We discovered an active water leak in our basement following a lengthy period of rain and snow…read more After our initial panic subsided, we found Restoration1 online and called. Steve Flowers (Restoration1 proprietor in the Hartford, Connecticut area) responded immediately, marshaling human capital and equipment to halt any further damage to our furnishings and to promptly eliminate residual moisture. Steve stopped by our home every day to ensure that remediation was underway, as planned. His physical presence, experience, and engagement conveyed the reassurance we needed during this stressful event. I don't know how we could have gotten through this without Restoration1.

Absolutely the best. Steve was very professional in all aspects of the clean-up and easy to work…read morewith. I would highly recommend Restoration 1 of Hartford Country for any restoration needs. A++++++++.

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

Good work, unfortunately the price isn't fair or even valid. They charge for work and after for…read morematerial. I would have been ok if when they showed up with materials I had a receipt. They showed me a receipt then and on the last day another receipt from material bought that day for more than then first day. This is at least sketchy. Again the work was good just left a bad experience.

Great prices and excellent quality work. Very affordable, and they treat you with a lot of respect…read more Diva Construction is definitely the company to go with. They truly care about customer satisfaction and building strong relationships, not just making money. They're honest, upfront, and always point things out before doing any work. They go out of their way to help and make sure everything is done right. Highly recommend them if you're looking for reliable and trustworthy service in Agawam.

Terrible company - they advertise as 24/7 emergency services for homeowners, but when you call you…read moreare told "availability is very limited on the weekends" We had a water emergency at our house and I was begging the operator to send somebody out, she said she couldn't do that until I sent pictures and they were reviewed. Even after I sent the pictures, they didn't send anybody out - just wanted to call me and walk me through what to do on the phone. If you're looking for a company you can depend on when you really need it, don't go here

Had a water damage due to all the rains, was told this is a new owner as of November 23...well,…read morethey were amazing. Great team, special thanks to Tony!

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

July 2020 I lost nearly everything to a housefire. My insurance company called Rainbow to come to…read morethe home to take what was possibly salvageable. The first problem was that NO dehumidifiers were brought in to save the antiques, heirloom area rugs and 1917 player piano. My head was spinning from the trauma of getting the family out with our lives and clothes on our backs. I called several times pleading 'to do something to save the piano and antiques' that were in a caustic and humid environment. Seven days later ONE dehumidifier was placed near the piano, which clearly at that point was to late to save. When I arrived at the warehouse to inspect my positions I was met with the most hostile and abusive employee who I endured for several hours. Rightfully I should have called the police. I unboxed everything myself, photographed it and knew what was there and the condition it was in. After I was told my inventory was 'cleaned' I returned to inspect them. So many items of value were missing or broken. They took no responsibility and blamed my moving company I have been with for over 20 years. Not even for my wheelchair. (The cushion and legs were there but the chair was nowhere to be found) When my inventory was being packed by my moving company, they stopped and called me to inform me of several points: 1. "When did you buy two blue arm chairs for the living room?" I do not own blue arm chairs or any other item they questioned while packing. No longer am I wondering why my items disappeared. Highly disorganized and frankly dysfunctional. 2. NOTHING was cleaned, however they stated they cleaned it. 3. I paid my movers to wipe down the soot from the fire from everything before brining into the house. I am using restraint at this point not post video of the hostile employee or of everything being deemed 'cleaned' but not with my movers cleaning antiques. Do Not Use This Company! It Is A Scam And They Are Hostile!!!

Was connected to rainbow international from a contractor connection service from my insurance. Came…read moreout to look at water damage, the guy said "since it's in this area of the basement I would just patch it up, not worth using insurance ". He said the mitigation would not be costly but the rebuild would. Meanwhile he took measurements, photos, and assessed the damage. Told me he would write up an estimate and I'd have it by that Friday or Saturday. Sunday came around, I emailed asking and was told "the damage is not enough to be worth going through insurance ". So I replied back asking for the estimate just to see it and send to my insurance and I was never responded to after that. I called my insurance company and they called them and they told them they would be sending an estimate by last Wednesday. Still nothing. So I called my insurance again who called rainbow, again, and they were told an estimate was never even done. So I sat for 20 days waiting to hear back with my basement (finished basement) in shambles. I will never refer them to anyone. Unreliable, unresponsive. No communication.

ServePro gets an A+ in promptness. The "First Responder" was prompt, professional, and courteous…read more Our basement was flooded and we needed immediate remediation and they provided that. They drilled holes at the bottom of the wall to let air in, but never told me that they wouldn't repair said holes. This is what the First Responder said, verbatim, when I asked her if they'd be fixing the holes. "We prevent microbes from growing. Holes would b (sic) by licensed contractor. They would need to fill holes in with a caulking or something. Thanks Baseboard can go over the caulking I would assume" We paid in full before the job was completed. Maybe that was our mistake.

The Servpro teams were incredible!!! I had a New Water Tank installed and they created a flood…read more...... I couldn't believe it and freaked out. ( obviously the reason we replaced it was to avoid this mess:((((() I called Servpro immediately and they were here to assess the damage right away. The young man who came looked and told me exactly what to do, who to call etc. and send a crew right away. They cut out the flooded carpet and set up fans . They were so courteous :) A few days later another crew came, took out the fans and cut out dry wall . They cleaned everything and also very polite and efficient!!! It's a great company and if you're freaking out and need a hand to hold, it's Servpro:)

Craig and John were very helpful and they did a very thorough job. The wet rug is gone along with…read morethe damaged furniture. Both were friendly and communicated clearly about what was being done and still had to be done. We were able to have a few laughs too.

From the owner: Get a free, no-obligation quote for our water and mold restoration services—delivered by fully…read morelicensed and experienced professionals who are dedicated to restoring your property quickly and efficiently. Restopros has a combined 30 years of industry experience, and a reputation for delivering exceptional service. As a locally owned and operated business, we are proud to serve Connecticut! HIC.0700428