1. Blackwood Restoration

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Selma, TX

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Blackwood Restoration

5.0 (2 reviews)
Open • Open 24 hours

Services - Blackwood Restoration

Mold remediation

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5 years ago

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J C Enriquez

J C Enriquez

(2 reviews)

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

Restoration Solutions By Elite

Restoration Solutions By Elite

(10 reviews)

After an AC leak, Restoration Solutions came in and dried the Sheetrock and flooring keeping us…read morefrom having to replace the flooring. Sheetrock was rebuilt to pre-flood standards.

I don't recommend this company in any way shape or form. 3.5 months after the great Boerne Flood on…read more7-15-26 we're still dealing with getting the house back to normal. Every time you hear from the company owner he just says money, money, money, money, money. He delays the project waiting on money and won't do a thing without more money. He high balled the insurance claim and then added weeks of negotiation with the insurance company trying to charge for things that weren't done or only partially done. The work is shabby with electric cover plates being painted over, floors with hollow spots, cabinets and counter tops not properly installed, paint over spray all over. The counter tops are not mounted to the cabinets and the owner says that's normal; it's not! The counters are also out of level. As long as you keep feeding the owner money he stays involved. And when you threaten to hold back money until the job is complete he threatens you with a law suit and lien. He spends more time fighting the homeowner for money than just simply finishing the project properly. The products used are cheapest of the cheap, nothing high quality making sure that the company gets the most profit and the home owner is left with expensive repair bills in the short future.

Blackwood Restoration - damagerestoration - Updated November 2026

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