My wife and I have been coming to Coconut Beach for several years. We both go to the Independence…read morelocation. If I could I would separate the reviews. Per customer service, the ladies ALWAYS make me feel welcome. They do an exceptional job. I would give them 5+ stars! HOWEVER, when it comes to management I have a major concern. As stated previously, my wife and I have enjoyed Coconut Beach for years. The rates continue to raise, and getting close to $65 a month. Though I understand there are new amenities that are being offered, neither my wife nor I are interested in these services. My MAJOR complaint is; My credit card information was stolen so my bank canceled my card. When I received my new card my wife went into Coconut Beach and was told the old card was declined. She explained the previous card's information was stolen so the bank had issued her a new card. When my wife gave the receptionist the new card, both my wife and my account was charged a $20 activation fee. When questioned about the fee we were told it is company policy and if she did not collect the money the company would take it out of the receptionist paycheck. I have been told these ladies make minimum wage. I later spoke with two other employees who stated this was the policy. It is bad enough that we were charged an additional $40, but there is NO discretion for cases such as ours. So unfortunately due to the continued rise in costs, and hard fast rules that do not take the customer's situation into account, I have effectively cancelled my membership as of today. I hope management will look into this policy to see if it is worth threatening a minimum wage employees with docking their pay in lieu of a common sense approach to a customer's situation.

I was going to an event and wanted to spray tan. I have sprayed tanned all my life because I have…read moreskin cancer. I purchased a spray and added extra brozner which was 42.00 dollars I sprayed and I got out and I was still really white. I mentioned something to the cashier and she said wait until the morning if not come back on saturday and we will give you your money back. So I woke up the next morning and I was not tan at all. I went back up there on Saturday to get a refund and the girl working the counter would not give me one. She said " I have to text the owner and she will give you a call back in 3-5 business days. Well that never happen and I still dont have my money back and they didnt even offer me another tan. Very bad business. Dont go here. the machine had to of been clogged which means they are not doing maintance on their machines. Very bad business.

I still visit this salon every 2 weeks for eyelash extension touch ups. I have had a The Ultimate…read moreFacial and occasional mani and pedi. I have someone else do my hair. I loved the pedi. I laid back in a soft pedi chair and soaked my feet. She exfoliated all the winter grossness off and gave me calve massages. I was able to choose from a number of opi colors. It was quiet and serene. For the facial the skin therapist isn't there any more. She was fantastic and got me into the Skin Script skin care products. I am faithful to my eyelash lady, Crystal. I seriously don't know what i would do without her. She also waxes my eyebrows. She is top in her league. Yes, I'm probably a bit high maintenance...eyelashes,and read the rest of my reviews on The Beauty Buzz list...but a girls' gotta do what a girl's gotta do, right?

I've been coming here since they opened. Christina is my Gal and I love her. I travel across the…read morecountry to continue to go to her. Lisa and Linda address awesome to work with. Connie gives a great massage. You can't go wrong with any of their staff. Haircare, mani/pedi, massage, facials and more!!

My favorite place to spray tan! Always the cleanest, and the staff is always so sweet! Been coming…read morehere for years because it's always consistent and great!

Very clean and nice! Friendly staff and nice selection of tanning options. I would definitely…read morerecommend.

I cannot say enough about my experience with Kelsi at Glow KC. Kelsi has great communication, was…read moregracious, friendly and prompt. I needed a spray tan for a wedding and I'm from out of town. I looked at Glow KC online and booked right away. Kelsi's set up was professional and quick while being thorough. She talked me through the whole thing and sent great prep and care tips. My tan looked natural in person and made me look great in photos. 10/10 would recommend! Wish I lived in KC and could make Glow KC a part of my regular routine!

From the owner: Glow.KC is a mobile Kansas City in home tanning service. My product is organic and my service…read moreleaves a natural looking tan in 30 minutes.

Terrible customer service!! I requested to cancel the membership and the staff informed me that I…read morehad to send an email to cancel; however, they provided me the wrong email and it never got cancelled. I was told that the correct email was provided in my contract. I never imagined I'd have to check my contract for the correct email. I just assumed the staff would know the procedure for cancelling, but I was wrong. Be careful when canceling folks!!

Let me preface this review to say that the beds and facilities are clean and the staff is friendly…read morefor the most part. This review is for Abby. Worst customer service experience I've had in a place of business in a long time. I went in for my usual spray tan and to give my 30 day notice of cancellation as I've moved and this location is no longer convenient for me. Upon cancelling, they charge you a $16.50 cancellation fee. My question was "will I be able to use the spray tan through the 7th of October with this additional fee?" Is it like a proration? The answer was no. "It's a charge so that you aren't charged again October 1st. Unless you cancel exactly 30 days in advance, you'll be charged this additional amount." I've been frequenting tanning establishments for years. Generally, they all want a 30 day notice of cancellation, but prorate your charges. Different companies have different rules and all make you sign lengthy contracts. To each their own. This is not the reason for the review. Abby calls me, as I asked for someone to contact me because the employee "didn't understand it either" and I wanted clarification. Abby reiterated the fee and then proceeds to tell me that "I signed a contract, that there are signs all over and that "I must not be able to read!" WOW. She proceeds to tell me that I am an "entitled c-word" (I won't post that here, but you know), that I cussed out her rep and that I am banned. After the initial shock, I said a few choice words of my own. This isn't about the $16.50. It's about professionalism and integrity. I didn't deserve to be treated that way. I did not cuss her employee out. Customers have questions. This was a legitimate question. Instead of explaining or offering a solution of " to avoid this, we could set your cancelation day to 11/1, or anything similar, she resorted to name calling, banning and lying. I'm still upset by the way I was treated. She also refused to refund the charges and thinks that it is "funny" that I've paid for the full month, the extra fee AND unable to use the service. Proceed with caution here.

Wonderful experience!! I booked a piercing switch out because I had an MRI so had to remove my…read moredaith for the first time and couldn't for the life of me get the ball to fit back in. As soon as I walked in, it smelled heavenly, the ladies working were so warm and welcoming and the place felt so nice, clean and calm. The piercer was extremely quick and so gentle. I will definitely be back for my next piercing, as I hadn't yet found someone around KC since I've moved and they made me feel so comfortable from just a short experience I did have! Thank you!!

100% recommend this place!! I got my industrial piercing here and it was super quick! Jennifer was…read moreso nice to me and even complimented my eyeliner which was so sweet. There was calming music playing which helped so much to relax me during the process. I'm definitely planning on coming back!

I went to get my very first spray tan this week, and I'll admit, I was nervous. Not because of the…read moretan itself (I had heard amazing things about Recreating Rays), but because being nearly naked in front of a stranger can feel intimidating when you're already self-conscious about your body. Then I noticed a sign on the wall that said I didn't need to apologize for body fat, folds, scars, or stretch marks, and that loving yourself was the first step to flawless results. I teared up reading it, realizing how many women have probably stood in that same room feeling the same way. Thank you, Recreating Rays, for not only giving me a beautiful, natural glow, but also for creating such a safe and empowering space. My body felt worthy exactly as it is and that means more than words can say.

I went to the LS location. This was my first spray tan with them. As soon as you walk in, you are…read moregreeted with a friendly smile. The check in was simple. The overall process was 20 minutes. Jamie was the person who did my spray tan. She was friendly, ask me questions for what I was wanting, and was very professional. I will definitely be going back for my future spray tans.

Paradise Beauty helped me feel beautiful and confident on my wedding day! I received so many…read morecompliments on my hair and makeup during my big day. I love looking back on my pictures and seeing how beautiful I looked. This salon is a wonderful one stop shop for all that you would need on your wedding day. The services that I used were tanning, makeup and hair.

I went to Paradise Hair, Makeup, and Airbrush Tanning for the first time for a gala event and wow…read moredid they deliver!!!!! I chose them because the offer everything which kept it simple on my end so I didn't need to run around to different places for different things. They were so professional and flexible with my needs and requests - I really felt seen and heard and received what I asked for! The girls were even willing to take extra time getting creative in problem-solving how to hair spray glitter into my hair! Thank you so much Paradise!! I felt so beautiful!!

First visit here today, I am new to the area and haven't had much look finding a good wax place…read more Kari did a wonderful job, I was very happy and I will be back!

Kari is awesome. Very responsive when requesting appointments. She takes the time to make sure that…read moreyou are satisfied with the results of your wax by being very meticulous. She uses high quality wax and gives you great tips for maintenance in between waxed. Highly recommend her for your next wax!