Jeff unlocked my truck in 2000' at Walmart. He only asked for a small fee. I never forgot his name.read more

Hoke equipment is the best. I have used them several times and Jeff is willing to help in any way…read morehe can. I have borrowed tools from him and have used his trailer twice to bring my vehicle in. I would recommend him to anyone. thanks Jeff/ Nolan L

Tim and Caleb are very kind, professional, and accommodating! My family utilized their services on…read moremultiple occassions. They have fair pricing and even brought our vehicle to our home! Highly suggested!! They treated us like family and helped us with compassion. They will take care of you!

We received excellent service after my daughter's truck broke down. The team went above and beyond…read moreto get her truck on the auto transport we had to rent. Thank you so much for everything!

Wonderful service! Helped us with all aspects of our claim AND returned a repaired car that had…read morebeen fully detailed! Excellent business!

Just wanted to share my experience with these guys in Harrison AR and have to say i would highly…read morerecommend them which is something i don't usually do. I dealt with Mike and he is a very kind and patient man for dealing with my crappy auto insurance company. Despite my insurance giving him the run around he still fixed my vehicle and had amazing customer service to boot. There was a small issue with the repair that was a 5 minute fix and was really no big deal. The work was really good as well as the time table given. I would recommend Duncan Auto Body to anyone. Out of the 3 shops i have dealt with in Harrison Duncan's is 1 of 2 i would recommend dealing with.

I dealt with Eugene and his shop does top notch work. I would have used him for a recent repair to…read moremy truck but he was backed up a month or so. Great customer service and good time table given. I would highly recommend. He worked on my smaller daily driver car a few months back and i was very satisfied with his work.

Super effective people. I needed towing safety cables. They were the only place that answered the…read morephone and knew exactly what I needed. They ordered the cables and had them the next day, saving me from a real towing nightmare.

I don't usually write reviews but I had a great experience with this shop. Brandon personally…read morehelped me through several decisions about the five accessories I wanted to add to my new truck. The appointment was made and all the work was done in one day. Fine workmanship is apparent on the work that was done. Thanks to Brandon and the team at National Auto Trim.

Husband I are traveling and he noticed that his left front seal was leaking. We tried every auto…read moremechanic that we could find in the area including the Dodge dealership. Everyone was full and we thought that we were going to be stranded but Eric from J&B went above and beyond even though there were extremely busy and didn't really have time to fix it. He was able to get us at least a temporary fix so that we could finish our trip and get back home to our mechanic. We are so grateful to them and felt extremely blessed! We highly recommend them.

These guys know what they're doing and don't charge you your right arm for the work…read more Can't say enough good things about J&B Auto

My mother stopped by to check on getting a second opinion on some work done by another…read moremechanic--for an ongoing issue that might benefit from another perspective. When he found out who did the work, he talked about how well he knew the guy and said he would've done the same thing (not even having seen the car). He said she could bring it by for testing, but he also told her he's expensive. Ah. Okay. Message received. You don't want our business. We won't be going back to find out if he's a decent mechanic or not. But I thought other people might need to know that this mechanic even describes himself as "expensive."

Forward- Vehicle involved-2005 Jeep Grand Cherokee, 5.7…read more About me - Retired now but x-auto-mechanic; have been working on and with all types of vehicles since the '80s, so my extensive experience is of great value to me when it comes to knowing another credible auto-mechanic. Early Sept 2021, we began experiencing new issues with this vehicle, in short: 1. The throttle acceleration would sporadically jump (as if one was to tap the gas pedal on and off) and then for no reason, die. 2. The vehicle would die unexpectedly no matter speed or angle. 3. Would not hold a steady idle. I used a consumer model code reader to see if I could determine the possible issue and resolve it myself, knowing how expensive it is these days for auto-repair, especially if it involved troubleshooting/replacing electronic components. I did retrieve some codes ex: U1411 which indicated the likely cause was the ECM. Well, I also happen to know the ignition switch could cause the vehicle to unexpectedly die so I changed that component first. It's an easy replacement and an inexpensive component ($30) but a little tedious to replace for most that are not mechanically inclined; however that did not resolve the issue. I researched for about 4 hours in addition to speaking to a couple of 30+ year ASE Certified Jeep mechanics who, after reviewing everything were very confident it was the PCM and not the ECM. That said, other than locating one from a salvage yard, the PCM ($1,300) was no longer available for this vehicle nor was the ECM which would have been considerably less. After speaking to John (Owner of "MasterTech Auto Repair") in Harrison, AR. and describing the issues, he assured me he had much more sophisticated equipment to perform a more in-depth diagnosis. He was relatively confident that he would be able to determine the issue fairly quickly over a few days. So that was the best and most effective way forward to determine what the issue was. After a few days of diagnostics/graphs and research, John updated us indicating although right now he was leaning towards the ECM being the issue, he only felt 75% confident. He also mentioned he was noticing some fluctuating voltage in the throttle body. In any case, he wasn't satisfied just yet and asked if it would be OK for him to continue his deep diagnostics and troubleshooting until he felt confident of the cause. I told him to keep it and do what he needed to do until he felt absolutely confident of his diagnosis because I wasn't going to spend money on an ECM or PCM if that didn't resolve the issue and he completely understood. So, 2 more days went by and we received an update call from John. After even more graphing and diagnostics and personal persistence, John said he was now absolutely confident the issue was in fact the throttle body. All in all, after previously conferring with other long-tenured ASE certified Jeep mechanics, their recommendations could have cost us upwards of $1,500-2,000+, and instead, the decision to take it to MasterTech Auto Repair was the correct choice and most affordable and effective choice and resulted in the complete satisfaction of this customer all due to John's steadfast insistence not to be partially satisfied but to be absolutely satisfied with a cause and resolution. Readers Note: Coming from a family of Auto and Aircraft Mechanics, I am not easily pleased nor satisfied when it comes to dealing with most people who claim to be auto-mechanics b/c most don't know anywhere near what they claim to know. Dealing directly with John at MasterTech was a very nice and refreshing experience and I personally and HIGHLY recommend them to anyone.

We hit rough road coming down one of the mountains and almost killed our truck. Both me and my…read morehusband don't have much knowledge on vehicles but new we were in a bad spot since we had no cell service. Park rangers had this crew come save us and they really are amazing. They gave us yet another reason to move to Arkansas and we will definitely be visiting in the future!