Do not purchase from this Business! This is the most poorly ran business that I have ever dealt with. I ordered Norman shutters for my house which took 9 months to get in. With multiple calls on my behalf, Stephanie Harley the business owner, would state she could not call the company to check the status of delivery. she stated that she could only go onto Normans website to review the status. Stephanie offered no solution or resolution or concern for the poor lack of customer service. When one set came in with the wrong color chosen, she reordered. Then months later the replacement came in damaged. She had her installer put it up, never ordered a new piece to replace the damaged one, and has no intention of fixing it. I have never written a poor review before, but must due to the fact that I spent thousands for new and perfect shutters but ended up with an unfinished and sub par job. If i could give 0 stars, I would! read more