My no-shave hair transplant journey began with Kim as she worked diligently, professionally, and…read morepolitely to coordinate the game plan and details of the procedure. I even had a hiccup in my own planning where I made a significant mistake, and she worked as a caring and selfless teammate to resolve my error for me in coordination with Ken, the Medical Director. She is really fantastic and very kind. My flight was delayed, so I was about an hour behind schedule, but Ken was very understanding, extra accommodating, and went to work with me right away. He is a fabulous educator and made sure that I understood my options as well as the underlying science and history of the various types of hair transplants available.
Ken is extremely knowledgeable having completed several decades of transplant procedures, however, he is also personable, compassionate, and easy to talk to when co-strategizing your treatment. The provider who directed the procedure was very helpful, instructional, and affable. He also had some very interesting historical and personal stories to share about his early life on the US Upper East Coast. It was truly pleasurable and relaxing to chat with him. The 3 Lovely Latina Ladies are also extremely intelligent, competent, comical, friendly, supportive, artistically detailed, humble, and stunningly beautiful! The post-op instructions and care plan were well articulated by Ken in an easy-to-understand approach. They sent me home with my medications and all the care instructions in writing, which is great for me, and obviously, I didn't have to go to a pharmacy which is priceless for anyone who has just undergone any procedure. A wholehearted thank you to everyone and appreciation for making my hair transplant experience enjoyable, interesting, personal, and memorable. I look forward to sending you all my progress pictures over the coming year. I think that many people don't understand that it takes anywhere from 6-18 months to begin seeing your permanent results. Patience is key.