Poor service and no follow up. Told one thing and say things were incorrect parts. Ran worse after…read morespending 800 dollars. Belong to a Polaris group and developed a relationship and have generated tools for troubleshooting. Some of the problems could be help but management needs to follow-up.

So I decided to Purchase an ATV for various reasons. We have a cabin with a beach that needs to be…read moredragged on a weekly basis and snow removal for various family members. I called up there and spoke with Mark about what it is I will be doing with the machine and what I was looking for. We talked for about 10 min on the phone and finally I went up to see what he had in stock. He didn't up sale me or tell me I needed something that I didn't! I added a winch, snow blade, sprayer, and back protection bar which they installed for free. When I went to pick it up they went over the machine with very good detail and were very patient with all my crazy questions! They loaded for me in my truck and off I went. The process was smooth and quick! P.S they have some super cool things in that store. If nothing else go check out the crazy dune buggies and snow mobiles.

I had a tire puncture in Missouri. Called these guys and they were great! Nursed my bike to Omaha,…read moreshowed up at 0830, had the wheel off, and they had my new tire on and out the door at 0945 after they found the problem with the old one. Nice people. Thanks for getting me back on the road! They even came out and put the final torque on the bolts when I was done! Happy traveler

My husband and I stopped here today because my husband needed pants and boots. Their selection…read morewasn't to bad but their customer service SUCKED!! There were four guys at the counter the whole time we were in the store. We were the only customers there. One mumbled hey to us when we walked in. That was the last thing anyone said to us. When we left no one uttered a single word to us. We had heard the customer service was bad. This was beyond bad...it was nonexistent!!! We will not return.

Cheap parts center. Dont ever buy parts from this dealer. Take their sweet time to send and when…read morethey finally do its via USPS. Just put it on horseback next time, smack its butt and it'll get to me faster. Joke of a dealer. Buy from AMS Ducati Dallas. They respect their customers to send UPS 2 Day.

I ordered timing belt and oil change kit. The status on Oil change kit turned to shipped. I didn't…read morereceive the item for more than a week. I checked with their team on the chat option, and they said they are waiting for the timing belt from Italy, and they will ship all together. Finally, after 3 weeks I got the package and only the timing belt came. I checked with the team, and they said that was a mistake at their side and they will send it the same day and gave me a tracking number in my email. After 5 days the label was showing status of label created only and no delivery date. I checked with them again and now they are telling me the shipment might got damaged on the way and UPS didn't inform them. I am waiting for a month for an oil change. I will never ever shop here. So irresponsible and unprofessional.

"Rude" Power Sports. Horrible customer "service". Verbally abuses and belittles customer with…read morelegitimate concerns about a product.

Buyer beware of this company…read more I purchased a defective product which they replaced after I complained. The replacement product had the same issue, No power to the blue wire. Rod's offered no help and will not refund my money. I left numerous messages for Jim the parts manager to call me and he did not, to set up a return. Now they refuse to reverse my credit card charges. Rod's Power Sports answer is blame thier vendor, they will not tak eresponsiblity for their actions. This comany acts in a irresponsible manner. This company does not care about cusotmers or repeat business.

to all who actually want to know ROBERTSON CYCLES was supposed to fix my timing back in april, they…read moredid sort of i went to pick up the bike and paid them. on my way home the bike was not idling right. i called the mechanic and he told me to tighten the idle speed screw which i did. the chain broke and fucked up my engine. So i took it back a told them to repair it that was in april..... it is now july and is not repaired!!! and then he had the nerve to say today us taking this long is a incentive for you to pay us. I GAVE HIM 300 in may as a down payment and only at tthe end of june have they actually done any work. the bike is in pieces in there shop. currently. and he wants me to pay first for no work!!!! Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

So I took my cylinder to get bored out And what not.. Easy work. probably 3-4 day job.. In the…read morebeginnin, he said it would cost about $400-500 For the work to be done. To me, I think, no problem. easy peasy. Well now coming up on 4 months of it being there, just collecting dust, it's now a whopping $800 just for the work they did. When for 3/4 of that time in there, it Wasn't touched and just collected dust.. On top of them taking forever with a simple job, and the price skyrocketing for no reason. They also misplaced/lost some parts for the cylinder.. So now, the cylinder bore and stuff being done, I now have to wait even longer because of there mistake. Bull shit... Whatever you do, do not, I mean do not bring you stuff here to get fixed. unless you wanna be paying a leg and a arm and also if ya wanna wait months for a simple job. $800 to just sit there and collect dust for the 4 months it's been in there... $200 in parts, and $500+ fucking dollars in labor. To just sit there and collect dust.. And I get a call, yeah it's done, I can go pick it up, but noooo not quiet yet cause idiots lost my parts... Never going here again.

I'm guessing most yelpers don't have a need to go to DNS Offroad, but just in case…read more.. DNS is a KTM dealer. Some of the best bikes around. They also stock a lot of parts and provide service for other bikes (like my honda). I never get pressured to buy stuff I don't need and I always get good advice when I ask. In a town with limited options for dirtbike stuff, DNS is a god send.

Take this review with a grain of salt…read more... I have only been to DNS twice. Once was some fork oil, they had it, I bought it, uneventful. The next time I stopped in I was looking for a new motorcycle. They are a KTM dealer, and had some street bikes on the showroom floor. I was looking for the KTM 990 Adventure, and they did have one for sale. It wasn't there. When I asked "gentleman" behind the counter if they still had the 990 for sale, he replied "yep". I asked where it was, and he said "at my house". Ok? Apparently he was more interested in riding it for himself. I have not been back. Sadly, I think KTM is a great brand, but would hesitate to buy one in the event I needed to go to them for any service.

I've lived in Millard for nearly 30 years, felt so fortunate when I found this place- I've owned 3…read morebikes - he is reasonably priced, never came across anything that he couldn't fix. always felt safe safe hopping in my bikes after he serviced them. You may have to wait a bit to get the bike in because he stays pretty busy- not a fancy shop, but as long as the business is there- that's where my bikes will go!

This guy will endanger your life. Do not take your bike to him under any circumstances. I had him…read moreinstall two tires. He started off by installing both tires backward. I then had him fix both tires and drove the bike to Denver. The bike road really weird so when I got to Denver I took it to a shop. The people in Denver told me that the bolts that hold the brakes on we're fingertight the bolts that hold the axle on weren't tightened properly the spacer plate for the rear axle was put in backward in the entire rear axle had tweaked sideways. I called the guy to tell him about this so that he wouldn't do it again. I wasn't even angry I was just concerned about other people safety and he started screaming at me and then hung up on me.