Auto dealerships have more Junior and unknowable staff that reply to online inquiries and act as a conduit for a low level salesperson. They can't convey accurate messages in a timely manner. That's problematic. At Blaise Alexander, a successful chain of mostly subpar American manufactured vehicles, mixed in with Nissan and Mazda dealerships, don't rely on people who work with any sense of urgency. Its mind-boggling that car dealerships make the buying experience unpleasant. If a majority of vehicles in a dealership have poor to average ratings, you'd think they'd emphasize much better service and provide greater effort, to attempt to make up for what they are selling. That isn't so at Blaise. Prices are routinely above others in the market, which is what harkens when one group owns nearly 20 dealerships. I put in several requests by phone, email, and text with the dealership. I was very clear in conversation with one of the conduits who promised I would be getting a call from a manager. The excuse- "we got slammed ". The result, follow up emails are necessary to finally hear after over a day and a half later that the vehicle that I was waiting to make a deal on was sold during the day I was awaiting a call back. I never received the information requested. There's no apology. Nothing is done to rectify the situation. That translates to "we don't care". This stems from most car dealers and salesman having tunnel vision. Their words and actions are inconsistent, and they lack empathy. They don't understand basic principles of business, relationship development, maintenance, nor loyalty. They don't grasp principles such as brand equity and creating brand advocates. At the end of the day, customers need simply to rely on advice from friends, family, and business associates, reviews, reputable sites such as Consumer Reports, JD Power, US News & World Report, CarFax, Edmunds (owned by CarMax), among orders. This review is a reality check for an inconsistent family of dealerships that's inefficiently and ineffectively managed. Co-workers don't communicate, auto-generated boiler plate generic emails and texts are sent out, people sound as if their words are scripted, and time is wasted. Life is too short. Time is too precious. Look elsewhere. read more

New update on Blaise taking my car for a joyride. They lied about me getting a bed liner in my truck and took my truck out to run errands to Lewisburg. I verified it with more than 3 times that I was getting it and they come back and don't even fill the gas tank up. This Blaise in muncy is the worst place to go. Your employees want to do whatever they want to someone else's vehicle and not inform me on anything going on. Use a military man's vehicle for errands and not even fill the tank up read more

I would highly recommend you do NOT purchase a car from them. They were great on the selling of the vehicle. I received my temporary tags (60days) on 11/14/25 the day I bought the car. I provided the insurance cards from my agent and paid them my registration fee. My fault for putting my trust in them to follow through. They failed to submit my paperwork to their 3 party administrator, Dealer Doc for 35 days. Their lack of communication and follow through has resulted in me not being able to drive my car because my temporary tag expired and I'm without a car to drive to work, go to doctor appointment and to the grocery store. As I continue to pay for my car and I'm on day 11 of not being able to drive my car. I called today because I still don't have my plates as they said I would have. I was told that they have not even been mailed to me. But don't worry you should have them next week. I paid them for a service (registration for my car) that they are this time have not done, resulting in a breach of contract. Please think twice before buying a vehicle from them. read more

Let me start saying my salesman was good, I was in a bind and had to get a vehicle. Harry was good and knowledgable. However, my biggest gripe was management. I had to pay for a tow to trade in my car and management even though I make a 2500 dollar down payment said i can handle it to the sales man. That was poor professionalism and a little cocky. Harry helped me out though and that guy should be running that place. I wil probably not suggest this place to anyone because of the management. read more

Worst car buying experience of my life. Bought a car and during the sales process, the manager tried to tell me I didn't need gap insurance. Then not even 6 months later, the transmission blew. I purchased an extended warranty, and it's now been 3 weeks without a vehicle because they apparently did the paperwork wrong. I've called almost every single day with no update. Buyer beware. read more

Where do I start? Bad customer service, overpriced vehicles, they were gonna give me practically nothing for my trade, very rude, Dawson was the worst salesperson, don't go there. Stay away! read more

I took my car here for a recall and now I am getting regular texts asking if I still have it. I didn't even buy the car from there. They are way too aggressive. read more

On Thursday I stopped at Blaise Alexander in Altoona and looked at a used truck. I met a young man named Christian and we spoke. He informed me that Blaise Alexander had a number of locations and they could sometimes move a vehicle to another location so you could see it to purchase. On Friday searching for trucks, I found a truck at Blaise Alexander Chevrolet of Muncy. On Saturday at 9am I call for Christian to see if that truck could be brought to Altoona. I was informed he was in a meeting so I provided the stock number and left a message. By noon, I had not received a call so I went online and inquired at Muncy to find out if the truck was still available. I called again for Christian and he was still unavailable so I called Muncy and spoke with Sarah. Sarah confirmed the vehicle was still available but with the amount of activity on it, they could not move it. I explained that I am two hours away and I could not be there that day (Saturday) before you closed. Your dealership was closed Sunday and Monday. For me to be there on Tuesday, my wife and I work and we could not get there until 7pm. Sarah was very nice and scheduled an appointment for use to see the truck on Tuesday at 7pm. On Tuesday morning, I received a text message and a voicemail asking me to confirm my appointment at 7pm. I did return a text message confirming this appointment. I made arrangements to leave work a little early. My wife and I drove 2 hours to Blaise Alexander Chevrolet of Muncy. Upon arrival, we were advised that the truck was sold in the afternoon. I was and still am very angry. We left immediately. No one had the courtesy to call me and advise the vehicle had been sold before I drove 2 hours there, 2 hours home, over 200 miles on my current vehicle and $35 in gas. Most businesses try to develop integrity and display honesty with customers. My appointment meant nothing. My opinion of Blaise Alexander - I do not trust them or respect them, good luck to anyone who deals with them. And Christian never returned my call. read more

horrible experience took my suv for service and they tried to scam me to change out a1500$ light bar on the tail gate and the service guy chocked an attitude with me because I wouldn't took it somewhere else passed no problem steer clear there out to get you read more

Tolled would have tital back in two week because it was there nine weeks later still no tital and was low balled on trade in they said fair market price yeah for them when they put it on there lot for almost 4 time what they gave me wont6 buy there again bad deal read more

July 2020 my son orders and leaves deposit for 2021 Vette. Have a contract and agreed price. December 28, 2020 he received message his car is in. He goes to get it on Wednesday Dec 30 and now they want $10,000. More for the price! And apparently this is the business practice. Buyer beware! They are not a reputable, trustworthy business. read more

Blaise Alexander Chevrolet - The story and the car! - Car Dealers Near Me - Muncy, Pennsylvania

I called three times regarding the same car, I asked the same questions 3 times about the car, but unfortunately, never got a call back! I was told "manager will get in touch with you" by the same person who I talked to 3 times. I guess they dont need the business. read more

Bullshit! I knew the trade in value was $24,000. Bullied us into a trade in for $19,000 and they resold it for almost $30,000. Best trade in in town is a load of crap. I will never trade in again with them. Nor buy from them. I know it is our fault for giving in on their offer, but when you need a vehicle, you are at their mercy. read more

We went here to look for a vehicle. Couldn't make a deal, so we left. Found out after we got home that they never put our registration and insurance paperwork back in the glove compartment after evaluating our trade-in. We called and they said they put on the front seat, but that is not true. Also, emailed them, but got no response. We believe this is irresponsible business practice. Also, I am adding something due to reading other reviews on here. Same thing happened to us about a vehicle they had on their website, was told was available, then it wasn't when we arrived. They don't know where their vehicles are. They have so many different dealerships. read more

I bought my third equinox from Blaise Alexander. Found the staff to be helpful and attentive. They worked to get me the best deal possible. Alex and Rob were very kind and thoughtful about my needs for a vehicle. I would recommend them again for 3rd time. read more

Great place! Absolutely love my 2022 Trailblazer that I purchased last April. Just had it in for 1st oil change and tire rotation and everyone was personable. Really nice waiting area! And no charge for 1st oil change! YAY. read more

I took my 07 Tahoe in for the airbag recall and an oil change. I made an appointment and told them what I wanted done. They told me they ordered the airbag for my vehicle and they would be able to do it at the same time as my oil change. A week later, I arrived at my appointment. They took my vehicle and about an hour and half later, they call my name over the loud speaker. I went to get my car and they informed me that they were able to do the oil change and rotate my tires (I specifically asked them not to rotate them) but they were unable to do the airbag because they need to order one. The lady I talk to on the phone when I made the appointment a week ago said she would order one. They wanted me to come back and do it later. I told the guy at the counter that I wish he would have told me this before he did the oil change because I would have just gone somewhere cheaper since they could not do the airbag. They then "found" one in the back to use and took my car back. I could tell they were not happy with me and when I got my car back, all of my tpms sensors were not working. I called them back and they said they would start working after driving for a bit. That did not happen (I have put over 200 miles on the vehicle since). After this issue, I decided to pull my dash cam from my vehicle and got to listen to them call me a Mother F***** and criticized every issue on my vehicle. (It is a 2007 Tahoe with 255,000 miles on it. It has issues and I guess these people can not fathom that. None of them are safety issues. A cracked dash was their biggest complaint.) They went on for a while about my "illegal radar detector" (it is legal in every state except Virginia aka not Pennsylvania) and about my tint on my vehicle. When they pulled my vehicle into the shop, the driver floored it going around a corner while saying "soooooo fasttttt" to a coworker while coming close to hitting him. I did everything I could think of to make these guys life's as easy as possible to do this job. I emptied my glove box, made sure there was nothing on the floor of the passenger floor board where they would be working. I guess trying to do something nice is never rewarded. I have no intention of ever bring another vehicle to this dealer. I will never buy a vehicle here as well. To end all of this off, they did not plug my blower motor all the way back in and I had to take the dash apart to do it myself. To say the least, I'm not impressed. Sincerely, the guy who brought he black 07 Tahoe in on April 23, 2021. Also known as the "Mother F*****" in the service department. read more

Blaise Alexander Chevrolet - Car Dealers Near Me - Muncy, Pennsylvania

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By far the very worst dealership I have ever been to or heard of, there should be a negative rating for these jokers. Went to sell my 2016 F-350 to them, the first 2 sales people were alright to deal with. Then came some guy named Jim, there "used vehicle manager", turns out he is the same guy that I just watched race around the parking lot on a golf cart smacking salesmen in the back of the head ....very professional.... anyhow, he came over to my truck never said hello or anything. He looked at the back tire (there wasn't anything wrong with it) and that was it, then yelled across the parking lot and said "nope nope nope not gonna happen, not interested." He was very ignorant about it. Still never said a word to me and he knew I was there. I wouldn't recommend this dealership to my worst enemy, not professional at all and they seem to really look down on people. I'm not one to write reviews or talk bad about a business but I honestly feel bad for someone that goes there and has to deal with them. Long story short I went just up the road right after leaving Chevy to the Nissan Blaise Alexander dealership and sold the truck. I cannot even explain how professional and nice the folks were there. It was a night and day difference between the two. Clearly there is a issue within the Blaise Family Dealership company to keep people like Jim around. read more

I always buy my cars here and recommend to people I know lookin for a new car. They have great personable service and sales departments!!

Horrible customer service. Bought a brand new 2020 pickup and had an issue with it. Had it there 3 times, started asking questions and they just stopped communicating with me. read more

Sales staff at Blaise Chevy is phenomenal! Huge selection and they'll make sure you get exactly what you're looking for.

How long have you guys been selling cars? You tell me several times thru emails and phone calls the car is available, but then well after an hour of dealing with you, you tell me it's not available when it's time to sign the papers???? YOU guys made the mistake! YOU had the opportunity to correct the problem, even if that means eating the profit a bit. Did nothing but wasted my time. You lost out on my purchase, service AND purchase and service for my wife who will need a car down the road. You could've done a search of other dealerships for similar cars or deals, did NONE of that. Just focused on selling me the other car I didn't want - sounded like a "bait & switch" deal... get me in on the premise of the car I wanted, then try to get me to buy the car I didn't. I'm there to buy the car I want, not the car YOU want to sell me. read more

Seriously, if there were a Negative value, I would choose it. My husband already posted about the car that was sold out from under us when we had the car RESERVED. From my standpoint, we had first chance on that car. Unfortunately, after the time effort and fact we were ready to deal after test drive, we were informed that someone else already bought the car. Not sure how that was possible when we had it reserved for us. Got the runaround that we couldn't get a deal as good as that one because of bigger discounts offered from GM on specific vehicles. Bullshit. They just didn't want our business and from what I heard after, we aren't the only ones treated in this fashion. Basically, this dealership is all about volume of sales and not about true customer service. I will NEVER recommend this dealership to ANYONE. read more

By far the worst dealership experience I have had in my life. I live in Seattle and wanted a new 5500 and the only one in the color I wanted was thousands of miles away at Blaise. No big deal I will fly out there and have a nice road trip home, so I thought. I contacted them via their website and Robert Jarvis reached out to me, got me a price and whatnot and we agreed on everything. Robert asked me to fill out a credit app on their website (which I did) and he says: "you have good credit, and everything is ready" so I book a flight and hotels for my journey home. 2 days before I planned to leave, I asked him what my interest rate was and he replied with "its good". A little nervous I asked him to send all the paperwork electronically and then he went silent. The next day I was frustrated so I called the finance team directly and they told me the truck was sold weeks ago. I told them they were confused and that I was the one who bought it and they said nope the truck is sold and gone has been for a while. I had even asked Robert to put his hands on the truck for me and he said "I'm standing right next to it". This whole ordeal cost me over 5K dollars as I could not get refunds on airfare or some of the hotels. Plus a few weeks later I found the same truck but there was no longer rebates so that added another 3500 bucks I lost out in. And all this said and done what did they offer me as an apology? Not a single thing. avoid this place at all costs. read more

I purchased an 05 Cadillac STS with 50K miles. I had the car for almost 7 months with very minor issues. I was the second owner for the vehicle. The brakes needed repair which is something I can do by myself and I did. After a day or two the vehicle started making a ratling noise when ever I applied the brakes. I assumed it was the brakes. Brought in into Blaise Alexander of Hazleton PA. They told me it was short 2.5 quarts out of 6 and that was the cause of the rattling  noise. Before informing me how much the cost would be they went ahead and charged me $107 and claimed they conducted 99 point inspection and mentioned that the vehicle was operating as designed. I left the dealership and went home to get my daughter. I placed the car in park and I heard this clinking noise whenever I moved the gear stick to any gear. I contacted the dealer and the GM Phil who started to defend their service tech and blamed me for the issue. I had no such problem for the almost 7 months driving the vehicle. After playing phone tag with the customer care rep, Shanie or whatever her name was, I got in touch with her. She was very dismissive but most of a all deceptive and a crooked customer care rep. She began to twist my story and would not allow me to speak. They told me it's an old car prompting me to basically to buy a NEW car, not in so many words. In other words, Cadillac is useless beacuse its a 05 model. I have seen Cadillacs from way back in the days opertaing fine. However, based on the customer care and Phil, they gave the impression that Honda, Toyota, etc for example has better life and a better vehicle compared to Cadillac. I told them based on my research, the metal rod that coonects to the gear normally goes bad. She, the rep, Shanie, or whatever, stated that I cannot watch videos to find out what the issue is, I must pay $99 or $107 for them to evaluate the vehicle. They mentioned that since they vehicle does not have warranty there is nothing they can do. I ask them to look at the video of the tech working on the vehicle. I doubt they did or even have such systems set in place. Merciless, ruthless, and despicable! read more

I have been searching for the right truck for a long time. My needs were specific but unfortunately nothing local was becoming available. I finally caved and decided I'd have to travel. When I called I spoke to Michael Hughes who gave me an honest assessment of the truck. He even went out of his way and sent me a video on his phone to give me another look at areas I had questions about. What really pushed me over the edge to travel the distance was Michael himself. Car salesman get a bad rap. Micheal seemed honest, professional, and wasn't pushy to get a sale. Considering all this, I felt it was worth the risk to take a 4 hour trip to look at the truck. The journey was worth it. The truck was just as Micheal had described it and I ended up buying it. What could make the trip even better? Their financing beat my already low financing by over 1/4%. Because I was an out-of-stater, the paperwork process did take a little bit longer than normal. They apologized, made regular visits to touch base, and offered me coffee. It didn't bother me though because I'm normally a patient person. Because they kept visiting me and giving updates it made the waiting easier. Bottom line, I'm trilled with everything. Go visit the dealership and ask for Michael Hughes. Tell them Craig Lambert from Yelp sent you. :) read more

We purchased a used Chevy Trax for our son to drive. We had been reviewing modestly priced AWD vehicles and the Trax rated fairly well. We were looking at a model at BlueKnob and found a comparable at Blaise. I called the dealership to make sure they had the model on the lot and we headed up to test drive the vehicle. When we arrived the salesperson said the car had just been returned having been loaned out to another customer. When went to test drive it we couldn't even get in the car because it reeked of cigarette smoke and animal smell (maybe cat?). It was covered in fur and dirt. My eyes were watering standing outside the car. We chose not to test drive that car but they "conveniently" had a "similar model and year." We test drove that model, grateful we had not traveled an hour out of our way for nothing. It was what we wanted, we had the cash and were ready to buy it and drive away. But NO. They proceeded to make the process the most miserable car buying experience of my life. They made us sit through a interminably long video trying to sell us some kind of magic paint warranty. I told them we had no interest and did not want to watch the video and they said it was required. Required?!? Really we should have left right then and took our business elsewhere. The back room where the sell took place was disturbingly ostentatious. They had computerized flat screen desks with the ability to display and sign your paperwork on the desk. I kept thinking these warranties are buying a lot of bells and whistles for this dealership. We finally got out of there 5 hours later with our base model used car. Then the dealership failed to send us our license which created a whole new hassle. So long story short I would NEVER EVER buy a car here again EVER. Not my kind of dealership. read more

This place is an absolute joke. Tried to sell me every vehicle on the lot except the one I was interested in. Spent 3 hours at the dealership until they finally started to deal on the truck I wanted. They then lowballed me on my trade half of what they promised they would give me from the start, and after a half hour of dealing they said they couldn't get the truck we were negotiating on. This truck was on their website and they told me they could sell it to me when I called. Wasted half my day just to be insulted and lied to. Can't believe they are still in business. read more

Will never buy a vehicle from any Blaise dealership again. They gave us a hard time about our trade in due to the major rust it had.. yes we knew it was there. They insisted that it will be going directly to auction due to the condition and couldn't give us much for it. They lowballed us at 8500 for a 2011 Chevy 2500 that now sits on their lot for 20,000. BUYER BEWARE- that truck has a ton of rust on the wheel wells and the inside of the bed. I get that dealerships are out to make money but they refused to do any negotiations with us and blatanly lied to us about several other things too. We bought our new to us truck on a Monday and scheduled to pick it up on Saturday. When we got there for the pick up, our salesman left us sitting in the showroom for over 40 minutes. All we needed to do was hand over a check and be on our way. I had to track someone down to go get someone to help us. They initially gave us the wrong paperwork and I had to ask for our keys 3 times. Our deal included a "we owe" for scratches that were to be fixed. We were assured that our salesman personally made sure it was done. It was hard to tell that day because it was pouring down rain, but the next day we saw the scratches were still there. Didnt even try to buff them out for us. With the poor service we already received, its not worth going back and trying to fight it out with them. If what we wanted was easier to come by, we would have walked away. Here's your link showing the truck is being sold by you and not for auction https://www.autotrader.com/cars-for-sale/vehicledetails.xhtml?listingId=612589006&listingTypes=USED&startYear=2011&makeCode1=CHEV&modelCode1=CHEVC25&sem=1&store=69548&LNX=SPGOOGLENONBRANDVLA&utm_source=GOOGLE&utm_medium=sem_listings-vla_perf&utm_campaign=at_na_na_evergreen_na_roi_na_na&utm_content=na_na_na_na_na_spgooglenonbrandvla_na&utm_term=PRODUCT_GROUP&gclid=CjwKCAiAv_KMBhAzEiwAs-rX1LmqrXcqFsHDWqmzynVN-TCsPfmnKGOzr9KjtlUSiRHTq3Gv1jo6UhoC0nEQAvD_BwE&gclsrc=aw.ds read more

Bad business. They'll take your deposit and then sell the car under you if the car goes up in value. Judging by other reviews that's an established practice there. read more

I currently live out-of-state, but I recently needed to have my vehicle inspected since it is licensed in PA. Because I purchased the vehicle from an Alexander dealership, the state inspection was free. At the time of the inspection, my vehicle was also nearly due for one of its certified pre-owned scheduled maintenance intervals. The service manager, Mr. Beau Keyte, was quick to ask if I would like the scheduled maintenance to also be performed. I agreed, and the vehicle was done shortly afterwards. This saved me the extra time ($$$) of taking my vehicle in again for scheduled maintenance back home, and I appreciate the service manager's customer service. I would strongly recommend the service department and service experience at this dealership. The new facility is beautiful, and it's worth the drive... read more

Wasted 3 hours of my life... I will never go to them again. Was looking at 2 different vehicles to decide what I want... salesman was pushy as hell, wouldn't let me drive either one until he filled out a credit app to make sure I was pre approved which was an insult, low balled me big time on my trade in, basically told me they didn't want my car because it has 110k on it. When all that was finally done told me I can't test drive either vehicle because they were getting ready to close... I went to Simmons and Rockwell in horseheads the next day, drove 4 different vehicles and left an hr later with keys to my new car in hand read more

I bought a car from them, took it home it had no antifreeze or oil in it even tho they claimed to look over everything. I took it back and they had to talk to the big dogs to see if they could fix it with out charging me which is fine however they made it VERY clear that this would be the ONLY time they would do this, when it was their fault in the first place. A week later after they "fixed it" the hose was busted again but in the same place the original one was in, so did they actually fix it? I cannot imagine a brand new lower radiator hose would leak in the same exact place as the other one. This is the first car I have purchased for myself and they made the experience absolutely horrible. They charged my husband for things they "claimed" to do but were never done, simple things like change a light bulb. They charged a "disposal fee" when nothing was thrown away and charged the wrong labor rate on the paper but then back stepped and wanted $135 and hour. This place is a SHIT SHOW of a dealership so unprofessional and do not care about the customers as it shows, you should simply forget this dealership is even a thing. read more

would never go back had 4 different people tell me the car qas equipped with something and 2 days later find out it wasnt then find out its not even available on the model i bought wouldnt make it right the "salesman " had no people skills only talked to us to ask a question now n then mosvwas finance guys who talked to us then they needed for me to get a confirmation on something AFTER we signed all the papers i got ahold of the people and set things up told him this but still recieved 2-3 text messages or calls a day til i finally reminded him what i told him 3 TIMES ! then come to find out they put the wrong price on the contract had to sign a whole new contract theyre lucky the mistake was in my favor was ready to call a lawyer ill never go back there AGAIN !! read more

Lied to me on the value of the car I ended up with (plus had mechanical problems but sold for EXCELLENT condition value), Lowballed me on my trade and lied as to the amound they "could" sell my car for. Although the deal wasn't totally bad - they lied - so they get less than a 1, but all I can rate is a 1. They made money on me from both ends, and wont even fix the car they sold me without me paying them MORE money. Bad business if you ask me. read more

Those jokers in the service department at Blaize are complete scammers or the techs are idiots and can't fix anything! DO NOT take your vehicle to the dealership without a warranty. $99 an hour rip off, and what is bad is they did not discuss price in the beginning at all or fix anything. So BUYER BEWARE of their dirty dealings. read more

My mother and I have been looking for a reliable car for me to drive to school, and have a set amount of money that we are able to spend on said car. We had bought two cars from this dealership previously, and so thought maybe we could find one for me here also. This being said, my mom began to correspond with an employee of this dealership, who told her there were plenty of cars that met our requirements, and were also in our price range. So we set an appointment and went out... we left with BULL CRAP. They did not negotiate prices with us whatsoever and said they would "keep their eye out." My mom continued to talk with the employee she had been messaging with, and this time they found something that was close to our price range that they could "definitely negotiate and work with us." They just had to bring it over from another lot. So we set another appointment up to see this car. Long story short, we arrived, and we were told they didn't bring the car because someone else was looking to buy it. Then we were told that deal fell through so they could still bring it here. But they wouldn't bring down the price at all. Two appointments, same results. Disappointing, and we will no longer being doing business with this dealership. read more

We were interested in a vehicle on the lot but live about 2.5 hours away, so we contacted them by phone for the vehicle specs and price. We were put in contact with a salesman named Rob Mackenzie, left messages over a two week period and never received a return call. Today we were in the area, decided to give it one last attempt and called to verify the vehicle was still available. We spoke with a manager, who told us the vehicle was available and to ask for Rober. Ten minutes later she called back and said to ask for Floyd instead. We arrived 20 minutes later, to have Floyd tell us the truck was previously sold and no longer available. Their explanation for telling us it was available and to come down, "Oh, I don't know". We definitely will not be purchasing from this dealership, zero customer service and have no clue what's going on. Thank god we didn't drive 2.5 hours and make a special trip to look at a vehicle, no longer available. If I could zero stars I would. read more

They could not find ANY of the vehicles I wanted to test drive!!! Then they tried the bait and switch, I wanted a used SUV around $20k. Instead, they found a 2017 with leather, etc... and told me to test drive that of course the price was WAY more than $20k, then they tried to up sell me on another 2017 for $26,000. When I asked if they could find the cars I wanted to test drive, I was told by Joe with a shrug, "we are busy". Complete waste of my time. I went down the hill to the sister Nissan dealership and they also brought me the wrong vehicle, not even the correct # of doors!!!! However, eventually at least they did find the vehicle I wanted to test drive on the lot across the street. Alexander dealerships need to retrain their people!!!!!! read more

Sales man literally laughed at me when I said. $33800.00 for a 2016 seria 1500 is a lot for a leftover if you can come down to 32000.00. You would make a sale. WTF. Chevy you go around killing peeps & then go " Diplomatic Immunity". You can't sue us! & then go & try to take the American consumers over the coals... after we just bailed you out??? No thanks I hope GMC goes under. I live here in Williamsport, Yelp doesn't let u change your location when you move back home apparently. & No I was not at dealership I had cash. $32K to spend on a new truck. When I submitted an email saying have someone call me the "sales" person did & there you have it. I went with a new Ram instead. No longer in market for a truck. read more