh and lasted about two weeks time. Really appreciate the great service -- I'll definitely be ordering from them again.

I have received many bouquets from Harvey's. They never hold up. Dead in less than a week. After…read morethe last time, I told my boyfriend (who was from out of state) to not purchase anymore bouquets there, even though the shop is local in my area. When I went to the shop to ask why ANOTHER bouquet didnt last, I was questioned and treated rudely. She asked if I had them near a heat source, as if I was an incompentant fool. IM AWARE OF HOW TO CARE FOR A BOUQUET. Penny, the owner, is EXTREMELY RUDE. She offered no compensation whatsoever. Previously, I had purchased a stained glass window hanging, which was not cheap. It began to fade after 9 months so I returned to the shop to ask why. Again, Penny insisted that I must have cleaned it with Windex or when the instructions clearly stated to clean with plain water only, as I had done. Then she proceeded to say that I must have had it hanging where temperatures fluctuate. The conversation went back and forth with me steadily insisting that this was not my fault. It's a window hanging. It should support an environment of slightly changing temperatures, which in reality was not even the case. After much contention and reluctance, she agreed to replace it. It took forever to receive the new one. I have also purchased many mediocre bedding plants as well, mostly for convenience because Harvey's is close to my house. Nothing special, trust me. In addition, Penny has been known to treat her employees HORRIBLY. She had a very sweet and helpful older lady who put together some very lovely outdoor arrangements for me. When this employee was speaking to me about how to care for the arrangements, Penny RUDELY interrupted and ABRUPTLY told her she was needed elsewhere. I felt so bad for this sweet woman. Little did she know, she was the main reason I purchased from that store in the first place. However, The owners' husband Barney is very kind and helpful. Pleasant on the phone as well as when he delivers. Throughout my years of purchasing, he has been nothing less than kind. Frostburgs choices for florists are extremely limited. I'm certain Penny counts on this. However, everything is replaceable, especially when you treat good customers like incompentant morons. PS... one ex-employee told me to steer clear of the roses. They're old and won't last a week. Unfortunately, I found that to be true with almost ALL the flowers from Harveys. My 2 star rating is for the 2 helpful employees... not the business or Penny.