I paid extra to have a package delivered in 3 days. After tracking the package it ended up being…read moredelayed and it took 4 days. I asked for a refund of the difference in price and was told they don't guarantee delivery dates. So why pay $20 more for an earlier delivery for a 17 ounce package ? Use USPS

This is place is run by a bunch of clowns. I needed to get a form notarized, so I called THREE…read moreTIMES one day an hour apart to check if there was a notary present that day, no answer. Did the same thing the next day, still no answer. Finally decided to drive over on my very short 45 minute break during work. Get all the way there and they said, oh our guy that notarizes forms isn't here today. If they had answered the phone one of the many times I called, this all could have been avoided. I wasted valuable time driving to the store and finding parking in crowded downtown Blacksburg just to have to turn back. I am beyond enraged. This business is horribly managed and can't hire a single employee that answers the phone.

I came here the other day to mail off a book that I sold (hooray for extra income!). It wasn't very…read morecrowded and I didn't have to wait long. The staff was very friendly and super helpful/efficient. The box I had my book in was rather ghetto-ly taped together with medical tape, since that's all I had on hand, so the guy helping me sealed it over a couple times with masking tape to make sure it wouldn't break apart and die while in transit. Whatta nice soul! :D

Called their number several times 3046452830 in order to let them know they delivered two packages…read morethat weren't mine. Either terrible customer service or the number isn't updated even though the automatic message states it's the Lewisburg USPS office.

When you schedule a redelivery it be redelivered when it says it's supposed to I called and all the…read morelady could say is it's supposed to be redelivered today we deliver today she couldn't give me no more information that letter is very important I stayed home all day long didn't do the things that I needed to do out of my apartment because I sat here all day long waiting on my letter and I'm very upset it's really pisses me off I ain't never seen anything like this in my life as far as deliveries don't tell them that you're going to be delivered today and it is now 15 minutes till 10:00 in the evening so this is ridiculous I see why people are complaining now

This is literally the worst experience I've had with a post office. Multiple mistakes, and yet I'm…read morethe one who had to keep calling and coming back for their mistakes to mail one package. Never coming here again. Sometimes I get a nice clerk, but other times they are not nice, and even when they are, they either can't help me or give me inaccurate information.

I came here on a Saturday morning to deliver one of them fat envelopes, since I didn't know how…read moremuch postage I needed to stick onto it. The line went by pretty quickly and service was friendly. :] No complaints! I'd come back here again if I needed to mail something other than an ordinary letter. :O [04/02/13 edit] The lady at the counter saw that I was about to buy some packaging tape because medical tape just wasn't going to cut it on the box I was mailing out, so she offered to just tape it together for me so I wouldn't have to spend the extra money. :D Hooray for nice souls!

This, the main branch of the United States Post Office in the city of Roanoke, Virginia is my…read morefavorite of them all. For it's a clear example of the efficiency and excellent customer service, that throughout the years have distinguished our postal service and its dedicated employees. Even though they have had to confront competition along the way, it has only served to make it even better. For competition is the American way, where everyone benefits from it along the way. On the year 2025, the United States Postal Service (USPS) celebrated its 250th anniversary. This postal system was officially established by the Second Continental Congress on July 26, 1775, with Benjamin Franklin appointed as its first Postmaster General. It was founded to bind the nation together and facilitate secure and accessible communication among all communities. Its original intent was to ensure the inexpensive distribution of printed material to educate a democratic electorate. After the arrival of the computer, the internet, and the email, and with all the competition of private companies such as UPS and FedEx, the USPS went through some hardships. But they have remained in the hearts of every single person in our communities. We admire and look forward to the daily arrival of our mailcarier. To going to the Post Office to mail a letter or pick up a package. We enjoy buying and collecting stamps. We appreciate and respect the service that the U.S. Postal Service employees do for us. I invite you to visit their 250 Anniversary website USPS.com/250 and read the two books that they put out last year to celebrate the occasion: "Delivering for America: How the United States Postal Service Built a Nation," and the special 250th anniversary edition of "The United States Postal Service: An American History." And also, I invite you to watch my favorite movie that I watch every year around this Holiday Season: "Miracle on 34th Street." Today, I visited this post office to purchase some Forever stamps. I enjoy walking into their building and always finding it clean and filled with posters and flyers containing useful information. I enjoy taking a peak at their small little museum as you enter the building. As a contrast to this they have right in front of it, a Self-Service station with the latest electronic computer. Then there is a long, wide hallway filled with P.O. Boxes on the left, and the post office counter on the right after entering through another glass doors. They even have a branch of the Blue Eagle Credit Union inside the same building, for the convenience of their customers. In this U.S. Post Office you can not only buy stamps, send letters, mail and pick-up packages, but even purchase shipping supplies and greeting cards, among other things. The line always moves fast due to the very efficient postal clerks, who even though they move fast, give you their total attention and take their time to make you feel at home and not rushed, explaining what needs to be explained about the system to provide you with useful information. When my turn arrived, a walked over to the counter and received a warm and friendly greeting from the postal clerk. When I inquired about the latest editions of their commemorate Forever Stamps, he pulled out a box with all of them. I had time to look over them and picked a book of the one I like the most, and then proceeded to pay with my credit card. I was in and out in no time at all, after receiving not only my stamps and receipt, but a heartfelt Thank you. I walked out of this Post Office feeling proud that I was an American citizen and that I lived in this great country of ours.

We had an 8am appointment for a passport. No one showed ups waited for 50 minutes with many others…read morewho had appointments. Eventually learned the person called out sick, but no one bothered to tell any of the waiting customers, many of whom had little

I can never contact anyone by phone at the post office in Salem, VA. You get a recording then it…read moresays please hold for the next agent. Then after a few more rings the phone simply hangs up!!! I am calling during normal business hours but that doesn't work. This gives government employees a very bad reputation!

Terrible customer service. I try to avoid dealing with the post office people by using the 24hr…read morekiosk but it never works. There is always something wrong with the kiosk. This time it's the weighing part so it doesn't let you mail packages because the machine can't weigh it. And they don't let you get the priority boxes in the lobby anymore so now you have to go in person during business hours.

Location-location-location...although there are times you need more close parking. That guy in the…read morewindow make it all worthwhile...he is always friendly- courteous and provides timely service. Much appreciated-Thank you!

Dublin Post Office is rather large considering its size and location. Dublin, VA gets its name from…read moreDublin, Ireland, a nod to the early Irish settlers here. There are about 2600 residents in the area, but it's not very rural and has a small city feel. The structure is a newer building so I'd love to know where the original post office was in this community. It was really clean and the grounds were well manicured. I went in and out with ease and there were no lines! A few folks were checking their post office boxes and said that sometimes the mail carriers have issues , but the counter was a breeze! The supplies were stocked and I got there just in time to mail some postcards! The hours are M-F 9-1, 2:15-5 and Saturdays 9-11. No passport services.