I got accused of not listening to advice about my kitten's care after being desexed. This was as I was leaving the vet after having another kitten desexed months later. The senior vet nurse started on me about not staying for the other kitten's post op debrief. In actual fact, I did. I was given a cone for her rather than a body suit. She was not getting on with the cheap plastic cone so I had to get another body suit from a different vet. I bought 3. The kitten pulled the first 2 off over night. She got an infection. The vet stapled up the wound a few days after surgery without pain killer or local anaesthetic. I was not advised of or asked if I wanted this treatment. After the vet nurse's tirade, I emailed her to find out what it was about. I got informed in writing that I had ignored and defied medical advice. When I recently sent a posted letter, I was sent a brief email saying I was not welcome at the surgery any more.
I was not returning there anyway, as completely false accusations were made against me about my care. That irked me. A lot. I am a cat rescuer and so I do not take these falsehoods lightly. My complaint was totally ignored and I was made the villain. Nothing was investigated as far as I can tell. Sweep the problem under the carpet.
People need to know that this vet clinic is making notes based on assumptions about the pet owner and then making unfounded accusations. My 6 cats are totally well cared for and very well loved. No harm would ever come to them by my hand. No fur baby of mine will ever go there again and I beseech people to take reviews seriously and choose a different vet. This one is very rude and it goes beyond that. read more