A family member recommended The Shade Store for our window treatment needs, and we are very pleased…read morewith the results! It was a pleasure working with Denene, who visited our home and helped us choose beautiful, practical window treatments that fit our lifestyle and decor preferences. The installers did a great job of measuring our windows, installing the shades we ordered, and demonstrating how to use programmable remote control features. I highly recommend The Shade Store and Denene!

Sadly my experience with this location has been nothing short of a nightmare. First, the…read moremeasurement was done incorrectly. Then the product was ordered incorrectly. Then a valance in another room was ordered incorrectly. Lastly, the quality of the product after installation looks pretty shoddy. An installer had to come at least 4 times due to the mistakes of the saleswoman who ordered the product wrong and an installation done poorly. (who has time for this?) I asked multiple times for a customer service rep to reach out to discuss, and unsurprisingly, I've gotten no response. Go to any other shade/blind outlet. Save a headache.

Had a great experience with Dave Powell of budget blinds, Westfield NJ. I ordered Roman shades and…read morewood look shades for 2 rooms. They are beautiful and Dave was professional, immaculate and so helpful!

I had two sets of floor to ceiling draperies cleaned in addition to a large sectional and chair…read more The draperies look brand new after the cleaning! They hand cleaned the sectional and chair because I recently had new flooring installed. The sectional looks very clean as well as the chair. If you're looking for a reliable company to clean your drapes and sofas, I would definitely recommend the Drapery and Blind Co.

I was very happy with my VIP experience. They came and took off my curtains and I purchased new…read moreblack out curtains from the company. The curtains looked great - soft and pressed. - no chemical smell. Awesome. They came back with hard to find inserts to complete project. Very professional and eager to please. What more can I ask for? Also turnaround time was exactly what they said it would be.

We had a fantastic experience with Window Works from start to finish! Matt referred us to them, and…read moreI'm so glad he did. JC came out to our house, showed us all of the available options, and took the time to walk us through the entire process. He was extremely friendly, knowledgeable, and professional, and made everything very easy. The new awning canvas looks fantastic and really complements the house. We couldn't be happier with how it turned out! The installation team was equally impressive--friendly, professional, and efficient. They completed the job quickly and did a great job. I would absolutely recommend Window Works to anyone looking for new or replacement awnings. Great people, great service, and a great finished product!

Amazing place , many options and great service offered. I needed help for a clients project at the…read morejersey shore and am glad I worked with this company. Highly responsive and service oriented. Great customer service and quality ! They do indoor drapes, shades, custom bedding and also awnings outdoor cushions and shades and so much more! Amazing. On Google they have over 200 5 start reviews! I can not believe the one bad review they got here . Maybe the competition? It's super weird. They are an amazing company . Highly recommend and in over 20 years in the design business I've seen a lot!

I can't say enough good things about Special Additions. If you think you are going to save money by…read morebuying your cabinets from a big box store, think again. We initially went to a big box in Dover, and the salesperson clearly did not know what she was doing, took nearly 3 weeks to give us an estimate, and by that time, their "special discount" had expired. Someone recommended Special Additions, and we quickly received an estimate, ordered the cabinets and counter top, and in about 2 weeks, received the order. Our salesperson, Steve, was extremely helpful, organized, answered all of our questions, and guided us through the entire process. Everyone we came in contact with was very helpful and friendly.

Dan couldn't be more helpful or nicer - five stars for him! He helped us with the 1,001 questions…read moreI had regarding designing our new kitchen, and he is incredibly helpful, pleasant and patient - thanks for all your help!

Melanie was able to create exactly what I wanted for my custom window treatment! Her time line…read morewas reasonable and her price was fair. Installation was excellent. We love our custom made Roman Shades. Great job!

Melanie is a sweetheart, and has great taste...pleasant experience and so pleased with the end…read moreproduct Thanks Melanie!

All Class Glass is highly recommended. They were professional, always courteous, and prompt with…read moremy order. The installers were pleasant and left our bathroom spotless when they were finished. Their expertise showed in their work and recommended a change when there was something that would not be feasible or safe. I am sorry I didn't do this years ago! The quality is exceptional. I purchased the rain glass and am totally satisfied with its appearance.

Excellent service. From start to finish, my replacement shower door project was handled in a most…read moreprofessional and timely manner. i highly recommend this company. Save yourself time and energy. DON'T LOOK ELSEWHERE !

My wife and I bought a condo in Rockaway NJ about a year ago. We were very happy with it except…read morefor the old kitchen counter 1960 vintage. Fortunately we were referred to Tri-State Stone &Tile. Yesterday a crew of 3 men came and replaced the old formica counters with the most beautiful granite counter. They were quick, clean and friendly. We could not be happier with Tr-State Stone & tile and the help Terry and Danielle gave us selecting the best granite to match our cabinets etc. They were professional and courteous and very patient with us as we tried to decide on what we wanted. I strongly recommend that if you are considering having your kitchen or bath counters replaced you call Tri-State Stone & Tile' I know you will be glad you made the call. Thanks Terry and Danielle George & Phyllis Rockaway NJ

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.