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    Black & Blue Transportation

    5.0 (1 review)
    Open Open 24 hours

    Services - Black & Blue Transportation

    Town car service

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    4 years ago

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    ABC Cab

    ABC Cab

    1.3(9 reviews)
    8.2 km

    Unbelievable RIPOFF…read more i am at the ER at 5 am. No ride. Am told they are the only company that will come. The dispatcher does not give me a price, I have to ask how long a wait it will be. He hangs up. The cab comes, says "did the dispatcher give you the price?" I said no. He tells me $33. Dollars. It is 3 miles away. He calls dispatcher who says "she hung up before I could give her the price." Which is a total lie. Then the driver says they don't take credit cards or have change. He tries to deposit me back into the hospital (I am already in the car and buckled up. Broken and bloody toe. I've been there 8 hours. I ask him to talk w security, who can't help. I say I have change at home. After several minutes he agrees reluctantly to take me. I ask his name, he hesitates, then he gives his name as "Mr. Jones". A large black male, in his 30's? Polite. He claims he is paid by the hour and has no control over prices. There is no meter, or if there is he does not use one. The paramedics who took me to the ER said "no problem, hospital will help you get a ride." Ha.

    I don't like to leave negative reviews--but I feel the need to warn folks against using this cab…read morecompany. ABC cab is always late, dispatchers are rude/cavalier about your reservation, and 2/3 of the time they have entered my address incorrectly and the driver says "Oh. I can't GPS this. Are you able to guide us to your address?" There was one time they were almost 30 minutes late and instead of calling me to give me a heads up, I had to call them to verify they still had my reservation on file. This was a reservation made two days in advance. Their response was: "We'll call you when we get there." Avoid them if at all possible. I recommend Amazing Blue.

    Uber - Back seat of an Uber.  What is all that?

    Uber

    2.3(82 reviews)
    20.6 kmDowntown Detroit

    Charged cancellation fee, driver instructed us to cancel, then told us to rebook and if paired with…read moresomeone to cancel so he could pick us back up. Then asked us to pay in cash. Support is terrible; no live agents. Even when you ask for one, it just loads forever. then they dont talk to you and send it to a different department to email you in a few days. Loss due to incompetence of drive 49.48 due to telling us to cancel 2x. Will never use Uber again. Driver smelled so bad it gave me a headache. User's recommendation: Just no, pay $80 for parking or use casino free parking.

    Uber driver was a no-show for a short trip to DTW (there is no option for Uber DTW, so I chose this…read moreone). I booked a pickup for my wife and I at a local hotel to get transported to the Delta Departure Terminal for 4:45 AM on February 24. The driver was assigned, but I was never contacted me. After waiting 15 minutes, I cancelled the booking, and re-booked it. This was for premium services. I was assigned the SAME driver who did not respond to the advanced reservation, but this time I could call her. I asked where she was and was she in fact going to honor the pickup. She got more than a little defensive. We had several bags and the driver was little help getting them into the large SUV. The driver broke a nail and complained in the process. She eventually arrived, and we got to the airport 45minutes later than the original booking. I am not impressed. On the list of reasons/problems, the driver being a no-show does not appear. Wonder why?

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