Professional throughout process of service call personable , respectful, and attentive. If you call Black ask for Jen/Zach they are awesome! read more

Would give them zero stars if I could. Called them to our home to figure out where a leak was coming from, 2 years and a lawsuit later, we're finally done with them. Don't waste your time, money, or sanity, they don't give a shit about anyone or anything. Oh btw, their employees earn commission from their jobs. read more

Juan showed up quickly diagnosed the problem and fixed it right away. He was quick to answer questions and very knowledgeable about what he was doing. read more

I have used these guys a few times, and have always been pleased with their work. They show up, get their work done, and get on with their day. read more

black plumbing is a non professional business the person who put in my brand new hot water heater said that the standard setting is right i checked the thermostat on the hot water heater it was way below the standard setting on the thermostat than the person that installed the hot water heater thought he was professional he said himself that he has four to five years experience also he let a seventeen year old boy did all the sawdering on the galvinize pipe than the blow torch that the seventeen year old boy did all the sawdering blew up three times the two survives was a thirty year old and a seventeen year old boy inexperience where un pro fession al i was disgusted the whole time now i have luke warm showers than ten minutes later is freezing cold the rest of the shower unprofessional i am a customer their customer services the customer always right and the customer service should listen and obey the customers to the customers likings read more

Black Plumbing - Plumbing Near Me - San Angelo, Texas

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We have used them multiple times and been very understanding with the techs showing up late and never having the correct tools or equipment but this last time was ridiculous. Showed up an hour late the first day and we were given an extremely high quote but told that it was just incase he ran into problems on the install. The day of the install, the tech showed up 45mins late and said he had brought the wrong size replacement part and didn't bring the tools he needed for the install? Wth? He was at the house the day before? How did he not know what tools and what size parts to bring? So....he waited around for another tech to bring what he needed. He constantly asked if we had tools or things he forgot, was going out to his truck and meandering around looking for tools the entire time. Walking around taking personal calls the whole time and when the job was finally finished, we asked why there was no caulking added and were told that they don't do that anymore and he didn't have any? What plumber doesn't have caulk? So he left for an hour to go get some? Ridiculous. The sad part is, the techs are always so nice and when they finally get around to working, they do a great job. It's just obvious that this company prioritizes price gouging and making sure their techs are never prepared over customer retention. We will never use this company again. read more

Had a plumbing issue on Friday afternoon called to schedule an appoiny4and tod them it wasn't an emergency but was urgent. Everything was fixed, up, and running by 9 am. They made everything super easy! read more

Great customer service. Professional, efficient, and do a great job. I had a busted shower control cartridge that was causing water to leak from my faucet, and took the water pressure from my sink. The first time they visited, they needed to come back after the city cut the water off, but didn't charge for the time. When they came back (a different guy) they got right to work, quoted me off the bat, did more than I thought they would need to, comped me a shower head install, and we're STILL under the quoted amount. Very happy with the service and I would call them again in a heart beat. read more

Called on weekend for emergency main line block in Feb and on the third day after had another main line block. I was told there is no warranty on blockage and had to pay again. After receiving my bill noticed they had charged tax on labor, (which is against the law) notified them and only received the labor tax back. I recommended that if you used Black's Plumbing in the past 25 years , Contact them and tell them you want your Labor tax back !!! Two days after second call I called 3D Plumbing and every thing has been perfect! 3D do guarantee 30 days on blockage. read more

Great customer service! Very efficient & knowledgeable. I had a clogged drain that was causing water to back up & flood my bathroom. They figured out the problem & fixed it quickly. I would recommend them to anyone with plumbing issues! read more

we have been using Black's for our Plumbing needs for about 4 months, we have used several other plumbers in the past, and even though they started out well they quickly all turned, not returning calls, rescheduling scheduled appointments( not for a n hour or so but til the next day or two. In our industry that is not acceptable. Black's on the other hand has always been there on time, or early, Even when the job got more complicated than expected they came through fast, and fixed the problem. Only if more plumbers would have their level of professionalism read more

We had Black Plumbing out on a Thursday to clean out dryer vent and change our water system filters. They cleaned out the vent by taking off our plastic vent cap on our roof. The young man came down and said our cap was broken, and we eventually would have to have a roofer replace it. Sunday morning we found the vent cap in our yard and it showed marks that the man broke it when he pried it up to clean the vent. It had been on the roof for seven years before he pried it up. We called on Sunday to have someone put the cap back on and the answering service said someone would call but they never did, though we told her rain was forecast for later, and we didn't want the rain going down the vent. My wife and I are old, but we finally got a ladder and was able to cover the hole in the rain. Blacks did a good job of cleaning the vent and changing the filters, but they were expensive and should have replaced the cap then, or at least been willing to call us back on Sunday. We don't mind paying more for good service, but expect expect return calls and repairing mistakes. We won't use Blacks again. read more

I had them come out a week in advance to fix a toilet that was not flushing right, they got the toothbrush out after half an hour of being here, but it was 210.00 fo you thinj that is fair or affordable service? read more

In my opinion they provide poor customer service and they do not follow through as they promise and then want to charge more then they originally agreed. read more

I used to call Black Plumbing all the time and I was building from scratch so plumbing was a frequent need. Then I called another company for HVAC. They also did plumbing - seemed logical and convenient to be able to get service with a single phone number - big mistake. Back to Black Plumbing. Personable and efficient, they have never disappointed me and always accomplished tasks moving from one to the next to the next with a can do attitude and professional approach. Thanks Troy and Eric and Clayton. read more

Very expensive. $40 more per hour than other plumbers. I had said I needed a faucet changed and when he showed he said he needed the brand and then had to go get parts. He took an HOUR to get them and charged me an hour of labor when I live less than 5 mins from multiple hardware stores! read more

This is probably the best experience that I've had with a home repair, ever! They're professional, quick, friendly and fair. They educated us on a minor repair, so we don't have to call them for something so simple again. They were running a little late but still offered to shuffle the schedule for us to make it on time, but I declined because we weren't terribly busy. These guys are our 'go to crew' for plumbing issues in the future. read more