Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

Great quality good price prompt and very efficient…read more Ccv cvvvbbryjmvddhkm fun cbjgximndtjkj

I'm very disappointed with the customer service I received during a recent consultation with Rice…read moreGlass. Jordan (JJ) came to my home to measure windows for replacement. At the start of the visit, I explained that I wanted measurements and pricing for individual windows so I could decide which ones to replace. His first response was, "Why did they send me out here if you're not even sure you're going to replace them?" -- which immediately set an unprofessional tone. We discussed replacing a window located within a rock exterior wall. A reputable builder had previously told me that replacing the entire window could be difficult and expensive because of the surrounding stonework. Jordan dismissed this concern and said the rock would not need to be touched. Since this conflicted with what I had been told before, I asked him to provide pricing for both approaches so I could compare options. He measured all the windows and later sent a total estimate. When I asked for the pricing to be broken down by window so I could make decisions, Jordan refused and said he would have to charge more to do that. This made it difficult to evaluate the project in stages, which was my original intent. There was also confusion about whether pricing for the window in the rock wall had been included. Jordan insisted I had told him not to quote it, which I did not. The conversation became unnecessarily argumentative instead of solution-focused. Additionally, I had to provide my email address three separate times because it was not written down correctly, which added to the frustration and made the interaction feel disorganized. When I called the office to resolve the issue, I was initially unable to speak with anyone else because Jordan answered the phone again. When I was finally transferred, the person I spoke with said he did not want to do business with me because Jordan had told him I had cursed him out -- even though he had not heard the conversation himself. The call ended with him hanging up on me. I also asked whether the company would guarantee against leaks if the window in the rock wall were replaced. I was told no guarantee could be provided. Overall, the interaction felt dismissive, disorganized, and unprofessional. I was simply trying to gather information and pricing so I could move forward with the project. Clear communication and basic customer service would have made this a very different experience.

Marquez Painting is very skilled and professional. They did excellent quality work on our exterior…read morehouse painting, including a lot of carpentry work on our trim to remove and replace rotted wood. They were extremely thorough and attended to every detail of the job. They removed storm windows so the paint coverage was smooth covered entire window trim. When painting was done they washed and reinstalled the storm windows. Very respectful of our property and cleaned up our yard and their work area every day before they left. Their quote was quite reasonable and we got a great deal for all the services they provided. We are super happy with their work and highly recommend them. We would definitely use them again for any house project.

Beautiful job with drywall and ceiling repair. And beautiful painting job. Will definitely use them…read moreagain and recommend them to my friends!!

Mark Hohn did an amazing job installing our new Enduroshield glass shower doors! He was quick and…read moreprofessional. He told me how to register my glass doors right away. We couldn't be happier with our purchase.

I was directed by my contractor to call Affordable Shower Glass for my bath remodel. They came and…read moremeasured within a few days. Now 2 weeks later I have a BEAUTIFUL new shower with glass door! They were professional, timely and the price was right. Thank you Marc and company!!

Aluminum Co. was great from beginning to end. They gave me a competitive price and the work was…read moreperform promptly by very kind and well mannered workers. They always introduced themselves and let me know who was in charge for that part of the work. They replaced my roof, gutters, facia, and downspouts. Big job done quickly and well. Thanks to all who helped.

I hired Aluminum Company of NC do replace all my windows and entry doors -- a project that was LONG…read moreoverdue. I'd done a lot of research into replacement windows -- what to ask when interviewing companies, what a quality installation looks like, which windows are the best quality. I'd been saving up for eight years for this because I wanted quality -- and it isn't always the name brands you know that are the best. I chose this company for these reasons: 1) Reputation. The company has been around since 1961 so they aren't going anywhere. 2) I researched the brand and type of window they install to verify quality and these were recommended by more than one person. 3) I asked about the install itself -- who measures, to what detail do they measure, type of caulk, how they insulate. And they never once treated me like "the clueless little woman." The rep respected that I did this due diligence and even gave me MORE information about their installation process, which I double checked, and yes, it is above and beyond. 4) The payment plan was simply unbeatable. 5) They gave me a DETAILED quote AND personal references. Other companies I spoke with did not. Communication was impeccable. It was a wait of a few months, but they kept in touch. Installation took only 3 days for 19 windows and 4 entry doors. These guys work FAST, without sacrificing attention to detail. When we had a mishap with one of my cats escaping the "safe space" they worked with me until I could corral him into another safe space. The crew chief, Chris Riley, is personable and managed the job well. The work site was left CLEAN. The full screens I asked for were installed later, and they're great. I had many windows that hadn't been opened for years because of being painted shut, nor had they been cleaned well. Now I can clean my own windows, the draftiness is gone and I am comfortable because that this company stands by its work. I am an anxious person. This was the biggest job I've ever had done where I didn't already know the person doing the work. They dealt with my anxiety beautifully and kindly. I have already recommended this company to others and will continue to do so.

By chance I came into contact with Sew Fine II while putting together a Silent Auction. A friend of…read morea friend reached out to their owner to donate a gift card, and they were kind enough to fulfill the request. Subsequently I got to look through some of the offerings from this interior decorating superstore and came to find that they offere a beautiful variety of interior decorations. Thier products stretch from window coverings to carpet, and ornate to fuctional. And their staff is very nice and eager to work to find the look you're trying to achieve.

Located in Sutton Station, this is your one-stop shop for blinds, window treatments, shades,…read morelighting, and more. They have a heavy emphasis on Hunter Douglas brand, and reasonable prices. I love the cute bird feeder full of individually-wrapped candy and comfy seating to entertain kids while moms step in for consultation. The main complaint I would have is I wish they had more flexible hours. With this location being closed at five Monday through Friday, and from 10-2pm on Saturday, it is not very convenient for busy families. Also, their inventory is decently expensive, and they were not running (or planning to run per the sales associate) specials on the item I wanted, so I'll wait and see if they have a sale sometime soon. I'm also curious if they offer a Sutton Station discount, as some other stores in the shopping center do. However the staff was quite friendly, helpful, and patient and I feel comfortable rating them 4 stars. I hope I soon have reason to rate them based on an actual purchase!

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

The workmanship of the team doing the install was fantastic. The quoting process was easy and…read morestraightforward. They truly do not ask for any payment until complete (but they do ask for payment on the day of install.) I deducted stars because it took a very long time. I placed the order in Aug 2025, and the final work was not completed until June 2026. Nearly every window had service issue with broken pieces, dangerously sharp (and ugly) welds, etc. I also ordered a custom color that was not the same color as the chip I selected from. Zen was very responsive and took care of everything, but it took several trips and additional orders with the factory for replacement pieces. They sent delicious cookies asking for a review, several months before the install was complete. The quality of the windows is not at all as expected. Again, the install is great. I think they did everything well to make sure the install around the window was sealed, insulated, and caulked well (very neatly done). However, the actual windows are not very efficient. I've been through a cold part of winter and through hot summer. There is no positive change in my HVAC bill in the past six months, in fact, the energy usage has gone up, and I can feel the heat or cold radiating through. In summary, Zen Window's customer service and installation is excellent. The quality of the product has been extremely disappointing. I would not recommend the product. Not at all a good value. I do not feel like I got what I paid for. I don't see a difference between these and cheap builder grade windows.

I have never had a better experience with a supplier! Been through the ringer with a well known…read morechain store and finally found Lee and Donna. Cannot actually remember how I found them, but, it was a true Blessing! Lee came out and measured, we chose a style and color for the vertical blinds I needed and he returned even sooner than predicted and installed them beautifully! I am in the process of ordering more! Doesn't get better than Window Designs. Good prices and good people all around! Thank you for your professionalism and warmth as human beings. Steff Rowe in Durham

We purchased the white faux wood blinds for our house in 2008. My cat recently decided to chew up…read moreat string on one of my blinds. I called Window Designs and spoke with Matt. He is awesome. He is knowledgeable about my blinds and said they could restring it for me - no problem. I love this company. I would recommend that if you want blinds, go to Window Designs. I loved them back in 2008 too :)