I've been going to Your Eyes since I was six years old. Well over twenty-five years at this point…read more Donat and Craig are very friendly, knowledgeable, and helpful. Several times he has recommended a discontinued frame to save me money on the cost of my glasses. When I ended up not like my new pair of glasses, Donat was able to get me a different pair at no additional cost.

Great eye glass people. Always willing to make sure customer is extremely satisfied. They don't…read morepressure in any way and just explain the possibilities. Great optometrist who does a thorough exam. All varieties of frames.

The doctor and the staff are wonderful. However, I got my eye lenses and my frames from there and…read moreso far every three months, the frames have cracked in the same exact spot. This is now this is the fourth pair of frames that I have gotten. It has to be the same frame because of the lenses. As I said this is the fourth time it broke. I contacted them and the woman in charge didn't call me back until I had to leave somewhat of a nasty message. Immediately I got a text message stating that they were sorry they don't have them. They have to contact the manufacturer and I would have to pay an $85 fee. I absolutely refuse to pay the fee and now it's two weeks. They said someone will get back to me from corporate and nothing. I would certainly go back to the doctor. I would never ever buy another pair of glasses from them. I would take my prescription and go elsewhere.

Wonderful eye doctor! Very thorough and professional and really nice staff. They fit me in the day…read moreafter I called since I had a concern. So happy to have found them!

Back again for an other pair of eyeglasses!…read more This time for a pair of matching sunglasses to the recent pair I just bought Easy parking, and I walked in and was greeted warmly by the same young lady that assisted me with the eyeglasses about a month prior What was really cool was that she recognized me from the prior visit I relayed to her that I needed the exact same glasses only this time in sunglasses With a little information I provided, this young lady took care of the order within minutes. So here's what I like about Warby Parker The staff really knows the product The product is reasonably priced The reasonably priced product has many choices, for men, women, and children With the easy parking, this place is a winner if you need prescription glasses Thanks again Warby Parker for taking such good care of me

"I can see clearly now the rain is gone I can see all…read moreobstacles in my way" (Johnny Nash) We've become big fans of Warby Parker, and they've been our eyeglass vendor for a few years. We order in person and pick up the new glasses after a 25-mile drive to their West Hartford, CT store at the West Farms Mall. Ordering and fitting on-line are risks we aren't ready to take, but many people do this. But now we can visit Warby Parker by driving less than 5 miles to their newest location in the Shops at Farmington Valley in Canton, CT, where they took over space previously occupied by Coldwater Creek and a Yankee Candle pop-up store. The procedure was the same as it was in Manchester. You first meet with a salesperson to choose your frames, find (or set up) your account and order, confirm insurance, and review your prescription. Then an optician meets with you, makes sure the frame, lenses, and your prescription are all compatible with your face, etc. Then you finalize things with the salesperson, place the order, and await the arrival of your glasses. The young lady who helped us was new, and she did a nice job with a little help on some questions. Another young lady I spoke to was temporarily on loan from a WB Massachusetts location. The frame selection is amazing and range from simple conservative styles to bolder frames with color, shiny designs and more. Our glasses cost just $50 with insurance, and we were happy with the selection and service.

I have been seeing Dr. Caliolo for about 20 years. She is one of the few doctors I have seen over…read morethe years who actually cares about her patients. The office staff always greets me and is very pleasant. Eyes are very important to me and I have complete confidence in this doctor and the doctors she has referred me and my family over the years. My husband has a serious condition and was referred to an excellent specialist. My elderly mom also has a serious eye condition and was referred to excellent specialists. Sue has been helping me choose frames that are both attractive and comfortable. She accurately measures and fits the glasses. I love this office. I can't understand the negative reviews. Sometimes you get the attitude you give. No one has ever been rude to me. Only time I was referred to another doctor was when my family or I needed care this office could not provide.

The office staff are very rude. They call and cancel your appointment noting that it is a medical…read morevisit, really? What do you go to the eye doctor for? Don't they read the chart? Then when they send a bill and you have proof that the balance is not correct, they get "not happy" and a few days later cancel your appointment and say they will refer you to another doctor?? Why?!!!

I just had the most thorough eye exam I've ever had. Dr. Strom is great!…read moreJaime is so friendly and professional. Both answered all my questions and concerns. It's such a pleasure to have this close to home. I highly recommend them.

My wife was looking for frameless glasses. Our optician stopped carrying them. Large selection to…read morechoose from. Onsite lab. Perfect

Great doctor but the eye glasses are a bit over priced the staff was great but the price made me…read morewalk away

I will never go here again. I waited nearly 4 months to see the female eye doctor (Aucello). When I…read morearrived the receptionist was very pushy and said she is backed up and asked me if I wanted to see the new eye doctor they just hired. It was the kind of request where if I said no I would look like jerk so I said sure. I wish I just waited and not cared because I heard the female eye doctor is the best. This man was not personable at all. I had multiple questions and he treated me like an incompetent woman. I knew after my visit with him I would never go to him again. The woman helping me with my glasses was nice but their selection was horrible and expensive. The worst was when I picked up my glasses! They didn't even provide any eye glass cleaner because they ran out... you seriously have none at an EYE doctor?? Now with billing. I went in November and just now in April am getting a bill. My insurance covers an annual eye exam 100% so I'm unsure why they are charging me nearly $200. I called to inquire and the male receptionist said he had no clue what was going on and he was going to talk to billing and get back to me that day when he returns from break. I heard nothing for 3 days. I just called back today and the female receptionist said there was no note on my file about my previous inquiry. She verified my insurance info and it matched so I have no clue why they are still billing me when my insurance covers 100%. She said they will contact me once they talked to billing. So I'm assuming I will not hear back and I'll still have an outstanding bill from this horrible place. Once my billing situation gets straightened out I will NEVER go here again. Sorry Aucello- maybe if I actually got to visit with you I would have a different opinion but this billing situation just takes me over the edge. Do not come here!!!

Omg this place is a hidden gem. Staff was so helpful, quick and efficient. There frame are to die…read morefor. I have husky d and when I tell you the selection is everything! I mean EVERYTHING!! They also have different frames to choose from in storage and willing to show you different colors of The frames you choose. They are awesome.

Harvey and Lewis , are the consummate professionals. Not only have they been in the area for 60…read moreplus years , they have an amazing selection of frames and are truly customer focused . Highly recommend !!

Agnes is a scholar and a lady. Knowledgeable, professional and efficient. Amazing serviceread more