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Black & Blue Transportation

5.0 (1 review)
Open • Open 24 hours

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5 years ago

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Ask the Community - Black & Blue Transportation

Uber - Back seat of an Uber.  What is all that?

Uber

2.2(85 reviews)
20.6 km•Downtown Detroit

No issue with the driver. Car immaculate. Took us exactly where we needed to be…read more BIG ISSUE getting slapped with a $1.50 wait time penalty. The address I put in Uber was correct. (Screen shots). Driver was 0.25 away from me on the other side of 16 Mile Road. It took me 5 mins to figure out where he was and get him to my place. The driver blamed the Uber GPS. I would be fine with him being a tiny bit late. I WOULD have given 5 stars because the drive was great. Uber cut it's throat with this BS charge. I wasn't hammered at the bar and lost track of time. I stood 5 mins before the pick up time outside my home. I wanted this to be hassle free. Obviously it's not. I will use the business address next door to me next time, and walk over there. I don't own a car, and was hoping this would be less aggravation that the bus or cab. Slightly better. ETA: Uber in under 4 hours adjusted my bill, and took off the time penalty. Back to 5 stars.

0 stars prompt. The Uber Driver refused to pick my family up from the emergency department at the…read morehospital. Uber charged me too much money for the trip, and the trip was cancelled with less money going back to account. I gave the drive the correct address, but he didn't want to drive his behind to pick my family up from the back where emergency is located. Therefore, he pocketed and told me to canceled. It wasn't a waste of his time, is why I'm writing this review for all to see. From my understanding the only way an uber driver keeps fee cancellation charges is only if their time is wasted. This particular drive was just an asshole. FYI!!! Improvements definitely need to be addressed Uber drivers please pick up riders especially if they're trying to get home from the hospital/emergency. Thank you!

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Black & Blue Transportation - taxis - Updated October 2026

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