First, I am only commenting on the stylist that did my hair as I didn't have any other work done…read more I met my stylist, Liz, over the phone when I called to find out if their salon was involved with Locks for Love. She explained that yes they were and that along with that, they would cut my hair for free! I was very happy to hear that I could donate my hair and cut down my cost in the process. We chatted about what styles I had in mind and I booked my appointment with her as we seemed to hit it off!
My hair was quite long and she cut off a good 14 inches for locks of love. She was personable, and a lot of fun to talk to while she cut my hair. She did an amazing job!!! Before I left, I wasn't sure what it was but the owner made me feel odd, when I asked about the discount for locks of love. She gave me it don't get me wrong but, it just felt like she didn't believe me that I actually was going to send in my hair for locks of love. Anyways, when I left I felt very satisfied with who my hair came out and was thrilled about new look.
I went back in a month to get my hair colored. It took me a month to decide on a color and I finally decided on a very emo type hair color. It actually was 3 separate colors and I loved all of them. I texted my stylist Liz who gave me her number with the picture of the hair color I wanted. She responded saying how great it would look on me and that it was definitely something she was able to do. Excited I looked forward to getting my hair colored with he.r So, today was the day. ::Sighs::
I went in with a picture on my cell phone. It was very distinct and easy to see. She suggested instead of the black undertone of my hair, that I try for a dark brown instead, so as not to get too dark. I agreed, as long as it was somewhat close to what I had in mind I didn't seem to think it'd matter. I also mentioned I wanted a gloss which she happily agreed to do. She started foiling my hair with blond first and then red and finally black.
She was SO awesome I can't stress that enough, however her boss was hovering around her and scolded her in front of me for taking too long putting the colors in my hair. I found it to be extremely Unprofessional of her, as the owner of the place. She made her employee feel awkward and it was evident that she was upset. And honestly I can't say I blame her. I quietly asked Liz if she had another client after me, but she said she did not, which only made me question the lack of professionalism from the owner even more.
A few more scoldings took place RIGHT in front of me from the owner!!!! The 2nd was for using TOO much glossing, and the 3rd for using too much red!!! Okay, so she rinses it out, and starts to blow dry it..... and as she's doing this she didn't have me face the mirror deliberately as she wanted it to be a surprise. :) :) (she asked me if this was okay first of course, and it was)
When she was done, she turned my chair to face me to see myself and.... it was great! My hair looked awesome and shiny and it was soooo beautiful!! But, ...... ::sighs:: it wasn't like my picture. And, because her boss made me feel SO bad for her by all her scolding, I didn't have the heart to tell her I wasn't truly happy.
She is an amazing stylist and had she been ALLOWED to style my hair her own way, I think she would have done fabulous! But,, there was hardly enough blond in the front, and I could barely see any red.. it was scarcely put in.... maybe a single streak in front if that. The brown looked just like my own hair color, except maybe a shade darker I guess?? I dunno... I gave her a nice tip, ... again mostly out of feeling bad for her. I hate it when Employers abuse their superiority like that. It's just wrong.
Cost: I made sure to get a price before she did any work. it was a total of $110 dollars worth of coloring/glossing, But,.... I'm not sure it was worth it, ONLY because of the rudeness of the owner. Sorry but, if you want repeat customers, act like a professional!!
SO.... I rated this as best I could 3 stars actually more like 5 for my sweet stylist Liz, as she's wicked awesome!! And if I could have rated the owner it would have been 0. She was just... completely rude and unprofessional and made me the customer question whether I want to return back again. Honestly, I just don't know, doubtful.
