Got a pedicure by an older gentleman and asked for a design. Oh my. I was appalled I was even…read morecharged for it. If I'm asking for a design, just be truthful if it can't be done and let's move on. Because charging me for something that I have no idea what design was just put on my toes is not a way to run a business. The tech beside him kept looking at it as if to say, 'What is that?'

I highly recommend this salon! Every visit has been an amazing experience. The staff consistently…read moregoes above and beyond with their friendliness and professionalism, and the salon is always exceptionally clean and welcoming. My nails are always exactly what I asked for. They look beautiful, last an incredibly long time, and the quality of the work is outstanding. Alina is an absolutely phenomenal nail artist who delivers flawless results every single time. Her attention to detail and talent are unmatched. This will definitely continue to be my go-to salon for nails in the Roanoke Valley. If you're looking for exceptional service and beautiful, long-lasting nails, I can't recommend them enough!

In over 30 something years, of getting acrylic with gel overlays, I have never had an issue with my…read morenails lifting or getting a fungus until I sat at Andy's table. The worst part... he tried to make it seem like something I did. 1st it was I put my hands in too much water, then I'm hard on my hands but not once did he take accountability. The 1st time he did my nails they lifted. I gave him another try. The 2nd time they lifted and "he fixed". They lifted and i got fungus under one nail. The 3rd time (Monday before Christmas) "he fixed and treated fungus. In less than 6 hours my polish (gel) started to peeled off and a nail lifted. HE DIDNT HAVE TIME FOR A REPAIR BEFORE CHRISTMAS!!! I WILL NEVER GO BACK!!!!

I love Dawn! She did a color change for me on my acrylics, and she was so gentle and sweet I loved…read moreher. The color was perfect and she asked me throughout how things were going. She fixed my shape for me (I had them done elsewhere and they just weren't up to par), and she picked a gorgeous color for me! The people were nice and the actual shop was gorgeous and was so comforting it made me sleepy.

I never even got to go to the salon. It was such a joke. No one answered the phone for days when…read morethey did they had known maniccutist available. Everybody was booked , They're not taking new clients ? then why do they advertise ??????? like four people called me back finally a week later it was such a cluster mess. I don't recommend. The people who spoke to me on the phone were polite, but this is no way to run a business.

I have been coming here for a very long time and have loved my experience every time! The vibe is…read moreimmaculate and the music is very soothing. I never have trouble with checking in or paying, it's always a smooth process. I highly recommend Troy as he always knows the pressure to use and knows what areas I'm needing the most. 10000/10 experiences and will ALWAYSS recommend. I even like the little mints and water offered at the end! :)

Best place to go in town. I always get a basic polish pedi and, unlike other salons, never feel…read morepressured for up service. They are really nice here, the pedicure lasts an easy 3 weeks and they shape the nails really nicely. The first time I went that massage chair beat me senseless, but now I just don't lean into it.

Everyone was super nice , girl that was training did my toes and a veteran artist did my finger…read morenails . I got gel on feet and hands and after exactly one week it's already peeling off ! Such a disappointment I thought I found a great place but quality is just not there. Disappointed Daughter got her toes done by a veteran and the lady cut her nails very short they were hurting .

Great place if you want peace, quiet and quality work. The nail techs are mostly more mature women…read moreand some are in the same family. There is not a lot of talking, as they are very focused on their work. Soft music plays and the television is tuned soundlessly to travelog or baking shows. Lucy, who is younger than the others, is my go-to for great nails! Be advised that at this salon they work only with gel dip, not acrylics. This is fine with me, fortunately.

I had a very bad experience Saturday at this establishment. I came on time for a 1 o'clock…read moreappointment with Sandy for a pedicure. I had to sit and wait 20 minutes until she finished with another customer. When she did mine, she was in a hurry. I did not take off the slippers they provide until I got home 30 minutes later. Both big toes had marks on them. I do not intend to return.

Went there for a deluxe pedi and a design on my big toe. The older gentleman did everything and the…read moredesign left a lot to be desired. Even one of the ladies working there and sitting beside him kept eyeballing the design as if she did NOT approve. And why didn't I complain? At that very moment and anymore, what good does it do? It creates an intense atmosphere and the staff gets all bothered. I won't be going back.

don't go here. got a pedicure and ended up with Paronychia on my toe. Had to go to urgent care and…read morestart antibiotics. They dig in your toe so much it hurts and the outcome is an infection. save yourself a trip to urgent care and go somewhere else for nails!

This place was amazing it was very clean but it was also big the guy who did my nails Tony did an…read moreamazing job they look exactly like my picture I showed him and I am not exaggerating it was also very quiet it look about 4 minutes and they were only $75 this was an amazing experience and I'm definitely coming back

Guys this was the worst pedicure I have ever had. She actually made me bleed and that's never…read morehappened.

I highly recommend Sandy if you are looking for a great stylist! She colored, highlighted and…read moretrimmed my hair in less than two hours and did a wonderful job. I really appreciated the attention I received throughout the entire process. If you want the services of a knowledgeable, experienced, personable stylist, book your appointment with Sandy. She is the very best in Roanoke.

I had a manicure and pedicure or with me and it was a great experience.. she did a fabulous job and…read moreI enjoyed every minute. Very relaxing. Joan Duus

Our 80's ladies went in for Head Spa night. It was fantastic and relaxing. They really pampered us…read moreand very sweet staff! I'd recommend anytime you want to have the ultimate spa treatment

I made an appointment two hrs in advance on a Saturday. I was told that they would hold that time…read morefor me. I arrived as scheduled however they did not get to me for over 45 minutes. But, the nail tech did a FANTASTIC job on my nails. They're beautiful!

First, I want to say that my friend and I came in as walk ins on a Sunday. There was a bit of a…read morewait, about 45 minutes because of that (which we didn't mind since there is a dollar general nearby). The manicure and pedicure both took a little while to do, more than normal, when I only got a regular gel pedicure and a detailed manicure. Overall, it definitely took longer than an hour so not the place to go to if you're in a rush. And my gel manicure and pedicure turned out to be $90 too which is much more expensive than I was expecting. However, everyone was friendly, and despite being busier than normal and it being a holiday weekend they were able to squeeze us in which we appreciated very much! Inside, it was clean and light music played so the atmosphere was nice as well. That being said, the nails turned out great and we will be going again!

I am not a local and moved here about 3 years ago. I have very thin nails and they break or split…read moreif I don't have nail dip on them. I went to several different salons in the area and mostly had disastrous results. Like I said, my nails are thin, so you have to be very careful on how far you sand them down because it doesn't take much to take too much off and cause pain, also I have the added bonus of not being able to do the UV light because it causes a reaction on my cuticles causing blisters and horrible itching. No one can tell me why. Anyways, after many horrible experiences I landed here and from the start I told them all of my issues hoping I wasn't sounding like a Karen customer, but they listened to my issues took them seriously and have been taking care of me ever since. I WONT go anywhere else. I love all of the technicians there.