I've been negligent in leaving a review for Natalie, and feel even more compelled to do so after…read morereading the review left by Tyler N. in December 2025. Natalie worked with me to get my space back in order and enjoyable again after years of neglect on my part. There was absolutely no judgment, only unconditional support and incredibly hard work. My space is now, and will remain, more of a sanctuary than it has ever been, and that is due in large part to Natalie. Through our conversations, I've learned that Natalie is compassionate, empathetic, and deeply committed to doing exceptional work for her clients while thoughtfully building her business. I unreservedly recommend Natalie's Cleaning Service. Her personal touches and genuine care helped me through what was a difficult process in my space, and her continued commitment is truly refreshing. She and her team always do a wonderful job, and I always feel just a little lighter when they're done. You cannot go wrong with Natalie and her team.

Natalie, you are a special person. Absolutely wonderful human being and a damn good cleaner! Our…read morehome feels spotless every time she's out here. She's very thorough with her cleanings. Even goes above and beyond when the kids "forgot" to pick up clothes off the floor, she folds them and puts them away. She really has helped keep our house in order, when we get to wrapped up to keep up with ourselves. She's fairly priced. She loves to support small businesses, and every time she comes for service she brings a little gift from a local business. I could not recommend her enough!

Not sure why my review was removed but I stand by what I said. the service was not up to par…read moreclearly when the cleaning is not being done correctly and the staff is not trained correctly. this company is no good

We required home cleaning services and went about a Google search and found Kleenrr…read more I reached out and got an in-home estimate scheduled. Richard arrived on time, was very pleasant and easy to interact with, and provided a quote via email. He explained the entire process, from his initial home visit for an estimate, through what a scheduled cleaning event would look like. We agreed to the quote and have had three cleanings over the last six weeks. Barb and her assistant arrived on time each time and, have completed the home cleaning as we expected. Nothing is a problem when you talk to Richard or Barb, the lines of communication are open, and they are always receptive. Barb has asked each time, are you 100% satisfied and we have said yes each time. Without hesitation, I would recommend Kleenrr, led by Richard Pooley, for its services. Great people, doing fantastic work and reliable, trustworthy, and doing exactly what they say they would do. Thank you, Kleenrr!

I thought the weekly service charge of $185 was too high.The deep cleaning fee was perfect at $250.read more

Maria, was great!! She was able to get the job done same day, she was a true life saver. My house…read morelooked brand new and my family was so pleased. Thank you again Maria. You gained a new client

Ongoing overtime at work and my partner's shoulder surgery caused my house cleaning to fall behind…read more In an effort to get the house back to an acceptable level of clean, I began searching for a housecleaning service. I made the mistake of using an informal service that I found online. Although the "other" cleaners worked hard, they were not thorough nor did they have initiative, follow directions well, nor did they communicate well but I went with them because they were cheap. That was a mistake. After a disappointing deep clean by the other company, I asked Molly Maid of Southwest Cook County to come out. Although more expensive, the service is well worth the cost. In October 2020, Daysie and Maria came, on time, and thoroughly deep cleaned my home hitting all of the details without me having to point them out. Everything was clean and spotless after they were done. I did not even know my stove could be that clean. I carefully went around with a critical eye when they were finished, concerned that I would find missed items as I did with the original service I used and there were none to be found. Their supervisor also went through the house, checking door jams, countertops, showers, everything, to ensure that my home was truly clean. She did find an item or two and had them take care of them. I cannot express the joy and peace of mind that they brought me and my partner. Also of note, they are great communicators. Becca, in the office, followed up to check on my experience. She is available by phone and email. They text reminders. (Although being able to text them back would be a nice addition, I will not fault them for lack of it.) If you are considering using them, they are flexible - they can exclude rooms if you are trying to get the price down. They accept check or credit cards (for small fee). They work with your schedule (my partner works overnight and goes to bed at 11AM. They were able to schedule ongoing cleanings earlier in the morning so it would be done by the time he is home and wanting to go to bed.) I highly recommend them and look forward to continued use of their service!

I've been having Molly Maids clean my condo monthly since last May. Katie and CC have been…read moreexcellent cleaners. I've been very happy with their work and would gladly recommend them to anyone looking for maid service.