I had a water leak emergency on Saturday night and was struggling to find a plumber (left a bunch…read moreof voicemails). A friend called her plumber contact on Sunday who was away, but was able to get me in contact with Jacob Grout on Sunday morning. Jacob called me back and came out on Sunday to look at the issue. He quickly diagnosed the situation and as there was a way to use water without a further leak, he picked up the replacement part Monday and came right over to fix it. He's friendly, professional, and very reasonably priced. In addition to plumbing emergencies, he does boiler replacements, emergency services, installs everything from old-school boilers to the latest heat pumps, from radiant flooring to steam radiators. I highly recommend his services. As he states on his website, "If you live anywhere between Stowe and Randolph, Montpelier and Warren, we are ready to be your go-to plumber." -I'm sold.

From the owner: Locally owned and operated. You deal directly with the owner of the company from estimate to…read moreinstallation of work.

Matt will fix you right up. He knows what he is doing! If you have an emergency, call them!read more

Prompt and responsive. Matt and his crew have always been available to help with heating system…read moreissues. Thanks!

The technician finally showed up after three appointments that they cancelled about a half hour…read morebefore the beginning of their time window. I really can't comment on the quality of their work as it won't show up until later, but he did spend a lot of time trying to sell me additional services, advising me that it would be $149 additional if I didn't sign up for it right away. He reminded me of a used car salesman. I ran into a friend who was familiar with them and he had a similar opinion. I would not hire them again. PS I could have done the work they did in about an hour if I was 20 years younger. It cost almost $400.

Well, 3 stars for an electrical service that charges $149 to come and give you an estimate, no…read morematter if you accept or pass on what their estimate will be. I contacted them using their webform, and unfortunately,.. before reading other reviews regarding this fee that they charge and ended up passing on using them when they contacted me. There's many other excellent electricians in the area that won't charge you a penny to come by and with no obligations to use them. That's the way we ended up going and we'll still have the excellence of service at a very competitive price. I'm sure Lloyd's is a great company and this review is not suggesting otherwise, but, do you want to spend $149 to end up not even using them? Lloyd's might consider a new policy for 2025, ..."your $149 estimate fee will be credited to your work", in-other-words, if you went with using Lloyd's, they would credit you that $149 back. Sadly, that is not their policy. Yet.

Very professional, excellent work and well explained. My problem was difficult to repair but they…read moredid the job well and quickly. Thank you Nadau!

My 80 yr old mother had issues with her furnace over Thanksgiving. After spending 2 days…read moreattempting to fix it they told her she needed a new furnace. They installed a new one for $8900. The worst part is the technicians did not clean up after the job. They left the basement floor covered in soot and mud. It took her the better part of a week to clean it, and there are still stains on the floor. Cleaning up after a job should be a given. Just normal decency.

NEVER GO THROUGH FREDS ENERGY!!!!…read more I Closed that account somewhere between February and March as they got pissed I wasn't using a lot of fuel and kept trying to add hidden charges to my bill. I then had them keep sending me stuff about crediting my account despite being told I'd receive a check.I finally got the check and they picked up their propane tank after 3 months of them harassing me any my household and them refusing to close my account. I mentioned 6 times between February and now that I'm not going through them my account is to be closed and I'm going through a different company.Well today had to call them back as I received a paper with my account still active and a list of rates for 2025 dated May 19th. I don't know if I should contact a lawyer or cops to file harassment charges or what but something has got to give.I do not recommend them and they lost all respect and credibility to me.

I have used Freds for over two years! Their customer service is horrendous, a few are nice,…read morehelpful! The technicians are rude & disrespectful! They have over filled my tank on numerous visits, they are grossly over priced! Sometimes you get good heating plumbing specialist! I have had them in a half sized times to fix a heating unit, they could not fix, hit an attitude and was treated with disrespect! Essentially they just do not care and will speak and treat you however they want! I would not recommend them to anyone in Vermont!

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

Chris and Ashley were great. I needed a mixing valve replaced on my water heater. They replied…read morepromptly and were great at communicating, worked quickly, did the job well, and charged a reasonable price. Can't ask for more. Will likely call again in the future.

Same day service for a serious leak. Did a great job. Would definitely call again…read more Have used before and very happy both times.