Dirty vehicle. What can you say? You get what you pay for.......,......... The driver showed up looking like a slob

College Station, TX This was the worst limo experience of my life. They were late. (1 hour and 10 min) They never answered the phone. This Range Rover limousine was the biggest piece of junk i have ever seen. No DOT number. No CDL driver. No inspection sticker. No door handle. The window was cracked. Paint was chipped all over both sides of the limo. The entire window trim was cracked and discolored. 1 of the 2 doors didn't open. Wasp nest inside the door jamb. I paid full price for this limo for my daughter's prom and she called and asked if the driver could drop them off as far from the venue as possible. Horrified!....and of course nobody is answering the phones. **Additional information** Damn limo broke down while the kids were taking pictures. Never made it to their dinner plans much less the prom. None of the kids wanted to get back in and had to get dropped off at their vehicles. 18 teenagers were stranded on Prom night. What a miserable prom experience because of Black Diamond. They know we are upset and will not answer or call us back. 9 pm and kids were left without a limo on prom night. Worst company i have ever done business with...not just worst car company....worst company. Horrible!! Thomas called after 5 days and "refunded" my money just to cancel that days later. No call, no refund! Claims Bryan high and Texas A&M graduate. What a horrible example of both. read more

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We rented the 20 passenger Hummer on 8/10/19 for my daughter's quinceanera. The air conditioner was not working and the driver said it would start to cool after driving around for 20 minutes. The temperature was over 100 degrees that day!! We live in Bryan/College Station. Everything is within 20 minutes. Also the radio didn't even work. We called several days in a row and no one has called us back. For a minimum 3 hour rental for $660, I would expect better service. I would not recommend them to anyone. read more

Charged us full price for a half broken limo. The limo had no a/c and no radio (neither of which were told to us until after we got in). Have tried to contact management to resolve the issue but they have not returned our calls or answered any. Not a reputable business and would highly recommend going somewhere els read more

The worst experience in my life... This event was supposed to be special for my daughter and her friends(15th birthday party).. Well what a disaster that we experienced. August 15, 2020, is a day to remember from incorect pick up time, to late and never showing up, to no refund.. Thomas and his staff are scammers, liars, and unprofessional. I paid for the limo service a week prior to my daughters party, Thomas or his staff never sent an update on his vehicle (300 Chrysler limo) being out of service.. the day of the event is when I was informed there was a new limo in place and the it wasn't working properly. Well, apparently that wasn't all that wasn't working properly unless that was just the lie that they wanted me to believe. The replacement limo(Hummer) was also not in service.. and receieved that update after contacting the limo driver that lied about his location an hour later after the pick up time... I went back to the place that I paid a vist to earlier that day and spoke with not what you would refer to a manager but someone thats a compulsive liar and a fraud.. He stated that he would refund me the money the way I paid and Im yet to recieve a refund.. Which it's been almost a week, it doesnt take 2-3 business days to receive a refund thru Cash App.. Yes they got over on me and so in that case I will post you on social media to make sure no one, I mean absolutely no one lets this company provide them service... read more

Worst company ever. Thomas Vandiver is an A&M student who does not have Aggie integrity. Stiffed my daughter on her wedding night with no phone calls or notification whatsoever, even after we confirmed the limo on the day of the wedding with Tibet, his assistant. Had a limo from Houston show up an hour after everyone was gone when we were cleaning up the venue. What a joke of a company. Day 6, still no return phone call or refund. Better pick someone else. read more

We had eleven friends traveling to IAH to start a 10 day trip overseas. From start to finish our experience was nothing but disappointing. The bus was late and had no room for luggage so we had 11 people and luggage crammed into space for 18 people. We loaded and unloaded our own bags. The air conditioning stopped working almost immediately. It rained on the way to the airport and the ceiling leaked onto the seats. The driver took a "shortcut" that extended the time to the airport by at least 45 minutes. When we got to the airport he circled around 3 times before finally getting us to the terminal. This all occurred on the way to the airport. On the way back from Houston the driver was again late, stopping at departures instead of arrivals. We loaded and unloaded our own bags. The driver once again went the wrong way taking us toward downtown Houston, adding at least 45 minutes to our drive. The ceiling leaked from the air conditioning this time which again did not cool the cabin. For all of this we paid $60 each. Never again! read more