Had a motorcycle tire issue Labor Day weekend at the end of the day Saturday. John went and picked…read moreup the tire for us and then stayed late on the holiday weekend to fix. It ended up being the spokes. We are able to get back on the road Sunday and not have to be stuck for two days.

Just finished getting a tire change and dyno run. Very pleased with the service, Jon went the extra…read moremile to ensure my bike was safe for the road. Thanks!

It's Rally week, so of course this place is packed. They have vehicle only parking and a path for…read morebikes to follow with parking attendants to assist with parking in the huge dealer lot. The vendor selection is large and most of the time you can get a good deal. I enjoyed seeing all the different vendors and purchasing some upgrades for my bike which were installed within 2 hours. Although we didn't plan on purchasing a new bike, my sister in law walked out the proud new owner of a Rocker C. The buying experience is a well oiled machine - she was in and out within 45 minutes. I've never purchased a bike or car that took less than 4 hours of endless haggling and massive amounts of paperwork. She told the sales guy what she was willing to pay and within 5 mins he came back and said he manager said it's a deal. Now that's a buying experience that all dealerships need to take note of. We are willing to drive 700 miles from home (KC) to purchase another bike based on her stellar experience.

Been a Harley owner many years and experienced several dealerships with the same issue but none as…read morebad as BHHD. The sense of arrogance and looking at customers like they shouldn't have to talk to you. Recently went in with intention of buying a bike, ready that day, and the same douchebag looking dude that is always in there makes direct eye contact with me and doesn't acknowledge me at all. I went to sturgis Indian and got the same Ultra Limited at a better price with lower miles the same day and had an incredible dealership experience. I will never set foot in this over hyped/overpriced dealership again nor will I recommend it to anyone looking to buy.

Five stars! We had a great experience with this mobile mechanic. Our mechanic was professional,…read moreknowledgeable, and got the job done right at our location. I highly recommend this mobile mechanic to anyone in the Black Hills area who needs dependable auto service at a great price!

5 star service all day. Promptly came to our house for a repair on my truck that wound up being…read moreway more difficult than it should've been. Not at all his fault, was due to age and rust. Only bad thing I would suggest is getting a larger vehicle for more tools so no extra tool trips. Excellent job overall! Highly recommend.

These guys are honest, efficient, and super friendly along with being extremely competent and…read moreknowledgeable. Go to repair shop for my cars and trucks and recommend to all my friends.

The price, quality of work, and customer service are all better than the dealership. I highly…read morerecommend them.

2021 Indian Challenger -Worst buying experience yet. Was told the bike was fully operational,…read morearrived with worn out clutch. They agreed to pay for the repairs here in WA but only replaced partial parts leaving worn out basket, bearings, & pressure plate which made the motorcycle worse. Sturgis abandoned me and stuck me with the remaining bill and the motorcycle remains at the local shop with more issues. I bought this Indian 4/8/26 , received it 5/29/26 arriving with clutch slipping. Their sales rep strung me along with lame remedies to fix the issue until 6/2/26 they agreed to repair it at a "certified" indian dealer that is about an hour away , across 2 cities and 1 ferry ride. Back and forth to this shop and Sturgis refused to fix all of the worn clutch components which caused the bike to walk in gear. 7/10/26 The Indian returns to the shop when an opening was available, blocked out my time, several uber rides, ferry costs, lost time and bike remained there until 8/11/26. When I picked it up only rode for a partial day then it broke down, left me stranded and lost all clutch tension from shotty repair work, had to tow it back to the shop on 8/19/26. Sturgis refused to be involved stuck me with the bill and now I have hundreds of pounds of stress, costs, repair bills and every warm summer day entirely burnt during this ordeal. Avoid this dealership, terrible customer service just turn and burn - you have been warned!

During the motorcycle Rally a hat rack was placed in front of the restroom door so public could not…read moreuse it. After a long ride I was hoping to use the restroom that used to be there the previous years we went and spent a lot of money but instead I had to use a porter potty outside and almost threw up on myself. My husband was looking at a new motorcycle as our Indian is a '17 and he always wants bigger and newer and nobody spoke with us . The MANY workers were standing around taking pictures of one another. I did appreciate the water sitting outside. The impression I got was I should take my water and move along.

Headed across the country on a time crunch for a new job. Chad got us in last minute of the day as…read morehe was closing up shop to weld our exhaust back up that let go from the muffler. Best experience you could ask for from anyone. Thank you again !

Awesome service! I went to have an exhaust rattle looked at and they had me diagnosed and repaired…read morein 45 minutes! The price was good and they were really respectful! I highly recommend this place!

First off, this is not a review off their online service (as the initial two reviews seem to be)…read morebut a review of the store and its offerings. I own a Harley Road Glide Special and keep my bike mostly Harley, but every now and again I buy a small item (most recently highway pegs) that I outfit on my bike. Next up is a new seat, which I'm fairly sold on a Mustang. This store is great to browse and get ideas, as well as replace parts if you were in need of getting back on the road. Lots of items to look at from riding gear and accessories, to all things bike related for street, touring, and custom cycles. Clean store with service minded, knowledgeable staff. Give the store a visit if you're in the area.... I'm walking away with a couple of gear items and lots of ideas!!

Their website says they will mount and balance tires at the store…read more I called in today, the employee who answered sounded inconvenienced by my call. I asked if they could mount a tire for me and his answer was "I have no way of doing that.". Nice..

Quoted me a price then after services charged me an additional 160 dollars stating that the never…read morequoted any price and if i wanted my car back i had to pay their new inflated price, please dont give these thieves any business or money.

I was recently in a snow related accident and had the tow company bring my car to them on advice of…read morea local. We weren't sure what all was broken and concerned about cost. We were never called with an estimate nor okayed the cost BEFORE they did work on my car. When we did call for updates they gave us estimates 2x saying the work would be $1600ish. When we got there to pick it up it's almost 1900! Their "credit" solution is a joke and they did NOT care that it put us in a hardship.