Yelp sent my project to this company for what reason, I do not know. They have less than 5 reviews, and they're not good. To top it off, they're not a BBB business and their estimate experience is nothing less than creepy.
I needed 2 skylights replaced as one showed leakage during a huge rainstorm. The estimator arrived and took 5 minutes inside the actual bathrooms and then 55 more minutes trying to make me feel forced into hiring this company. The estimator went to his car to work up the estimate only to come back immediately with his computer and notepad. He sat at my table literally as if I was at a timeshare and had to have his company install these amazing Velux skylights. He went through each step of the removal and install process all the way down to the flashing and how it was a necessary part of installing a new skylight. I really could not care less about this as all I want as a consumer is somebody to come and do the job correctly. He would not give me a price after repeated requests, and kept taking long pauses, which made me feel completely uncomfortable as he stared at me, trying to think of what to think next to make me want to purchase these skylights.
Finally, when I told him that I actually needed to go, and I just need the estimate at this point, he wrote down $9200 on the notepad and showed it to me. When I told him there was no way I would be even close to paying that amount. He stopped and began thinking and paused for a long time again. Then he said, "let me call my boss and see what I can do." At which point I asked him how much the skylights actually cost themselves. He refused to give me the answer and later I found out that at the Velux website, they have their own installers, and the range of cost for the job for both of the skylights should be topped off at 4500! Nonetheless, I told the man that if he was able to work up a better estimate he could do that in his car or in his office. However, we were going to be able to make it work. He continued to stay there for several minutes to talk me into wanting to go with him and at the end I felt so uncomfortable that I stood up looked at him and said "I need you to leave now."
Couple tips for consumer:
-I had the job done for $2800 same sunlights and it took 3 people less than 1.5 hours.
-check if a business has real reviews and if they say they don't really do social media because they're so busy, it's a red flag.
-no one should have to sit in your home to complete an estimate once they see the work needed.
-if you feel uncomfortable, don't double guess yourself. read more