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Black Electricals

5.0 (2 reviews)

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5 years ago

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Apollo Bathrooms

Apollo Bathrooms

(5 reviews)

Made a right mess of my installation and refused to admit / put right a wrongly installed shower…read morepump. Taps been changed 3 times (rusting, poor quality) numerous leaks through to the ceiling below. They dissolved the company when I tried to take them to court and started trading under Apollo Bathrooms North East Ltd from the same premises in Fowler Street so they didn't have to pay me the money to put the job right! After sales service is diabolical too, once they have your money they couldn't care a less! STAY WELL AWAY!

In all I would never recommend Apollo Bathrooms, they are very obliging at the beginning but could…read morenot care less when issues are pointed out to them, they will not reply to emails and eventually ignore you completely; their customer service is terrible, along with the workmanship. Apollo Bathrooms only want your money and refuse to acknowledge serious issues, calling them SNAGS. After pointing out 16 defects the owner's wife advised me that the bathroom was functioning and basically that should be sufficient and that the above issues were all SNAGS and could be rectified and demanded the final balance to be paid, which I withheld and thankfully I did. I do not see how faulty wall and floor tiles, a shower bar that is crooked, not horizontal, shower cubicle not vertical and damaged and many more flaws, would be classed as SNAGS. I cannot see how you can tile a whole bathroom without noticing faulty tiles. In all if I had not pointed out any of these issues that would be the way the owner/fitter would have left the job as he saw no issues at all and his wife believed they were just snags but had not visibly seen them for herself. Hold onto your money as when you hand any funds over to them they forget about you.

Black Electricals - electricians - Updated July 2026

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