Let me just say that I recently had to get Tags renewed and found out that we were owing 67.00 dollars in a Sanitation bill that we shouldn't have incurred since we didn't leave any trash. They even kept a large amount of our deposit, claiming we owed them for cleanup even though I left the place very clean. I even had someone come and clean the place professionally. On one occasion when the Central Heating Unit wasn't working, Maintenance kept telling me that nothing was wrong with the unit. This was in the summertime and We as a family couldn't deal with the heat in the house. I kept pleading with Maintenance but no action was being done on there part so I called Grisham Air Care, and he found out that a part on the unit needed to be replaced. When Tim saw the Grisham Air vehicle he came to our house, I stated to him that the Tech found out what was wrong with the unit. The first thing he said was oh there's nothing wrong with the unit all the while the Tech was explaining to him what was wrong. Tim declined for him to replace the part that had malfunction. Tim the said that I can pay to have it fixed and It would deduct it from your rent. Well I later was stuck with the bill in the amount around 200.00 dollar's. I don't know how other people are treated but it's a shame how the business treated my family. I wish I would have taken them to court about this matter but at the time my disabled Veteran husband was not well and had continued to be unwell. Serreta Properties just didn't care. I believe that the owners live out of state and they don't care either. I also had my 5 year old grandson that I was raising at the time when all of these things were happening. I was really stressed!!!!! But they didn't BREAKE me because I'm strong. And I believe in KARMA !!!! read more