Tom runs a great store! Art is an amazing salesman. The service department went above and beyond…read moreto help me and didn't charge me a crazy amount. The parts department manager is outstanding! They are awesome and definitely go-to!

I rode here with my husband to check it out. They have a large selection of clothing spread out the…read morestore. I found a couple of pair of earrings that I liked, but I walked out buying a couple of poker chips. My husband tried to get some answers with parts, but the guy working the counter was busy. They have a large selection of different styles of bikes to look at with different color schemes. A couple of employees checked in with us but didn't bother us constantly while looking around. The store and women's bathroom were really clean, and they offer hot coffee throughout the day.

I was certainly confused by a HD shop out in the middle of nowhere, but I was informed that they…read morestill get a ton of business due to the freeway running across the front of it. Nice people here too, nicer than any other dealership I've been to. Or should I say less condescending than other sales guys I've met? They have a huge inventory available and on the day I swung by they were having a sales event with a D.J. and free burgers being grilled. I'm not sure what the event was for though as it was a random Friday at eleven when I swung by.

I'll start by saying this was the most disappointing and unprofessional car buying experience of my…read morelife. I would strongly recommend going to another dealership. After spending over two hours working out a deal and getting cash together, I was informed by Glen, the finance manager, that there was a "mistake." My down payment was suddenly double what I had originally been quoted and what was on the signed sales agreement. He made one very short phone call, maybe three minutes, to try to resolve it, and that was the extent of the effort. When I calmly asked what could be done to fix the situation, he threw his hands up, said "here's my manager," and walked away like a child having a tantrum. No one stepped in to actually try to make things right. No solutions, no accountability -- just poor service across the board. I've never been treated this badly as a customer. Jimi, my salesperson, was the only bright spot -- I appreciate his effort and professionalism. SAVE YOURSELF THE FRUSTRATION AND GO SOMEWHERE ELSE.

They were unable to rebuild the brakes on my vintage motorcycle as well as everybody else in Omaha…read more I don't understand why? After blasting them on social media several times over multiple years they finally gave me a refund! But it took me getting 5000 followers on Instagram and a YouTube channel that succeeding with threats of making a video In order to get a refund

I brought my 1980 Honda Hawk in after I bought it for a basic inspection, to get new tires, add a…read morefuel filter, and fix a leak. The people there are very friendly and helpful. I would definitely recommend this place to everybody with an older motorcycle, as they do an outstanding job.

Stopped by Liles first thing Saturday morning after noticing a flat tire and they immediately jump…read moreto action and got me patched up. Really appreciative for their professionalism and speedy response.

I bought a set of new wheels and tires from them. After they put on the new wheels and tires they…read moredid not properly balance them causing my car to bounce and shake on the highway. They also under filled the air in my tires which could have ruined the brand new tires I spent 1k on. I wouldn't recommend this place to anyone worst money I've spent I would highly recommend Tommy's wheels and tires over this place

5 stars for customer relations. When the 2 used tires I bought and had installed were not right,…read moreJuan immediately made it right and refunded my money. The test of a truly reliable business man.

I scheduled a windshield replacement with them on Saturday, however , no scheduled time. He did…read moregive a 3 hour window, but again, no set time. When we got there he said it was for the following week. When I showed him the communication, he said he did apologize but said he couldn't fit me in so we agreed on the following week. He followed up later with a referral to America Glass on 13th and Vinton, who gave us a better price and better communication. I may, however, try these guys in the future but I recommend better communication

Poor service and no follow up. Told one thing and say things were incorrect parts. Ran worse after…read morespending 800 dollars. Belong to a Polaris group and developed a relationship and have generated tools for troubleshooting. Some of the problems could be help but management needs to follow-up.

So I decided to Purchase an ATV for various reasons. We have a cabin with a beach that needs to be…read moredragged on a weekly basis and snow removal for various family members. I called up there and spoke with Mark about what it is I will be doing with the machine and what I was looking for. We talked for about 10 min on the phone and finally I went up to see what he had in stock. He didn't up sale me or tell me I needed something that I didn't! I added a winch, snow blade, sprayer, and back protection bar which they installed for free. When I went to pick it up they went over the machine with very good detail and were very patient with all my crazy questions! They loaded for me in my truck and off I went. The process was smooth and quick! P.S they have some super cool things in that store. If nothing else go check out the crazy dune buggies and snow mobiles.

Took my bike in on Thursday to get a tire change and brakes replaced. I was a little sketched by…read morethe place as I have heard bad reviews.. When I took my bike in on Thursday I was told it would be ready by next Tuesday.. okay fine. I was called the following day and told my bike was finished. I was told I didn't need new brakes and that they just needed an adjustment which fixed the problem and he also showed me how to adjust them. All and all I think you should give this place a try.

I had just moved to Omaha from Denver. I was and still am running a Power Vision (PV) tuner. I had…read morea great tune and had just purchased a power vision module to download the existing tune on. I first contacted Cycle Dynamics via email and John responded to my request saying "So I'm sure it will be more of a simple tune. We normally do 350 flat rate but I'll do just 100 an hour on the Dyno unless we get over 4 hours which i doubt" I agreed to this as I was only looking for an update using my current tune. I informed them that I want my original tune saved. I emphasized keeping the tune to the extent that the technician (Chad) who was actually going to do the tune knew. John then took the bike for a test ride to see how the bike rode. John later told me as we were causally talking about my bike that when he was taking my bike on the test ride he "wheeled my bike almost to the balance point." At this time I was a little thrown off that he wheeled my bike without asking first. I was told the bike would be done the next day by the end of the day. John mentioned that he might keep the bike for an extra day so he can do the tune when the temperature is ideal for tuning. Mid day the next day I called and was told I would be called back. The end of my working day came and still no call, I called back again to have John answer and say they had been on the phone with DynoJet all day and were unable to process the bike until the next day. I told John I will plan to be there the next day at around 1715 to pick up the bike. I told him to let me know if anything changes. The next day I took an Uber and was dropped off at Cycle Dynamics. I was informed that not only was my bike putting out 11 less horsepower and 8 foot pounds of torque less than what the original tune was putting out (the original tune was done in Denver), but that they also had not been able to save my original tune to my device. I was then told they had not done a test ride, but ready to go. When I asked John what I owed him he said, "well we agreed to $350, we spent all day on this thing" I figured he would work something out due to his shops negligence in deleting my "good tune" and the fact that he completely neglected the idea to call and inform me of this serious work discrepancy. I paid the bill to get my bike out. The ride home was the most frustrating ride I have ever had. Absolutely no power where I had it before, and decal pops were guaranteed during any phase of riding. My bike was literally shooting fire when I was riding it. I told John I want my money back for the unrequested service. I sent John an email and then had to call him the next morning to see if he had received it. He had, but he told me that it was not his fault that things were going so poorly. I asked for a refund and he told me he would have to think about it and get back to me the next day. He could not see why any of this was his shops fault. After a few days without a call from John I called Cycle Dynamics again to have the phone answered by Chad the technician who did the tune. I told him it was a bad tune and he wanted to make it right. I respected him and his promise to make it right. He then gave his word as a man that he would give me a refund the next day under the condition that when I get my original tune back on the bike that I will bring my bike back for the service that was originally promised by John Harter. I told him the only way I would use their services again is for them to pay me my money back and then when I felt comfortable and had my tune back on the bike I would allow them to do my tune again for the original quoted price guidelines. We both agreed and he then told me to drive by the shop the next day to receive my refund. The next day came and I was told at the door that I would not receive my refund by Chad the guy who gave me his word. As the conversation continued John Harter said that the reason they didn't call me to inform me that my tune was deleted was because " they knew I would cancel the service and they already had too much work in it to lose money on it" They offered me $100 refund. I told them I was there for my full refund and that I came in good hopes to reestablish the relationship, I told them to think on it and get back to me. Not even 5 minutes after I left they emailed me informing me his decision not to issue the refund was final. My argument was that the work I requested was not done as described. I specifically said I want a touch up of my original tune for the altitude difference. Once they managed to lose my tune they actively decided to create a new tune on my bike without my consent. I had not received one phone call from Cycle Dynamics in regards to any servicing discrepencies on my motorcycle. I cannot knowingly ride my bike with the tune Cycle Dynamics forced on my bike. John Harter the owner of Cycle Dynamics is an amazingly awful businessman. Only a matter of time before this shop goes Belly up.

We had issues with our radiator. The light came on and we kept having to fill with antifreeze. We…read moreknew there was a leakage somewhere. They got us in within a few days, the communication was fantastic and the cost was under a thousand. They replaced the water pump and the thermostat housing unit and it runs like a charm. I will take this place over other well known places any day. I did not leave there feeling like I had been ripped off.

God Bless !! Amazing people were willing to help …read more Very nice and very professional I definitely recommend this place for anyone who needs automotive expertise!!