Jonathan Turner serviced our air today and did a wonderful job. He explained the issues clearly to us and solved the problem quickly. We are very happy with the service he provided and we will request him for additional service when needed. Thank you Jonathan, you're great! Don & Jean Nichols 5112 Old Plantation Cir Winston Salem, NC 27104 read more

I requested HVAC inspection/ cleaning twice a year, over the phone and chose to pay monthly the amount of 21.30 usd. The first time they came to inspect my heating unit, they suggested me to have the UV light system I have optionally installed (for the antibacterial purpose) for the amount if 1800 usd. I refused, instead I purchased a 60 usd new uv light bulb online, and the system works fine. Months later, they called me to schedule a new service appointment, which I assumed to be for the A/C unit. They have a 5 hour wait time period for their technicians arrival, on a week day, so I always have to take time off from work for that. At the end of the day, they called to reschedule, as the technician got stuck on another job. So I take another day off to wait and they fo come to perform an unsolicited electrical inspection. I get again useless and outrageous quotes for things that were supposedly 'not code compliant'. I own a townhouse, everything was code compliant and the time it was built, and their suggestions would apply to the exterior of the building, which is not even the owner's responsibility, but the HOA's. Few months later, they finally come again to inspect the AC. Afterwards I called them to cancel the monthly payment for these services that I found to be useless, inconvenient and some unsolicited! They told me I have to keep paying monthly up to 1 year, even so originally, per our phone conversation, it was undisclosed that it would be a yearly contract. So even after my cancelation request, my credit card on file got charged again. At this point I want to dispute the charge with the credit card company. Si beware of what to get into! There are better options out there for HVAC services! read more

I had a water pipe break under my house and needed a plumber to come and repair it. I called Blaze Air to have someone come to my house. Anthoony was there in less than two hours. After inspecting the problem he gave me three options for the repair. I chose to have everything replaced. Anthony told me he would be back in the morning to replace it. He set it up so I would have water overnight and left. The next morning he returned right on time and finished the repair in the amount of time he told me it would take. After testing that it was done right he thanked me and left. read more

My AC went out yesterday so I called Blaze. Nick Jones was able to come out same day and provided excellent service. It ended up being a simple fix so I was back up and running that day. I would highly recommend Blaze. I have also had them out for plumbing and electrical and received the same care. read more

Blaze - Heating & Air Conditioning/HVAC Near Me - Greensboro, North Carolina

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3 weeks and two separate issues for my AC. The line was clogged. The technician who came out scooped out insulation from the end of pipe but apparently needed to completely clear the line and best practice would be to use bleach. Didn't do that. Then another problem where AC running but not cooling. 2100$ and a contract with company. Had to wait until the next week with no air. When it stopped working on July 4 th after all that time and money only worked for 4 days. They had no one to come. Thank goodness for Darren with A- Action. He came within 30" and had it fixed within the hour . Used bleach and cleared the line. Blaze was fired. The woman answering the phone is reason enough to never use Blaze. Their incompetence is appalling. read more

Very expensive. $99 plus tax just for the tech dispatch, but that cost - if you get the actual work done by them - gets credited to your bill. Sounds great (unless once the plumber gets out and shows you their prices and you can't stomach moving forward). After that experience, I found all the 1- and 2-star reviews. By the way, although not a franchise, Blaze Heating, Cooling, Electrical & Plumbing is a home services company owned by Apex Service Partners, which acquires local home service providers. Different than a franchise, but same poor results as franchised businesses. read more

Blaze came out to install our air filter for our HVAC system. The technician's name was Tom. He was really nice and professional. He offered additional services that my husband and I will look into. There was no fee since we're on a monthly subscription plan with them. Whenever they're headed your way, they always call or send a text to inform you. We like having Blaze as our HVAC company. We highly recommend them to anyone that's needing these services in their home. read more

Matthew from Blaze did a great job fixing our disposal and helping to prevent future issues. 5 stars!

I highly recommend Brandon Clapp at Blaze. He arrived promptly. He was very professional and courteous. He was the second person to my home to try to diagnose a problem I was having. He immediately found the plumbing issue and repaired it just as fast. read more

Misdiagnosed the issue, tried to sell unneeded services, never heard back from them, go somewhere else.

Amazing people! They are great with any service you need and they are really friendly!

blaze installed my unit and it was a smooth and great experience! I would recommend them to everyone!

fantastic service on my home hvac system. thank you dylan! he was able to diagnose a bad part very quickly and the pricing was fair for the work. will definitely use again read more

I called Blaze for 2 reasons when we found out our normal HVAC guy was out of town. This was our 1st call to Blaze in the 20yrs we have been in HP. 1. They "supposedly" had a 4.8 star review 2. They were veteran owned. I called on Fri afternoon because our upstairs unit had quit working. They had an opening on Sun from 8-12pm and I booked it. On Sat I confirmed it. on Sun at 12:15 we had not heard anything and I called them. They said they would contact dispatch and file our request as urgent. By 1:45 not a word, so I called back. I was told they had issues and someone would be at our house later in the afternoon. At 4:40pm I get a Text, not a call, a text saying they were not going to be able to come, that they had emergencies they had to get to, but they would try and put us in for Monday. For 3 nights in the DEAD HEAT of summer this company didn't think a 90 degree upstairs was an emergency. Not only did I call back, I told them I didn't want them tomorrow and I was going to post a "Blazing" review here and on my neighborhood Facebook pg for 350+ homes to see. I can tell you I will NEVER call them again! Sleepless in High Point read more

Beware of Blaze - Predatory Tactics and Zero Transparency If I could give zero stars, I would. We called Blaze because our AC went out, and they had great reviews on Google (wish we'd checked Yelp). When scheduling the appointment, they specifically asked what kind of AC unit we had. We told them exactly what it was. When they arrived, they immediately told us they don't work on our type of AC and that our only option was to replace the entire unit. Then came the real kicker: they launched into an hour-long, high-pressure sales pitch trying to sell us a $24,000 replacement system. We declined. But here's the part that really set us off: they charged us $185 for the privilege of sitting through their sales pitch, despite knowing from the start that they wouldn't (and couldn't) service our existing unit. This feels deceptive and predatory. If you're considering Blaze, I'd strongly encourage you to read their Yelp reviews before believing the Google hype. We left this experience feeling scammed, frustrated, and absolutely certain we'll never call them again. The good news? We called Hawley Heating & Air and got a fantastic unit installed for $10,000, less than half of what Blaze tried to push on us, with zero games, zero pressure, and actual professionalism. Save yourself the frustration. Skip Blaze. Call Hawley. read more

Greetings! Ben arrived to my home on time, He was customer service friendly, And did a terrific job, he explained The problem perfectly, And did a overall great job,From beginning to end, I was so empressed with his customer service,And His knowledge of my HVAC, Thanks Ben For A Job Well Done!!! read more

Was supposed to have a tech show up by 8pm. No show and no call, guess the other reviews are spot on.

Adan and Carlos did wonderful job installing a new shower head, faucets and fixed old faucets leaking problems. They worked really hard, efficient and finished the job nice and clean. Adan is very experienced, spotted the leaking immediately. Before leaving Adan checked their workings several times to make sure everything is in good condition. Highly recommend Adan, Carlos and Blaze. read more

Ben was fabulous....I just moved in to a Marathon Property and the AC was not working....Marathon maintenance would NOT do anything to get it working so I called Ben and he showed me that the circuit had melted TWICE and that someone had unplugged the AC unit because of that.....so Ben got it up and running and now I have to get Marathon to get out here and fix the Electrical....good luck on that!! read more

This company does legalized theft! They charged$1300 for a $75part that retailed on Amazon to install. Hence $700 labor for less than 2 hours work for total $2000 service call.They estimated and charged us for 4 hours when they knew it took only 2 hours at most.BLAZE could not tell me the labor cost for the job but to say the service technician was efficient! I say the the service technician padded the job SINCE THEY WORK on COMMISSION! Service technician KNEW this was not a 4 hour job! Blaze literally can bill out 16 hours of work in an 8 hour day. This is a legal way of stealing. STAY AWAY from this company... get others quotes see for yourself how bad they are with service call. Forget customer service/ Manager they could care less about your grievances. Manager has no skills with handling a complaint. They are totally driven by money. Rich read more

Rick went above and beyond with answering all my questions, helping me with picking out all the right equipment for my projects and the actual work was top notch. He cleaned up afterwards, was respectful and polite. He made sure I was satisfied with each piece of the project and made adjustments without any difficulty. 5 stars!! read more

Well I can't really say much about the quality of their work because I never got that far. What I can say is that their front end customer service is terrible. Had two separate phone calls to set up a weekend appointment for Sunday for an extremely easy job that I just didn't feel like messing with. Blaze obviously uses some third party answering service and one hand doesn't talk to the other. Long story short they cancelled the appointment less than twenty four hours before they were supposed to be at my house. The answering service had no idea why when I called after waiting for the tech or a phone call from them (which is what I was instructed to do). So if your in Sanford NC I do not recommend this company. I will be patient and wait till Monday so I can get M.R. Stoner to come handle my install. They don't work on the weekends but using them has always resulted in a customer focused experience for me. read more

My first appointment they were a no show no call to say running behind or to see if they could come later. If a company cannot respect my time and be considerate of that would never refer them to anyone. Now just hope they will refund my service fee immediately. read more

My experience with Blaze began one year ago as an emergency call when my water heater failed on a Saturday morning. Out of seven or eight calls, Blaze was the only service provider to return my phone call. Their service technician Dwayne showed up in a couple of hours and by sundown. I had hot water. Over the past year I have requested Blaze to send Dwayne to my house three other times including today for various plumbing issues. All issues have been resolved to my satisfaction and if another plumbing issue arises, I will request Dwayne again. I will admit I pay more for Blaze than I actually want to and if I really searched, could probably get the work done for less, but Blazes' quick service response won my loyalty. read more

Excellent Professional Service! I was so impressed with the Technician's willingness to share his opinion of my System! Very Pleasant on a busy day of the year prior to a National Holiday! read more

Anthony the plumber from Blaze came to my home to repair my water pressure and give me an estimate of how much it would cost to install a toilet in my garage (man cave). He was very knowledgeable and professional. Fixed my water pressure for free and was very up front about the cost to install toilet in my man cave. Takes pride in his work and I would recommend and trust his work. My Top recommendation. Great work, young man. read more

Never told me the price and what needed to be repaired. What unit I want repaired. If I had a choice I would have the down stairs united fixed not the upstairs fixed no one goes up there. You should teach your people to give a price and what is wrong. I never saw a part he removed. read more

Holden was my technician and he was knowledgeable and polite. Will definitely use Blaze for any HVAC issues!

I would highly avoid this company. After purchasing a membership ~2 years ago, which includes a yearly plumbing, HVAC, and electrical inspection and "jump the line" prioritization when making a house call, we have had to jump through HOOPS to get any appointment scheduled and fulfilled. Most recently, our yearly plumbing inspection was cancelled same-day and rescheduled 3 different times, with the latest scheduled appointment accompanied with no-showing during the scheduled block of time, no call to reschedule, etc. I had to call the company myself to ask where they were and then was told "we got busy with other calls so can't make it today". We recently had a plumbing issue so called to get a tech out to take a look. Was told "we'll call you back with an ETA" and never did. It took me 3 times of reaching out (with each call ending with "we'll call you back with an ETA") to realize no one was coming. Needless to say, save your money and do NOT buy a membership with this company. You won't benefit one bit... read more

Terrible installation and service. Never use them ...................... theynrefuse ti come out an fix their mess. I had.to contact another company .. for a check on the unit. ​ read more

Brandon did a great job with our plumbing issue. Got to the bottom of it very quickly at a very reasonable price. Would definitely recommend! read more

Beware!! I spent 50k on two units just over a year ago. They have not worked correctly for more than 30 days at a time. It started with failing county inspections multiple times. They care more about the sale than you getting a quality product. I supposedly have their "top of the line". Everyone has been friendly, but no one is able to keep the system going. Extremely frustrated with service quality and lack of concern. read more

Called to schedule an appointment on 6/18 for 6/26. Blaze texted a confirmation on 6/24. 6/25 at 530p they call and canx the appointment. Said next available was July. Arranged an annual contract and paid for it last week Today I canx my agreement and asked for a refund. Said they would do so We will see. If you are in a jam with AC call someone reliable. They are clearly not. 1 star because it would not accept 0 stars read more

Thomas was our tech and he was on time, courteous and friendly. He completed the job and thanked me and told me to have a good weekend. We've always had great experiences with Horizon and now Blaze. read more

The electrical service was good; however getting a copy of the invoice took 3 tries and weeks later I cannot get a copy of the warranty. Poor response to customers. Will not use again. read more

The project was great from start to finish. The guys arrived on time and waisted no time. They replaced my 4ton gas pack unit and all ductwork. They stayed until 9pm to assure my family was able to have air conditioning . I am truly appreciative of their hard-work, professionalism, and cleanliness. Thank you! read more

the technicians from this company are very good....however the company is completely incapable of keeping an appointment or communicating with its customers, my last 3 appointments with them went like this: winter check up (I have...soon to be had a maintenance contract with them), when I contacted them in November they could not come out until March...then for my summer check up, they were supposed to be here in the "afternoon", showed up around 6:30, I then schedule an attic fan replacement for a Monday, THEY called back and asked to move it to Saturday AM...never showed, tech called at 12:30 to state that "Saturdays are only for emergencies" and he would come on Monday, I will be taking my business elsewhere and do not recommend read more

Blaze Air scheduled an appointment with me on Saturday for Monday morning. As the morning progressed with no call from Blaze Air, I called and asked for an ETA. I was told that I was on the schedule but did not have a time yet. At noon I still did not hear from Blaze Air, so I called them again and was told they did not have an ETA but someone would come. After not hearing from them, I called them again and learned they could not make the appointment. When I asked why they even made an appointment, the manager was silent. Stay AWAY from Blaze Air. They waste your time and have poor customer service. read more

Slimy, dishonest company. I bought a brand new system from them in 2020, no problems there. However it went out this week. On Tuesday I called to make an appointment for this afternoon (Thursday). I stayed home from work in preparation for my appointment. I get a text this morning asking me what day NEXT WEEK I can reschedule. I called and spoke to Michelle, who was very nice and apologetic, however she said there wasn't anything she could do. Apparently, they'll bump non-members, even if they're having an emergency like I am, and even though I spent thousands of dollars with them a couple of years ago, to get to members first. This is so slimy, unprofessional, and dishonest, that they made my appointment just to bump me the day of, after there's nothing else I can do. First off, they should've kept my appointment that I made two days prior. But, if they couldn't get to me, they should've let me know yesterday so I could have gone into the office. Also, their whole "membership" just seems slimy to me altogether. Why would I need two free visits a year, if they installed my HVAC correctly? Like are they anticipating (and hoping??) that my HVAC busts? I shouldn't need to pay more, to keep the appointment I made days ago, just so you can bump me for someone who is paying $256/year to be a "member." If they are going to have this slimy membership, shouldn't I get free membership if I paid thousands of dollars a couple of years ago for a brand new system? Overall very disappointed. read more

Ben Steffey came to diagnose an intermittent problem that caused system shutdown. From daily to Weekly to Monthly. Ben rewired connections to board in fan unit housing and outside at the compressor. WE will see if this solved the problem. Ben was very personable. read more