JG Home Remodeling showed up to do an estimate for my bathroom when they said they would, started…read moremy job on the agreed upon day, didn't leave and go to start another job while working on mine, and charged what was agreed upon. Thank you.

Original Review: Ryan, the technician, did a great job…read morereplacing my water heater on August 8, 2025. The one star is for being charged twice, once for $1156.56 at 1:15pm and then for $1099 at 2:13pm on August 8th for a water heater that was supposed to cost $1099, and for being gaslit by two people after calling twice to report the double-charge and sending a photo of a screenshot of my bank transactions clearly showing that I was charged twice. On August 8, 2025, at 10:35 am, a technician from Greater Pittsburgh Plumbing was dispatched to my home for a leaking water heater and suspicion of leaking pipes due to some water damage to ceiling tiles in my basement. I paid the dispatch fee of $59.00 from my checking account using my debit card on July 18, 2025. Thankfully, the water damage was old, so I only needed a replacement water heater. I agreed to have my water heater replaced for the price of $1099. The water heater was replaced, and Greater Pittsburgh Plumbing charged my debit card for $1156.56 at 1:15 pm, which was the time that the job was complete. I thought the total may have included the dispatch fee (I forgot I paid this in July) or tax, so I wasn't alarmed that the charge was $56.56 over the $1099 price I was quoted. Then, my card was charged again for $1099 at 2:13 pm for one gas water heater that was supposed to cost $1099. Because both are pending transactions, I was directed by my bank to contact the vendor. When I called, I was gaslit by two different people, who told me I must be mistaken because they don't have the capability to double-charge, blamed my bank, and suggested I dispute the transaction as my only recourse. I called Greater Pittsburgh Plumbing at 2:36 pm, as soon as I saw that I was charged $1099 as a second charge, and spoke to Madison, explaining that I had been charged twice for the water. Madison proceeded to gaslight me, stating that the company can't double-charge and requested I email a picture of my pending transactions. I emailed a picture of my pending transactions, as requested (see photo). Hailey, who answered the second time I called, confirmed that she received and could view the picture, but still proceeded to tell me that Greater Pittsburgh Plumbing cannot double-charge me. She then blamed my bank and told me I could dispute the transaction. I informed Hailey that the transaction information was identical for both charges. I filed a complaint with the Better Business Bureau. I will update my review if the BBB complaint is addressed by Greater Pittsburgh Plumbing. Update 8.15.2025: Greater Pittsburgh Plumbing addressed my BBB complaint and refunded the additional $1156.56 charge on August 13th. I am thankful that they addressed this mistake promptly.

We previously used GPP for a simple sink repair. This time, we used them for two toilet…read moreinstallations and a bidet attachment install. The techs were very nice, especially the younger apprentice who came and made our dog much more reassured, as he sometimes gets nervous and barks incessantly when strangers are in our home. What we didn't like was the fact that we were automatically entered into their $97/year "savings" program. When we questioned why our receipt didn't reflect the alleged discount, we were told that firstly, our tech entered us into the savings program to save $300. We asked why the total didn't reflect that and were told that the discount was taken out on the receipt, yet they don't show you what it is. If that is true, two toilet installs, a valve replacement and bidet attachment install was nearly $2,000. It also took 5 days to receive the said receipt. Overall, we'll be looking for another, more affordable plumber.

Inspected our roof, gave a reasonable rate for repairs. Very professional! Highly recommend.read more

Did the flat roof on my building last year no mess no fuss just done right. Price was right.read more

We had our roof replaced by this company and had an excellent experience. We got a quote right away…read moreand then the roofers came withing a week of deciding to use this company. They were super professional, did a great job, and did the work in mostly one day. We are so glad we decided to use Empire Roofing & More. I highly recommend this company.

I had a great experience with installation of my roof in 2018 but have had no response from the…read morecompany when I experienced a leak this past winter. The issue began with the large snows we had in January which resulted in water intrusion to the interior damaging the walls and ceiling. I've called numerous times but you have to leave a message with their answering service. Unfortunately, I don't even get a call back.

The left my roof unfinished they new rain was coming. They promised with the roof being unfinished…read moreot would not leak. That night 6 hours of rain and my walls and ceilings were crying with coming from them. DO NOT USE THIS COMPANY. IF THERE WAS A WAY TO POST THE PICTURES OF THE DAMAGE I WOULD

Beware of the fake warranties sold as lifetime warranty. We were sold with the services that…read moreroofing comings with lifetime warranty of thw owner. But we found out they wont even fix 3 shingles.

We had a great experience today! We had a deep cleaning and the girls did awesome! Very thorough…read moreand took their time to make sure everything was done right. They were also very sweet. Would highly recommend.

Excellent experience with this company. Great communication, superb "deep cleaning" as requested,…read morepleasant cleaning ladies.

I am very disappointed. I asked for some help with lighting issues around my pool. They were so…read morenice and willing when we first met, but then 3 visits later, promise after promise to fix my problem, and nothing. I tried calling Anthony (the electrician working with us) numerous times and no answer. I called their main number and left messages. No response. I finally sent a certified letter which got their attention. Anthony called back with apologies. "It's on me", he said. He promised to make it right with no further charges. He came and still the problem was not fixed. He was convinced the problem was a transformer. We'll at this point, not only was my problem not fixed, the light inside my pool quit working (it was fine before Anthony did any work). In the mean time, fall arrived and it was time to close the pool. I thought it best to wait until this spring for Anthony to come back as the winter cover was on and the light in the pool was not visible. He agreed, but requested we pay $1300, promising to complete the job come Spring. Well, spring came and 3 texts to Anthony were left unanswered. I sent another certified letter to Pellman's office and this has been ignored. Today, my father in law, a carpenter from upstate NY, was in visiting us, and in 15 minutes he figured out we had a bad breaker. A quick visit to Lowe's and a $50 breaker fixed the issue. My Father In law builds homes for a living, so he knows lots of things, but should not be able to embarrass a certified electrician on an electrical issue. I think I am due a refund (maybe they deserve 2 or $300) for showing up at all, but not fixing the issue and then running with my money is not fair. Fortunately, my business partner's son is a lawyer, so small claims court is in the future unless I am made satisfied. Now off to other review services to spread the word.

Just installed a ceiling fan for me that I failed at doing myself. Quick and professionalread more

Floor concepts is amazing. I needed an area rug in a particular size and wanted a rug that would…read moreadd color to my room. Valerie was very helpful in helping me choose a rug and was very patient as I made several trips home with samples and then returned them for more. I eventually bought an area rug that was displayed in the store, was on sale and is perfect for my room. When considering a custom rug, I compared their prices to another local floor place and Floor Concepts was significantly less expensive. Can't recommend enough!

Bought a remnant for a spare bedroom. Quality and prices were great. They were able to install it…read morein several days. The installer was on time and was finished in 90 minutes. Installation is top notch! I highly recommend!