I have written very few negative reviews. However, when I see a medical practitioner behaving in a way that negates a clients rights I feel it's worth speaking up. I very much like Dr Blahous as a doctor, yet am being charged for services what were not clearly explained, and his staff's mis-scheduling of my appointment.
I called to schedule a cortisone treatment in my foot, I had this with him once before with good success. Upon arrival, I was told the treatment that I was scheduled for (and took the morning off work for) couldn't be done at that office. I was still charged for the visit and encouraged to get x-rays "since I was there anyway".
Once rescheduled at the correct office, I received the injection and had zero benefit from it, meaning no relief for the pain. Never had I been told during either treatment that this procedure was a "maybe", only that they could be very specific about the injection location due to their technology. Never was I informed that sometimes this doesn't give any benefit whatsoever.
When I addressed the over the phone with a nurse - after having tried to reach someone 3 times over 2 weeks - I was told, "well, everyone knows that nothing medical is 100% guaranteed". She was rather rude and dismissive, yet I figured that was part of her job to shut down people who go away that easily.
Still feeling the charges shouldn't be 100%, I wrote a letter stating my option of the situation and request for consideration of a reduced bill. Honestly, even a simple reduction for their poor communications, scheduling errors and very slow response time to patient request for a nurse call would have been satisfactory would have been the respectful and decent thing to do after their oversights and errors. Nope - I just received a call that "Dr Blahous has reviewed his records and your charges and he has decided to let the charges stand as they are. He believes the services warrant payment in full." And then she goes on to tell me to call to make payment arrangements.
I'll pay it. And I will tell anyone whenever the opportunity allows how I was treated by the team with Dr Blahous and the Sports Medicine Clinic. read more