Annie is good when you can get in with her... HOWEVER, the way she operates, I feel her license should be taken away. She offers great deals on Groupon to get you in initially, then offers bundle deals so you purchase in advance. But she always reschedules your appointment and makes up a dramatic excuse of why she cannot work. We went as far as to purchase $500 worth of services (as gifts for all of our family/ friends) and later found out she wasn't responding to anyone who did try to book, or when she did, make the process difficult by asking them to verify that he made the purchase. Not a business I would recommend. Save yourself the frustration with this person. read more

Blissful Being Massage & Bodywork - Massage Therapy Near Me - Sandy, Utah

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Initially inquired with Annie B. because of the Groupon deal she was offering. I had a great first experience with her. Loved the hot stones and clay mask options she offers with her Swedish massages. That's why when she reached out later on to tell me about her special bundle of 4 one-hour massages for $140, I decided to buy it. Since then, it's been difficult communicating with her and redeeming all the massages. She's cancelled at the last-minute on me three times in a matter of 8 months. The first time she told me she double-booked and had class to get certified for eyelash extensions (November 2020), and then she was sick on the other two occasions (February and June 2021), which is fine cause I'd rather not make her work if she's ill nor do I want to be in close proximity with someone who has a bug. I understand life happens and it's hard juggling all the appointments that must be coming her way with the Groupon deal. To be fair, there was one time I missed an appointment because I put it in my calendar incorrectly. She was nice enough not to charge me a no-show fee. So I want to give her credit for that. However, when she cancels on me, she often fails to reschedule with me and I have to follow-up with her several times to get a time booked. I have one massage left that I've been trying to redeem, but she stopped responding to my messages. I'll just let her have that money. I'm not here to badmouth her, because I think she's pretty decent with her massages and offers a great deal on the pricing. But I also want to share my experience about the constant scheduling issues. I wish her well and hope things get better in her life. read more

I just had one of the best massages ever! I was so relaxed that I fell asleep at one point. I used a Groupon for a 90 minute massage, sea salt back scrub, and clay foot mask. I would gladly and plan on paying full price for another massage and back scrub. The massage was hard enough to work out the knots I have in my shoulders. Orange essential oil was used during the massage. I like that I had choice of different scents to choose from- lemon, orange, lavender, eucalyptus, etc.. I also had hot stones used during the massage. Wow! The massage therapist put essential oil on them and massages my back and shoulders with them. It felt like heaven. The back scrub felt amazing! The sea salt scrub was warmed up and the back scrub was not overly hard but just right. Then, a warm towel was put on my back while I had warm clay put on the bottom of my feet. Wilhelmina, the massage therapist, then let me rest with the warm towel on my back and warm clay on my feet for 10 minutes. Wilhelmina was so welcoming and made me feel very comfortable. I highly recommend her! Wilhelmina was easy to talk to during the massage and went with the flow when I zoned out and didn't talk. The business had a cozy atmosphere that was yet intimate and welcoming too. I cannot wait until my next appointment! I was sure to book it when I left today. I still feel so relaxed! read more

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I'm honestly disgusted by how this person has conducted herself. I made the mistake of trusting her and giving her a chance after seeing the HORRIBLE reviews on her Groupon page. She was cheap though so I thought it was worth a shot and wow I was wrong. I even spoke to her about her reviews and she gave me all kinds of excuses but I chose to give her the benefit of the doubt anyway which is what pisses me off. I even got a 3 pack voucher and on my first visit she insisted on marketing the voucher used and that she would honor my other 2. I tried for months to reschedule and most of the time I got no response. When she did respond it was always something drastic going on. Whether those things were true or not, it was frustrating that she never followed up when she mention someone else who might be able to take me. And then I'd go another couple weeks or months not getting responses. This went on from July to November. I was very understanding the entire time. I finally got sick of it and on my last attempt I told her nicely I was giving it one last effort to schedule but she didn't respond. I sent her a message about my frustration and that I'd have to get a refund from Groupon. Once I mentioned Groupon, she starts in with complete lies. Or she's straight up delusional. But I'm going with she's a liar scam artist. Her response to me was suddenly about how she's "already explained to me" that she can't massage me because I'd had a surgery recently. Which was a complete lie. We had NO such conversation. On my last attempt to schedule something, I mentioned I had a small laparoscopic procedure several weeks before that, so I wouldn't be needing a back massage, just shoulders, arms, feet. What's even more upsetting about that is because of all her complaints and excuses about not feeling well etc. I was more than happy to tell her several times that she's welcome to sit during the massage, I prefer feet and arms anyway so she doesn't have to be standing for back work etc. Here I was HAPPILY trying to accommodate for her issues for months and she turns around and lies about me and says we talked about how I could get blood clots from massage and stuff? If she HAD told me that, I would've been grateful and understanding of that. But again, she's a liar. I contact Groupon and sent screenshots of every single time I tried to schedule and her lack of responses or the difficulty scheduling. They simply told me that "the merchant says your Groupon was redeemed" and when I told them about her doing that when I still had two massages left and then she's practically disappeared, to even look at her awful reviews that all back up how her behavior is, they continued saying I'd have to just deal with her for a refund because SHE claimed it had been fully used already!!! Needless to say, I'm for sure done with Groupon and now I'm just hoping to save anyone else from this nonsense and wasting their money on a scam. She will seem nice at first, and trust me I was going out of my way to be nice because I gave her the benefit of the doubt and kind of felt sorry for her. Never again. read more

I have had so many massages in my life due to an injury from a car accident when I was 16. The massage I received from Andrea was the best I have had. I usually get relief from massage for a couple of days, a week at best. But, the relief I received from my the massage from Andrea has lasted over 2 months. Honestly, the best money I have spent. Thank you so much, Andrea!! *It did take awhile to get everything scheduled and completed for my first massage. It was worth the wait, and I wouldn't hesitate to recommend her to anyone. read more

So I found this place on Groupon and my opinions haver beenn bouncing around all over thre place. FIrst off it was a little difficult too find-- it's located in"old Sandy" and later evening, in there dark at first felt likevquite a sketchy area based on NO Street appeal Ie; street/sidewak parking, unmarked building that had an old Warehouse" (not trendy updated) feel there was no visible signage--had to walk all the way up to the door to read a faded 8 1/2 x11 sheet of paper, very faded computer generated sign on the door. Once inside it was nice a bright very typical interior of local massage areas. Annie was kind and professional. The massage therapists are 3 generation family include daughter, mother, grandmother. I'm guessing the 1&2 generation (I didn't meet) have a lot more experience in effective massage and possibly some deep tissue A lot has been done and still needs a lot more work to be a completely functioning business--and I really wish them well and hope they succeed, I want them too-- I'm all about small business success but the massage itself left a l to be desired. Before arriving (via text) I upgraded to a 90 min. Massage-- my mistake, sooo wish I hadn't. Unit only looking forward to the massage but I was really really needing one. The oils were great but in reality i have had better back rubs that were more effective read more

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She changed my appointment a few times, was on her phone the whole time, & didn't knock before coming in. (Just unprofessional) She hurt my neck and back so badly!! Immediately after getting off the table I couldn't move my neck & my back had a pinched nerve I couldn't move it either. She told me to 'take an ibuprofen it's normal' I am now injured and need another massage by a real professional! Dont go here. read more

I realize that the business owner is going thru a tough time and has some personal issues to take care of but I've texted multiple times, almost daily, for over 2 weeks, without a response. She had stated previously that she would return messages within 24 hrs. I also prepaid for 10 massages for $285 and I've only received 1 of the 10. I requested a refund of $200 thru Venmo which she denied because she doesn't have the money. Massage is a side job but doesn't seem to be very successful at managing her time to be able to take care of her clients. But there are other negative reviews about this business I read on Facebook so I feel like this is fraud. 285 is quite low for 10 massages and she normally charges $90 for 60 min. The quality isn't good enough to charge that. She is still using her son and daycare issues and sickness as excuses to cancel your appointment. She also said her son was abused in daycare and had to get an attorney & file charges and then she has to rely on her mom's schedule to have her babysit her son. I bought a Groupon for 2 massages for $55 and she marked it as redeemed before it expired. And then it took 2 months to use the Groupon. read more

Awful. Cancelled last minute and offered up a bunch of excuses. I might have believed them, except there are so many other reviewers who had the same experience. So unprofessional. Can't believe they treat their clients this way. read more

I loved it's and I highly recommended about it.Really it's very helpful for human. Thanks read more

I found them on Groupon and wanted to purchase an hour and a half for my mother and her boyfriend at the time. I live in a different state and contacted her. I mentioned the Groupon and she gave me a deal which I thought was nice of her so I sent her more than the money she requested through venmo as a thank you and as a way to motivate her to treat them well. My mother made the appointment and failed to cancel a head of time for one of the 2 massages. Which I understand that there's no refund for. Later on she tells me that her and her ex were having problems and he won't be going for the same reason and that called and was denied of that appointment. Recently my mother was in the hospital because the a$##@le she was with hit her and now she's staying a a shelter in a different part of Utah while the course settles. I explained this to her thinking she'd have some compassion and refund me the one appointment that still wasn't scheduled so that money can at least go to her and any little thing she can need right now. I just graduated and am looking for a job in my field and don't have any other way to help her. She just told me "I was going to reschedule her appt and wave the no show and let her use both. It's not lost. It's here for her to use them when she gets back." I told her she would be moving back with me to California and I'd just like a refund for one appointment that wasn't scheduled. Basically, it's non refundable, my mother had to wait almost a month to make her first appointment, and they take forever to respond. So if you're going to come to this place make sure you keep that in mind. read more

Purchased a package from LivingSocial and texted a few times (per instruction) to make an appointment. After several questions via text and waiting days for a response,we got frustrated and asked owner to call back. She called back and immediately started yelling and even called me a "cheap ass" for purchasing package from LivingSocial. Made a complaint with LivingSocial. What was supposed to be a nice gift for my MIL, was ruined by the rudeness of this business and Wilhemnia. read more

This was the most horrible customer service experience ever! Wilhelmina was awful. She canceled and changed my appointment several times. Then when we finally got it schedule and I took off work and drove over an hour for the appointment (that she had moved to make at a convenient time for her) she let me know when I got there that she would not be able to do it. She did not offer anything for the inconvenience or apologize or use any customer service skills. It was awful. I would not recommend anyone go here! read more

Used my Groupon today and had a 90 minute massage with Wilhelmina. What an amazing experience! To say my back/neck/shoulders are a mess would be an understatement. She really worked on them and I can already tell even after just one session she made a huge difference. Place is nice and clean and easy to find. I will sure be back. Thank you! read more

Run as fast as you can. Purchased a groupon for a massage. My first attempt to book was the first part of February its now mid April and still no massage. Terrible communication via text only and 3 canceled appointments on there part. Apparently the only massage therapist that accepts groupons is always ill... read more

The workers here are extremely unpleasant and rude to work with. They have an extremely confusing text message system to book appointments and are not accommodating and are in fact, rude when trying to contact them and get something scheduled. For trying to run a business they seem to completely be lacking the ability and skill set to be able to work with clients in a professional matter. read more

Horrible customer service. Bought a voucher for a couple of massages from Groupon. The only way to book appointments is by text, making it nearly impossible to get ahold of them. I'm from out of state and am only in Utah for the summer, and will have to leave here in 2 weeks. I have been trying to get ahold of them for over 2 weeks now, and so far have nothing to show for it. I don't think I'll ever have a chance to get my money's worth. Currently asking Groupon what I can do to get my money back. This is a rip off. Buyer beware!! read more

Don't waste your time or money on this place. I purchased a deal through groupon for this place and I never got to experience the massage. It tooks weeks to book an appointment, because they only book through text message and when I showed up to the appointment, I had to reschedule because their massage therapist didn't show up. They ended up rescheduling my appointment for a month later. Their customer service skills are awful and unprofessional. read more

My girlfriend bought me a 60 min massage for Xmas and I am still getting the run around on getting in! I have asked them to refund her money they must not want returning customers...Not impressed at all especially by the texting to coordinate an appointment time. Don't bother going here. read more

Horrible communications, would NOT recommend using them. They only communicate via text and they take FOREVER to respond. We tried for 3 days to schedule a massage only to be told they would contact us and then we didn't hear back from them. Save your time and money, go somewhere else more reputable. read more

Wilhelmina was the best! I went in with a horrible pain in my neck and shoulder that I have been dealing with for the past 6 days. I walked out feeling 10X better. She works magic! read more

My job requires a lot of usage of wrists and back. If it wasn't for Andrea's sports injury training, I wouldn't manage to make it through my job on a weekly basis. She's got a lot of experience and always has great advice on what I can do to help with stretching, exercises, etc. I highly recommend giving her a try! You won't regret it. read more

My wife and I have been in-and-out of contact with this company since January. We will send them a message as their only way to contact them is through text and they will only respond back once A-day, with no answer on when we can set up an appointment. They don't answer direct questions and are impossible to deal with. We would like our money back but can't even get in touch with them to do that. read more

I had purchased a Groupon for a 1-hr massage and they got back to me once and NEVER responded after that. I ended up cancelling the groupon and getting a refund, since I didn't get any customer service whatsoever. read more

This is my first message. And I loved it wilhemina did an awesome job. She did great focusing on the parts that were sore for so long. I've slept better in the last few days than I have in a long time. I recommend her. read more

These ladies are amazing! I bought a groupon 2 1/2 years ago and have been back every month since. I love that they are personable and listen to your body. Ive never had a better massage in all my life and I will continue to support them. read more

What a joke of a business. Would not recommend Blissful Being Massage TO ANYONE. The massage I received was good but honestly save the hassle of going to this massage parlor where the workers are extremely unprofessional and extremely hard to get a hold of and to get something schedileWilhelmina in particular is unprofessional and rude. She does not have any client relation skills. There are so many better places in Salt Lake to get a message, so don't waste your time with Blissful Massage. read more

Been trying to get an appointment with no success. Left numerous messages if no response back. Have a Groupon which she suggests and afraid it will expire before she response back. read more

I made an appointment through the Groupon site back in the beginning of December. After the company cancelled on me a couple times and I had to adjust my schedule (which I did without complaint) I finally had an appointment set for today. I used Google maps through the Groupon app and it took me to the wrong location. I mistakenly sent a text to the wrong number (they had two different ones) and did not realize my error until appx. 30 minutes later. I explained that I had made a "human error" to the owner; however, she was entirely inflexible and was very blaming and condescending, making comments that were entirely unnecessary. She stated that she would have to recharge me for missing the appointment and seemed to not understand anything I was trying to tell her. This was a Christmas present to myself and I am soo very disappointed. The worst part for me was that I was flexible with her when she cancelled and she showed no understanding of my situation..... Worst customer service ever!!!!! read more

I rarely write bad reviews; however, I was so extremely disappointed by the service this business gave me. I purchased a Groupon early December as a gift to myself. The owner canceled on me twice and I was completely understanding and accommodating even though it was an inconvenience as I had made arrangements to have that time off work (I understand that life happens, right?). Today I went to get my massage and pulled up my Groupon app, clicked directions and the Google map took me to the wrong location. I immediately texted the owner, unfortunately, in my frazzled state I texted their do not reply number (confusing). She was not remotely flexible or accommodating and was, in fact, defensive, condescending and rude. She went so far as to imply that I was being dishonest about the situation. I explained how I had erred and asked if she would make an exception and reschedule as I am human and make mistakes and had been understanding when I had to move around my schedule for her TWO TIMES!!! I would never want to have any bodywork done by someone so lacking in human compassion. Worst customer service experience ever. read more

I would definitely stay away from purchasing this deal on Groupon. I had to go to Groupon Customer Support and get a refund in Groupon bucks. At first I was really excited to find this 60 min hot stone massage. I had saved my work bonus to buy something special for my husband. He is such a hard worker and his shoulder had been bothering him from an old volleyball injury. At first I did not mind the strange and limited communication preferences of this company. (Text ONLY Monday-Friday from like 10 am-6pm...) I have always had positive experiences on Groupon. And you think, this must be a good company if Groupon is listing them. This company must have pulled a fast one on everyone. Either it is a scam, or they are just trying to get as many people to buy this package to try and "upgrade" them and make an extra buck. They were very unprofessional and took more than a reasonable amount of time to get back to you. They did not answer my questions or give me any available times or dates of when I could book. Through the duration of 1 week, they texted me twice. The second time was to ask if I wanted to spend additional money for more time. I politely declined and they ghosted me. I never heard from them again. So buyer, beware! read more

Pretty disappointed with the service I received. I tried to schedule an appointment three separate times and never got a response.

LEAVE A MESSAGE!! The ladies are self-employed, so there isn't a receptionist to take your call. It seems they use business phones in order to take appointments which is fine just confusing at first. Other than that I had an amazing experience with Nicole!! The environment was clean and well decorated. The atmosphere was welcoming, relaxing, and comfortable. The customer service was the best Nicole was nice, friendly, and honest which made me feel pampered. I totally recommend this place!! read more