Dr Kelly is a very nice and experienced surgeon. However the office mgr is difficult to connect…read morewith and gives confusing information. My father's had a very difficult time getting direct and consistent answers, making him nervous to proceed with his cataract surgery, which he really needs.

I would like to say that I had an amazing experience at Kelly Eye Center Brier Creek! Everyone…read morethat I encountered from checking in to the young man who examined my eyes, as well as the Opthamologist; were absolutely great!! I really appreciate the warm and welcoming atmosphere and people. Also, I cannot forget that Doug went out of his way to assist in scheduling me in at the last minute. Thank you all for all you do and being so kind, courteous, as well as professional. God Bless you all , you are appreciated. Mika Walker

Updating my earlier review from last year. Just had my third annual eye examination with Dr. Gupta…read moreand the staff at Triangle Eye Consultants. I had Nadia as my technician. She prepared me for my consultation with Dr. Gupta. She was very friendly, professional, and thorough. She asked detailed questions about my eyes, diabetes, and overall health. I read the eye chart with her and completed several vision tests. She also applied the eye drops needed to dilate my pupils. Afterward, I waited only a short time while Dr. Gupta reviewed the results of my examination. Like my appointment last year, Dr. Gupta was exceptionally well prepared, friendly, and professional. She examined my eyes using a modern slit lamp microscope and explained everything clearly in terms that were easy to understand. The office is modern, spotless, and equipped with the latest diagnostic technology, giving me confidence that I'm receiving excellent eye care. They also coordinate my care with my UNC Health primary care physician, Dr. Joseph Williams, which I greatly appreciate. This was my third annual appointment, and I am just as impressed today as I was after my first and second visits.

I absolutely live the care I received from Dr. Gupta and Dr. Schultz for my cataract removal. They…read moreare very thorough, professional, and they really listen to tour vision concerns. The staff treated me with respect and are very friendly and knowledgeable. After each eye surgery and during the procedures they made sure to explain everything including my lens options clearly and what to expect. They called me to make sure I was doing ok in post op. I couldn't be happier with their care!

The worst place to go. Please avoid if u can or be prepared for at least 2 hour wait followed by…read moresub par care. Not even worth the specialist copay They just pile up patients for just 5-10 of dr visit which is really subpar. Optometrist can do better job at Costco

Regarding Doctor Terry Kim: First visit I was left in a room for 45 minutes before Doctor Kim came…read morein. He said they were short staffed and didn't apologize for keeping me waiting. Second visit, I walked out two hours after my appointment time. Here's the thing. They know they're short staffed but they book patients anyway. Dr. Kim is maximizing his practice's revenue at his patients' expense. My scathing review could have been ameliorated had someone bothered to manage my expectations. How about communicating timelines to patients? Dr. Kim's speciality seems to be patients with nothing better to do than wonder if he ever came to work that day. We all deserve better.

Service: Front-5, Staff-5, Doc-5 Lobby: 5…read moreParking: 5 Date/Time: 3/10/2026 Doc: Dr. Melissa Ogden Going on 6 years with Brier Creek Vision Care and they just get better every visit. After Nakagawara left, I was paired up with Dr. Durham and then Dr. Ogden who is really good and thorough! She explains everything and waits around for questions like you're the only patient she has. If she finds something in your eye that doesn't sit well with her, she makes sure she's satisfied it's safe before she sends you on your way. The staff are all so friendly and helpful. The front desk, intake and even checkout, all seem happy to see you! Their communication vehicles include not just call in but also texting and email. The texting option works well even with scheduling an appointment. You really can't go wrong trying them out! If you're paired with someone that the personality doesn't fit, ask to see someone else next time. They really do a great job getting you comfortable. Highly recommended!

Get rid if the " new patient package" that it appears one HAS to complete before deigning to…read morearrange for an appointment. The Personal details required far exceed that needed for a straightforward eye examination and testing. There is NO need for one to supply detailed medical Information on family when it is only ONE person requesting a simple eye test and is considered very intrusive. If for reasons found at a later date then, and only then, would one need to provide further , very personal , medical Data and information ,

Dr. Chung is an amazing doctor, I have been going here for many years now. Unfortunately I will…read morehave to say that the staff hasn't been the most helpful or supportive, especially in the most recent years, but I hate to give this office a bad review because the doctors have been great once you get to actually see them . I'm sure the staff is overwhelmed with all the things. But nothing a little give and take of Jesus grace can't fix.

Appt made. Missed it by not having the right date on my calendar (yes my mistake). Was off by one…read moreday. The office charged a $250 fee just to reschedule. No negotiation and no mercy. Appears that the only real concern here is collecting $$$$$$$$$.

My husband had an emergency and we met up with the on call optometrist from the Garner office, Dr…read more Misko (actually met up with her at the Brier Creek office). She was wonderful! Unfortunately, the eye situation was serious, but she referred us to an ophthalmologist and we were seen the next day! Dr Misko was very knowledgeable and we will always be grateful to her. Probably saved my husband's sight because she urged him to come in right away! You can go to this link to find out more about her as well as the Garner location where she normally works: http://www.eyecareassociatesnc.com/bio/dr-melissa-misko Our Regular optometrist Dr Lopez is also great and she is in the Cary office on Walnut Street between Harris Teeter and Walmart. You can't go wrong with either if these great doctors! See my review of Dr Denney at NC Retina Associates, the ophthalmologist who did the laser surgery.

I've been going to the Duke Eye Center for years, and have a great ophthalmologist there! The…read moreArringdon location is close to home, which is great when driving home after my eyes have been dilated.

over one hour wait times just to get in. count on 3 to 4 hours to see the doctor. I've visited…read moretwice a year for 7 years and it's always the same. does anyone listen!

Providing excellent eye care to a family member. Spacious outer area lobby - adequate seating in…read morethe clinic area. Very detailed assessment of the eyes - using various equipment to see the eyes and the entire orbit. Pleasant & professional team members. There are different rooms with different machines to assess the eyes and a smaller waiting area to wait for med to work for dilation of the eyes and waiting for the Dr. The Dr is always considerate caring and professional.

The Durant Rd office seems very disorganized. I waited 45 minutes and would still be waiting had I…read morenot gone to the desk and asked about how much longer was the wait. They still were uncertain as to when I would go back. They offered to make me another appointment that was said to be in 3 months. I left the office without waiting any longer. I don't know about their medical ability but, won't go back.

This is the second time I have scheduled and appt with Dr Whittingham that she cancelled at the…read morelast minute. I am having to adjust both this week as well as next week. I really like her, but I will be looking for a new eye dr

Dear Dr. Whittington, I am so sorry to have to say goodbye…read moreto you. I have enjoyed our 12 year patient/doctor relationship, knowing if there was ever any issue with my eyes, I could trust you. Unfortunately, I was so very dissatisfied with the lack of compassion today that I feel that I can no longer be a patient at My Eye Dr. I am also withdrawing my daughter as a patient.  I had tried to schedule my 95 year old wheelchair bound grandmother to see you, but we could not make the dates/times match up. So, when an apt became available for Saturday afternoon at 1:20pm I agree to see a colleague of yours. I assumed we would have similar excellence customer service, but this was not the case. You can imagine my shock, when we arrived 13 minutes late to the appointment (my watch said 12) and we were told that there was only a 10 minute grace period and since we were outside that time we would have to reschedule.  As my grandmother is in a wheelchair, it is quite difficult to transport her, so it was very disappointing to be told that 3 minutes would force us to have to reschedule.  There was unexpected traffic that kept us from turning into the parking lot, which delayed us the additional time, but the front desk associate did not show any understanding or compassion for our situation and did not call a manager to see if anything could be done or even the doctor, just told me that we would have to reschedule. She then showed a general disdain when I informed her that I would be canceling my future appointments well as my daughter's appointment.  Clearly she did not care, nor did the manager when I eventually asked to speak with him, about customer service and good patient relationships. I am very sad to have to lose you as my eye doctor as I trusted you and your company with my eye care and the eye care of those that I love. I expected compassion towards people and situations, but I can not support a business that treats its patients this way.

There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.