Reason for Visit-Vehicle inspection Allen & Mike were…read morefriendly and professional. They got me in and out in no time! Price was fair and reasonable. I will return for my auto service needs!

I brought my truck to Dad's Garage in Owings for three relatively straightforward items:…read more * TPMS sensor programming * Tire balancing * Diagnosing an emergency brake-related clunking noise under load I had an 8:00 AM appointment scheduled well in advance, yet after TWO full days, the truck sat untouched until around 2:00 PM on the second day. This was a job that realistically should have taken a couple of hours. The TPMS issue was never resolved. Initially, I was told the sensors had been programmed correctly and that the warning lights were caused by incorrect tire pressure -- one of the most ignorant explanations I've ever heard from a mechanic. The reality was simple: the inner rear TPMS sensors were never programmed at all, which was the entire reason the truck was brought in. They eventually admitted that after the fact. Next was the wheel balancing. My truck has custom powder-coated wheels. Instead of using stick-on weights like the factory setup already had, they installed hammer-on steel weights on the OUTER edge of the rims, damaging the powder coating in the process. Any competent shop should have immediately recognized the proper balancing method after removing the existing stick-on weights. As for the emergency brake concern, they never properly diagnosed it. I specifically brought the truck in for a loud noise under load -- not the normal sound of the electronic parking brake actuator engaging. They dismissed the issue without ever meaningfully reproducing or testing the concern. To top it all off, they broke a wheel stud using an impact gun on the lug nuts rather than properly torquing them as a qualified mechanic should. Because of the excessive use of the impact gun, I now have concerns about stretching or cracking of the remaining wheel studs and will likely be replacing all of them as a precautionary safety measure. Between the damaged powder coating on the wheels and the wheel stud issue, I am now facing well over $1,000 in damages to either have the wheels professionally re-powder coated or replaced, along with replacing the studs they improperly handled. What made the experience even worse was my conversation with Mike, the owner. From the beginning of the call, he was defensive and adamant that everything had been performed correctly -- until several of those claims were proven untrue. Once confronted with the facts, the conversation quickly became unprofessional, including yelling on the phone rather than attempting to resolve the situation appropriately. Two days wasted, damage to my wheels, unresolved issues, poor communication, and additional damage caused while the vehicle was in their possession. This experience was frustrating from start to finish. Steer clear of Dad's Garage unless you want your vehicle returned with more issues than it had when you dropped it off.

02/2024 Came in for…read moreoil changes on both cars, as always excellent service and a job well done also checked tires and other fluids and filled as needed. Good for another 2-3 months

My rear seal was blown out. The guys over at Huntingtown were able to make a fast and quality…read morerepair at a good price.

We're sure there are plenty of other good repair shops, but only a few that I would call great -…read moreand only one that's top of our list. We're also sure there are other customers that have had whatever situational friction worth considering. That said, I doubt the issue lies with Cap Hill Auto. Mr. Charucksiri - Chris - has now over the past couple of years unfailingly rendered repairs and maintenance efforts of the highest quality on-time and within (sometimes under) budget. It's to the point where I texted my partner that he managed to erase history. Your opinion - and mileage - will vary, I hope. I ask you at least to have a look for yourself at the before and after attached here. If you value quality highest, I think you've found the place to go. "Man, money ain't got no owners, only spenders." - Omar Little, 'The Wire' Just note - Chris is easier to get in touch with by email.

Very disappointed with Chris's service and customer service. He did not disclose that they did not…read morehave the software or other to reset the oil due notice in my Audi A5. And on top of that charged me almost what the Audi dealer had quoted. And, lastly I compared to other service provided to an A4, and yet I was charged more than 50% more. In my mind the service was incomplete and not commensurate with the charge. Bad karma. I will never return or recommend the service.

Horrible job. Manager is nasty. I would not recommend to send any cars. The only thing going is the…read morepeople are Nice. Parts guy Jacob was very nice and helpful l

Quick and accurate communication. Informed options to the customer and professional staff…read more Recommended.

I woke up Monday morning with an almost flat tire and I was on my way out of town to South Carolina…read moreby myself. It was an emergency situation! I called Art's and Chris said to bring it in (I've been a loyal customer of Art's for 9 years). They were able to squeeze me in at the last minute, fix my tire, air up the rest of my tires, and made sure I was safe to leave on my trip. I could not express how grateful I am for the value of service I received. I would recommend Art's to anyone! Thank you so much for everything!!! Y'all are the best!!!

Chris & Mercedes CARE !! About customers they were able to fix my car and get me on the road ,…read morevery knowledgeable , no hidden bs you get with other shops. Nice people !!!!

I have been taking our family's cars to RPM for over ten years. Mike, the owner, is always honest…read moreand clear about what needs to be done versus what could be done for repair or maintenance. He also does vehicle inspections, including motorcycles. It's a small shop and he may not always be able to finish the work on the day you dropped it off, but that is usually more due to availability of parts than anything else. Highly recommended.

I go to this shop for service to my regular cars, as well as my Corvettes and street rods. This is…read morea one-man operation and you will be dealing with the owner, Mike. This is not a fancy shop full of the latest and greatest equipment. However, he does have a bitchin Snap-On diagnostic computer for the later model cars. Mike is a local Southern Maryland country boy and his somewhat shy countryfied charm will be apparent the first time you meet him. You will never be pressured to have extra work done on your car. Mike does not work that way. if he sees something while he's fixing your immediate problem he will tell you, but won't tell you that you have to fix it now. I tell my friends that he's as honest as the day is long. When he gives you an explanation of the problem, it's simple, direct, and to the point. He never speaks down to you. I have sent several female friends to him through the years and every one has remained a regular customer. I also believe that Mike is one of the most reasonably priced shops in Calvert County.

Where do I begin with a gem of a place?! Found out from a local friend, said this was a great mom…read moreand pop shop that was still run by hardworking good people. This was my second time coming to the location, the first time was for an O2 Sensor which the welder took great care of the issue. I then went this time for my beater truck which needed some strut towers installed the old ones were rusted. Let me tell you the price was unbeatable and they completely my car in a matter of days. Also the lady at the counter was so nice and friendly, makes you feel right at home. Let me tell you I will be coming back for all my automotive needs!

Bought a used car of an auto body repair place in the same complex as Owings Automotive. The…read moreseller recommended for a MD state inspection so I agreed. It passed MD state inspection with flying colors. No issues. I knew the tires should have failed because the tread wear indicators were exposed at the same level as the tread itself. I let that go because I had negotiated a price that would allow me to buy new tires. When the tires were being put on the garage called and told me it needed new brakes all around. The front should have never passed MD state inspection, metal on metal on the right side pads. The left side was at the minimum. The rotors also needed to be turned. The back brakes were at the state minimum so nevertheless they passed as expected. Be aware of this place.

After the hard sell they gave me the run around. I needed the two rear tires on my truck replaced…read moredue to wear. The front two are newer and in good condition. They tried several times to sell me four new tires, said they could only get expensive tires for my model, I should leave the truck and they would have their expert take a look at it and do everything I needed,etc. I said I was looking for two rears tires at a resonable price - nothing more. They finally got my point and quoted me '$144 complete' for 'entry level tires'. After the install, the price was $307. The sales woman didn't tell me the $144 was per tire. Pushy and misleading. I will never go to this place again.

Went to Hi-Tech 2.0 for some repairs. I agreed to everything they recommended ($2800), but by their…read moreown admission my truck drove worse after they finished. Said I needed lower control arms (additional $1300) before they could do an alignment. I said no thanks, went elsewhere, and got an alignment for $150 no problem. Side note 1: the truck wasn't safe to drive when I picked it up so I took it immediately to another shop. Side note 2: I called 2x to speak with TJ and emailed as well: no answer. I don't think they're dishonest. I just think they lack the experience to properly diagnose vehicles. Seems like they look at it like "let's see what we can come up with" as opposed to "what needs to be fixed." Finally, every time I called, whoever answered the phone always just said "Hello" like she was answering her home phone. Not very professional. Also failed to mention 3% surcharge for laying with a credit card.

I WOULD AVOID THIS SHOP if you are looking for an honest and trustworthy mechanic…read more In mid November 2022, after the Hi-Tech mechanic's original diagnosis I agreed to a $6500 repair job to replace a timing chain and sensor that he said was causing the check engine light to come on. After a month of endless excuses as to why it wasn't ready I found out that without my knowledge or authorization they had taken my car to the BMW dealer to fix the damage caused by their "repairs"- and Hi Tech paid BMW $5,467 for those repairs- and then tried to repeatedly hide this fact from me. The attached texts are pretty clear and tell the whole story about how untrustworthy this business was in handling this situation. After having had my car for a few weeks and the mechanic repeatedly telling me how short staffed they were- he claimed the job was done but the vehicle was running rough. Said that after diagnosis they needed to tear down the engine and start the 30 hour repair over because BMW had sent a faulty part and because of this BMW would be paying them $70hr for the labor to redo the job. Sound believable? Another 2 weeks goes by and I'm told that the repair is completed and the car is "running great" but that the car was going into limp mode and that a "computer update" was needed and that they didn't have the equipment to do it but I'd be put on a waiting list for a mobile service. The car had never gone into limp mode previously. The mechanic stated that he had never done a timing chain on my model and had even ordered special tools from Amazon. I should have been concerned then. I then find out from Hi Tech that they had taken my vehicle to Passport BMW for the "computer update" they said it needed- and paid $5,467 ($1865.46 in new parts alone)- not for a "computer update" but to fix damage caused by them not properly completing the original repairs. Why would a shop do this and then try to conceal it? A bent screw on the timing chain cover. Five different engine leaks. And I'm told by the mechanic from BMW that the car will continue to go into limp mode unless additional repairs are completed. Now Hi Tech says those conditions were preexisting. I have attached copies of the receipts of all of the work by BMW that the Hi-Tech mechanic tried to conceal. These additional repairs and parts were never disclosed to me when I went to pick up my vehicle which is also a violation of MD Consumer Protection laws. When I went to pick my car up the Hi Tech mechanic didn't know that I was aware of or had copies of the BMW work that they had paid for and continued to mislead me about what was done to my car. When I questioned the him as to what happened with my car and the additional repairs and why he wasn't being honest with me he cursed me out in front of his Mother -(called me a mother f'er!!!) so I left the business without my car vowing to leave negative reviews every place that I could. He even had the nerve to tell me that I was "in a better place" with all of the new parts. I've also had 2 neighbors tell me about their negative experiences with this shop and the owner's failure to properly take responsibility for issues leading them to stay far away as well. Now I get a letter that says they've added $2000 additional for storage and Hi Tech plans to sell my car at auction in 2 days when its still not fixed and they've failed to acknowledge the dealer repairs at BMW. I had been a loyal customer of Hi Tech for years and had even left a positive Google review in the past. I'll leave a review on their Huntingtown location as well since their Facebook page now says they will be selling the Owings shop and their employees and same owners (Thomas Cable family) have moved to the Huntingtown location. The truth and an apology would have gone a long way toward an equitable solution but instead this review will have to do to warn others about how dishonest this shop can be.

I have used R&G Auto for the past six years to service and maintain my cars. Alex and the rest of…read morethe crew have always been honest, trustworthy, and professional. I have always been happy with the service I have received and have always received fair prices. If you have any issues with your car I highly recommend to go to R&G Auto for your auto needs!

I recently came here based off reviews and am glad I did! I want to pay it forward to the crew at…read moreR&G and leave a review for their great service! My 2016 Mazda 6 needed a replacement on the tensioner and serp / pump belt. My car runs like a top and am very happy with their work! These will be my new go to guys for any mechanical work I need done on my or my family's car.