This experience was disappointing. I ordered a sympathy…read morearrangement for a friend who had just lost her uncle. Unfortunately, what was delivered looked nothing like a professionally designed arrangement. I understand that the arrangement wouldn't look exactly like the picture on their website The problem was the overall quality. The arrangement looked unbalanced, unfinished, and lacked the care you would expect, especially for a sympathy piece. What was even more frustrating was how this was handled afterward. Instead of offering a solution, I was repeatedly asked to provide more pictures. Under normal circumstances, that might be reasonable -- but asking me to go back to someone who is actively grieving just to gather more photos feels completely insensitive and inappropriate. To make matters worse, the only resolution offered was a $10 refund, which is barely the delivery fee. At no point was there a genuine effort to make things right, there was no replacement offered or a meaningful resolution. I would have much rather worked with a florist who values both quality and customer experience, especially during moments like this. Unfortunately, I can't recommend based on this experience.

Joy flowers always does a BEAUTIFUL job. My husband and I have been using them for several years…read moreand would recommend them to anyone.

This is my new go to florist, for sure. We needed a floral arrangement for my brother-in-law's…read morewake. We went to the shop and ordered from a book. The finished piece far surpassed our expectations. Will definitely be using their services again.

I've had a couple opportunities to work with this shop and I've been pretty happy. A few months…read moreback, I needed a small bouquet for one of my nieces. With 15 minutes notice, they whipped up a cute bouquet appropriate for a young lady. The price was right and I was in and out without a hassle. About a month ago, my son was headed to his sophomore homecoming. I called early in the week to order his date a wrist corsage. The call went fine except that the employee didn't know their hours on Saturdays. And didn't have any way to find out. That seemed weird. I mentioned it when I arrived on Saturday morning and learned that the hours vary because of weddings and other special events. This made a little more sense. The wrist corsage was very pretty, but cost a bit more than I would have liked to pay. Regardless, I don't spring for flowers often, so I guess it's okay.

Esther's creativity and attention to detail is unparalleled. She made my wedding vision come true…read moreand was meticulous in doing so. She was patient and gave me a lot of options on what we should do for the wedding. I ended up recommending her for both my sisters weddings and she did different color schemes and flowers but the same level of excellence. I would recommend her a thousand times over to any bride looking for a florist!

The Village of Hanover Park needed floral centerpieces for our annual Awards Dinner and kickoff of…read moreour 60th Anniversary event. We met with Esther, told her our budget, and showed her a photo of our new Village logo, which was very colorful. We asked that the centerpieces contain the colors of our logo, and she did a fantastic job in meeting our needs. The centerpieces were absolutely beautiful. A great arrangement of various flowers and greenery. They looked wonderful on the tables at our event. She delivered them on time and within budget. Highly recommended.

They have the best and the most unique designs. I only buy my flowers from them. They are the…read morenicest people, they even opened a few minutes after closing for me. The flowers are priced appropriately and it's very quality work.

They were so helpful! They made 2 bouquets for me exactly what was in my head! Go to Florería…read moreMexico!

Moving far away from family has its challenges, especially when it comes to sending flowers to…read moreloved ones. I love out of state and wanted to send flowers to mom for Mother's Day and ended using one of the major national florist services who, as it turns out, contract with BellBloom for order fulfillment. I honestly think it's the only time I've ever had flowers delivered that looked exactly like the ones I chose online. They were beautiful and they were still in pretty good shape when I visited a few weeks later! I wouldn't hesitate to use BellBloom for my future needs!

We received a bouquet from this florist and it is so beautiful. The lilys are still blooming…read moreweeks later.

Peggy did an amazing job on our florals for our wedding day! I don't know much about flowers, so I…read moregave Peggy our color palette and she was able to find the best flowers and also helped us stick to our budget. I was so impressed on her knowledge of florals! She also showed me examples of the flowers she would use to put together my bouquet. We looked for florists all across the Chicagoland area, and the value that you get from Peggy was the best! Peggy stayed at our venue throughout the wedding day and helped our wedding party and parents with their corsages/boutonnières, florals for our cake, moving florals from our arch to the sweetheart table, decorating the hanging wreath for our venue, etc. Peggy was so kind! We highly recommend her for your wedding!! :) P.S. All photos were taken by our photographer, John Foley.

Sent a birthday arrangement to my sister in law. Having had bad experiences in the past I was…read moreconcerned that the arrangement would be what I wanted. They were very helpful and even sent me a photo of the arrangement for approval before delivering it to my Sister-in-law. She absolutely loved it! Highly recommend these guys.

Darlene and her team at DLN Florist did an exceptional job for our daughter's wedding at…read moreFishermen's Inn in Elburn, IL. From our first Zoom meeting through every call and email, Darlene was thoughtful, professional, and truly collaborative. She listened to our daughter's vision for a "rustic" formal barn wedding and incorporated her favorite flowers bringing it to life beautifully. Her flower and design suggestions perfectly complemented the venue and wedding party attire. She was also mindful of cost, repurposing arrangements from the ceremony for the reception. On the wedding day, Darlene and her assistant were attentive and flawlessly in command eliminating any stress related to the floral details. We felt completely confident in her care and couldn't recommend DLN Florist more highly.

I had to attend my friend's wedding and wanted some beautiful flowers! One of my relatives told me…read moreabout DLN Floral Creations! I decided to give them a try, and I'm so glad I did. The flowers were incredibly fresh and beautifully arranged. Their designs added a special charm to the occasion. The delivery was perfectly on time and well-handled! The staff was polite, helpful, and very professional.

Quick and accurate. Easy online ordering and delivery with a smile. Love it. Thank you for making…read morethis a great experience. What more can I say, flowers arrived fresh and exactly as ordered.

Rude and Incompetent. Charged me for Flowers that were…read morenever delivered. Offered to charge me again to deliver Flowers. Major issue trying to get refund. Then Blamed Me for Their Incompetence. Save Yourself the Aggravation DO NOT USE FLORAL EXCELLENCE AWFUL EXPERIENCE!