I've left multiple messages for the last month and even filled out their form to set up an…read moreappointment. NO RESPONSE!!!! This guy may be good but does not have help in handling customers. I can't wait any longer and am going with someone else!

Bad communication and poor customer service. they told me they would come out and spray at 9 in the…read moremorning and left me waiting around after I moved all my furniture away from the walls and didn't return my calls or text all day until 5 at night to let me know Zack messed up on the schedule and couldn't get me in for a spray. he offered a free spray for the next day but i was letting him know I wasn't happy and frustrated with the lack of communication. after explaining he doesn't have his phone on him for 9 hours so no one can get a hold of him not even employees. i called bs on it and he didnt like it because I don't like being lied to and he told me at a drop of a hat he's done with min and my parents business. dropped 2 customers just because of lack of communication on his part. Very cheap price but you get what you pay for.

I am proud to recommend Jeffrey Arnell, Owner of Columbia Pest Control. Jeffrey operates his…read morebusiness with the highest level of integrity, honesty, and professionalism. He is trustworthy, kind, and genuinely cares about the people he serves. One thing that stands out is that Columbia Pest Control does not charge unnecessary fees and always provides straightforward, honest service. Jeffrey takes pride in maintaining a clean work environment, uses products that are safe around people and pets when applied as directed, and stands firmly behind both his company and the work they perform. As a local small business owner, Jeffrey has built a reputation for reliability, exceptional customer service, and doing what is right. If you are looking for a pest control company you can trust, I highly recommend Columbia Pest Control and Jeffrey Arnell.

The service was not good, I do not know what they actually did after the pest control but it makes…read moremy house worse with more pests in and out the house. I would not recommend and they do not want to offer any help after I showed them that it happened within 30 days after their treatment. I don't recommend them for your service.

Said they would stop by the house in the morning. Then called and said that they had an emergency…read morein Park City, UT and would be later in the day. Kept stating he was on his way. Then at 7:30 pm get a text message that he would pass on the job after driving by the house. DO NOT CALL OR CONTACT THIS PERSON A WASTE OF TIME!

I DO NOT recommend this business. For $149, they confirmed I had bats. I knew I had bats; I could…read moresee the bats! I paid for what I already knew. I was provided no service by this business. On the phone, the technician said he would send some information to me. I asked him twice! What he sent was an invoice for $149 and a bid for $1200-$2400. We took care of the bats; us & Amazon, which has AWESOME customer service, unlike Allstate Animal Control. Negative stars.

We called our pest control because of possible mice in the attic. They assured us that was the…read moreproblem. Days later, we came home in the evening to find bats in our home. We called Melanie and she was there in the morning ready to take care of the problem. She has an amazing way of making you feel reassured knowing that the problem will be taken care of. She was there whenever we needed her to help...always positive and ready to deal with the next steps. Our bat problem has been taken care of with concern for the bats and especially for us. She is truly a professional in her field. Thanks, Melanie!!

We called about a bat that flew into our business, but Bruce tried to overcharge us an absurd…read moreamount and demanded payment before even coming out. After doing some quick research, we found another service for a fair price. When we told him we didn't want his service, he kept messaging us and went on a guilt-trip rant. Completely unprofessional and unpleasant to deal with.

Great service! Showed up when he said he would. Caught the raccoon and transported him to a safe…read morerelease sight. Also cleaned up raccoon's mess! I highly recommend him!

Ecoline was amazing! This is my first time having to deal with ants so I wasn't exactly sure who to…read morego to. Ecoline maxe the entire process as easy as possible. Jameson was very professional and did a great job. I greatly appreciate how they were able to it me into for an appointment to get out ASAP to help resolve my issue. Phil was very quick to respond and very helpful in this process.

Hire Phil! I…read morereached out (via Yelp) to many companies for the box elder bug mass invasion of our home. Phil responded within 30 minutes of my request. He was able to give me a quote over text and could come out the next day!!! All of the other companies that bothered to reply couldn't come out for a week or more, and they gave a "starting" bid. Phil kept in constant communication with me. He let me know when he was on his way and when he would be arriving. He even arrived a little earlier than the window given. He walked the perimeter of the house, looked at all of my concerns, explained that what I thought were box elder were actually another beetle (no red x on their back). I knew of one area where wasps were getting in under the patio ceiling, and soffit around the house. Phil not only hit the entire perimeter of the house, yard, trees, and area where I knew the wasps to be, but he hit the entire soffit everywhere there was space to spray. He offered to come inside the house and spray all of window frames, but I didn't think it necessary. Needless to say, we had bug graveyards surrounding the house within a day. I did notice a few stragglers after about 5 days and when I asked him about it, he said he'd be out to do a second treatment. Full disclosure we have a lot of trees, of which some are growing over the house touching the roof above the window I noticed a few (like three instead of thirty) bugs hanging around. He offered to come inside and this time I said yes. He wore protective slippers over his shoes and hit every window in and door upstairs and down. I am SUPER pleased with not only his work, but his professionalism and personality. I HIGHLY recommend Ecoline Pest Control.

Thank you Tanner. I contacted the company regarding an urgent matter. Tanner promptly returned my…read morecall. I informed him of the issue I was experiencing. He efficiently scheduled me for the next day at 8am. Tanner arrived and promptly commenced work. I was very pleased with his work. He is very professional and provided valuable advice. I will be requiring their services every three months. Hopefully, this will resolve the rodent issue.

I used the Yelp project feature for the first time to find a company to exterminate black widows in…read moremy crawlspace, and several businesses responded quickly - but I chose Safe ChemPest because they had professional and clear responses, and exhibited they actually read my project details (a different pest company called me 3x in 15 minutes, plus texts! Another company clearly didn't read my info). They stated the price for one-time service up front and were easy to schedule, all through text which is appreciated. The technician arrived promptly at the scheduled time, explained what he was going to do, listened as I pointed out a pet area to avoid, finished quickly, and didn't try to sell anything extra - I paid exactly what they quoted. So far the treatment seems to be effective. Would use again!

I called them after I found a snake in my house, he was very helpful and talked me through how to…read moreexpose of it over the phone. He even had me send a photo of the snake so he could make sure it wasn't poisonous or dangerous before handling it.

From the owner: We are professional trappers who stop or control problem wild animals, birds, and snakes that enter…read moreuninvited into manmade structures, homes, businesses, or properties.