Called this firm to diagnose and repair a fault on an old Samsung refrigerator. A couple of chaps turned up, one an apprentice. I was inspired and impressed by how the mentor called Adam, went through the diagnostics with care and precision to his colleague Jamie. Adam was extremely professional in his work and concluded the diagnosis after a thorough examination of the appliance. Unfortunately, given its age, they no longer carried the specific faulty part. The team were lovely to meet and were respectful of my home. The follow up visit was made by John, who also demonstrated how time served his experience was. He too showed the same respect, clearly demonstrating the great culture of this firm. Its refreshing to see older people working with younger ones and demonstrating traditional values and placing the customer first.
I highly recommend them.
Chris read more