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    Black Hills UTV Performance

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Black Hills UTV Performance

    Motorsport vehicle repairs

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    Rice's Rapid Motorsports - please avoid this dealership at all cost. You will regret it. they have screwed me. I lost a bike. They lied severely and would not help me.

    Rice's Rapid Motorsports

    (49 reviews)

    Rice's Rapid Motorsports (Rapid City, SD) - 1/5 Stars I've…read morehad nothing but the worst service at Rice's Rapid Motorsports in Rapid City. For starters, I bought my 2026 Suzuki GSX-8R there, and I've had nothing but issues with it. My speedometer is 9 mph off, which is outside of Suzuki's guidelines, yet the mechanics at Rapid claimed it's only 3 mph off when they checked it with a GPS. I've had law enforcement verify my speed, and it's 100% 9 mph off. They told me it's within Suzuki's guidelines and there's nothing they can do. Later, I noticed an exhaust leak sound. Upon inspecting my exhaust, I found a factory defect with the muffler where an extra bung hole wasn't welded properly. The mechanics at the Rapid City store told me it's normal because it's a "drain hole" on top of the muffler. This is a direct quote from their service shop. FYI, there is no drain hole, and if there was, it definitely wouldn't be on a welded bung hole on top of the muffler. That was strike two. A couple of weeks later, I noticed paint chipping off my rear disc, which isn't normal. I stopped back at the Rapid City store, and a mechanic came outside to look at my bike, only to tell me it's brake dust and not paint chipping. After doing my own research and talking to two other shops, it's clear this is a defect on the bike. I'm absolutely disgusted with how the Rapid City Rice's Motorsports location is run. The mechanics don't seem to have a clue what they're doing and are giving out bad info that could be a liability. My money will no longer be spent there. For the Rapid City location: You need serious work. Not only is your customer service absolute trash, but you have untrained, un-knowledgeable people working on customers' equipment. That's a huge liability, and it's only a matter of time until a lawsuit comes your way. Your sales reps suck and have no knowledge of the products; I've had salesmen leave in the middle of a deal to go work with someone who just walked in the door. It's all about money in Rapid. I have nothing good to say about this location except if you want to go somewhere where they really don't care or know much of anything, check out Rice's Rapid Motorsports.

    Deceptive business practices - Promoting a 2026 Kayo Storm 70 for Sale - Spoke with Mark the…read moresalesman, said he had a 2026 ready for pick up, did the paperwork, load the machine, get home and it is a 2025. Called and spoke with Cody the sales manager (maybe Corey) Said there is nothing they can do despite there being a $400 value difference between the 2025 and 2026 and basically sorry about your luck. Absolutely sad way to treat customers - We will go elsewhere for out next machines.

    Black Hills UTV Performance - motorepairs - Updated May 2026

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