When it was 15 degrees below zero, and I had just been laid-off, they said they would still have to charge me $100 to do a "pressure check" and that they simply could not do a "partial fill-up" after my tank ran dry.
They would only take payment in cash, check or credit card, and in full. State fuel assistance takes a few weeks for an answer and I had just applied. So, I was made homeless or risk having my pets freeze to death.
I was not asking for alms, I needed heating oil in the middle of winter. But compassion, or just flexibility, seemed too great a cross for them to be bothered with. read more