Called to get new patient info. Person who answered the phone seemed super nice but…read more.. - First question- what's your insurance? - I tell her eye med- she says we don't take vision insurance- what's your medical insurance...BCBS - she asks HMO or PPO? - I tell her I'm not sure maybe an HMO? And she quickly tells me we don't take that either. Wow shut down at every turn. I actually just checked my insurance and it is a PPO. So if she just would've double checked or asked me to check my card I probably would've made an appointment. Now I'll never call this place back again and based on my experience, I can't recommend it either. I hope you have better luck with this place.

Dr. Pare's expertise and skill are remarkable. I have had eye issues and Dr. Pare has enabled me…read moreto see quite clearly. He is an exceptional physician! Dr. Bill Kroen

I got a laser cataract surgery on both eyes on the span of three weeks by Dr, Karina Somohano…read more Dr.Somohano is highly skilled, friendly, and extremely professional. The procedure was a success and it was life changing, The colors are vivid, the contrasts and details are precise and clear. Also, Dr. Somohano took care of my astigmatism and my glaucoma. Everything went smoothly, and great. Thanks Florida Vision Institute!

Had a terrible experience. They can not come up with an answer on why my eye is still not clear 6…read moremonths after having cataract removed and then doing laser to remove scare tissue. So frustrating! I will definitely not go back to them to have second eye done. The wait time is 2 to 3 hours each and every time I went there. Not only that the doctor does not have an ounce of compassion!!!

Excellent doctor and a wonderful, caring staff. Cataract surgery went great, and they helped make…read morethe whole process much less stressful. Highly recommend.

An amazingly impressive practice. There was a very short wait. The support staff was extremely…read morerespectful and knowledgeable. Dr. Shuster is easy to speak with, and clearly competent. He was able to easily assess my issues, create a plan and explain it in an easy to undertand way. After seeing him, I felt much better, which is the way it should be! After recently moving to Florida, I was very pleased to find a doctor with which I felt so comfortable. I highly recommend this practice.

First of all, the whole staff is super friendly and kind, which is a nice change from most doctors'…read moreoffices. Dr. Frankel seems to be very thorough in his eye examination and did not hesitate to refer me to a colleague for a potential oncology issue he discovered. Very happy i chose this DR. One little thing: if you are going to have your eyes pupils dilated, bring very dark sunglasses because the view from the waiting room in Stuart is beautiful but it is also very very bright!

Dr. Frenkel performed cataract surgery on both eyes and the results are great. Glasses no longer…read moreneeded after wearing them for 65 years.

my first impression was good except for the usual forcing patients too sign financial…read moreresponsibility. how do we know how much its gonna cost. I wasn't prepared to pay them 350.00 but I did. after the exam I asked the doctor about my macular denigration. he said I didn't have it. I asked him if it was could stop taking the meds that pretty much stop the progression he said yes. the next visit the technician told me I had macular generation and to keep taking he meds. this doctor would have completely missed it if I hadn't have told him. from there it all went down hill..several people came in and talked to me--ya know like they do in used car lots -that s what it seemed like to me. at last "the closer was brought in." and I was already feeling something was off and I asked her..do I need to take a trqnqulizler to hear this? SHE GAVE ME A CONFIDENT NO..well it turns out tthis would have cost me $6,000.00 out o;f my own pocket. I guess that chump change to little missy here...I was pissed that it cost me $350.00 just to find out the price of the procedure. I admit. there's no way to be exact..but dont try and tele the doctor doesn't know how much he charges for his own fees and don't tell me he doesn't know the cost of the lenses...ALL OF WHICH SHOULD HAVE BEEN BROUGHT TO MY ATTENTION PRIOR TO ANYTHING...I was pissed cause I felt like it was like a bait and switch..you've already invested 350 bucks of your own money and now..either your out that money or you fell you have no choice but to proceed..I find this highly immoral and unethical. ofcouse the doctor doesn't..and neither does the medical community..there are a lot of things you know the price of and the patient should be informed prior to investing money into it. I explained im retired and I don't have a lot of money I need that money back..because now they have shattered my trust in them and I want to see another doc but I can't afford to lose this money.. they refunded me half of it..then today I get a bill from them for an additional $45.00 dollars..why should I pay this doctor another dime when its possible he could've put my eyesight in danger because he din't properly diagnose my macular degeneration...I fell the whole thing was like a scam..maybe it wasn't an actual scam but all in all that's what it felt like.they need to treat their patients better..its taken me a while because my flood is still boiling..their whole system sucks ...and patients need to stop following doctors around like lost sheep and stick up for themselves. I wouldn't let this doctor walk my dog much less perform surgery on my eyes

Every staff member at Coastal Eye Center is professional and knowledgeable. They take the time to…read moreassure all of my eye care needs are met. Dr. Pare is an outstanding physician. He takes the time to explain every aspect of the exam and answers all of my questions. I feel fortunate to be a patient at Coastal Eye Center

Dr. Klaus had been working with me for several months, performing two surgeries on one of my eyes…read more He's knowledgeable, compassionate and pleasant. Overall, a great Ophthalmologist in his field. 5 stars!

FLORIDA VISION CENTER PALM BEACH GARDENS JUPITER AREA…read more My wife and I used this practice when It was in Boynton Beach. At the time it was worth the 50 minutes to an hour it took to get there. We live in Tequesta a short distance from the PBG vision center now and have decided to never go back. Today I had a 12:30 appointment and I arrived ON TIME. I was scheduled to see Dr Lima for a follow up exam. After waiting TWO HOURS with ZERO COMMUNICATION from anyone in that office, I left and will never go back. Why should a doctor or business make you wait for more than two hours for an appointment they made with a patient. No-one in the office would give me any feedback and I left PISSED OFF and vowed NEVER to go back. They may be good doctors but their business acumen and persona suck. Service was not in their training manual obviously! I would recommend to ANYONE thinking of going to this group to be prepared to be treated in a very poor manner. How they stay in business is beyond me. I've been President or CEO of four different businesses in my 81 years being on Earth. I cannot recommend more strongly, GO SOMEWHERE ELSE FOR YOUR EYECARE. Masochists will love this practice. WJH Tequesta, Florida/Harsel, Colorado

DO NOT TRUST THIS COMPANY!!!!! They do not care about your medical care, they are doing business…read morejust for the money!!!! I used to see Dr Mangal a couple years ago and when i tried to make an appointment the schedule department (call center) refuse to schedule my appointment with him and told me there is a new doctor and schedule the appointment with Dr Bobo. When i got to the appointment she told me I need to see Dr Mangal and I have to reschedule. So, I explained to her that the call center did not want to make the appointment with Dr. Mangal and they booked me with her. So my appointment was reschedule and also the test that was done that day was done incorrectly. The nurse moved the machine in the middle of the test and the result were faulty. I took the day off for no reason because nothing was done!!!! The office just charged the copayment and file a claim for nothing!! I've trying to call the office but nobody answers/return calls. The only number where people answer the phone is at the call center and when I complained to them, they told me I must call directly the local office. It is 5 months that I am trying to resolve this issue and there is not a number for corporate or nothing Please look for another reliable doctor/ company if you have a condition, these people are not there to help, their only interest is the money and nothing else!!!

Been a patient for many years! Never an issue with glasses or prescription. Staff is friendly and…read moreprofessional.

I have been buying my glasses at this Jensen Beach location for many years…read more I usually buy Oakley glasses because of good styling and quality. Every couple of years I manage to bend them and lose an eye pad. The team at this store always makes them look like new. Professional and polite. Very happy!

Been waiting in the waiting room an hour and a half past my appointment. What kind of care can they…read morepossibly provide if they can't manage simple things.

I need to switch doctors offices. My new office needs my records. Left two messages several days…read moreapart with no response. There is just no excuse for this. They are playing with peoples health. I've been patient. There is a federal law that states that they must give you your records within thirty days with written notice. There should be some common curtesy to keep things simple as they would expect the same for a new patient of theirs. Its all good, I'm writing the letter and hand delivering it today. I should not have to do this. Their billing system is from the 80s. Follow-up: I did go in person to get my records, they were very nice and got them for me. I did get the manager/records person has been out sick excuse, but I was very patient and called several times over several weeks. They weren't sure if the extension x212 was even valid (this is where the voice menu puts you). Another thing I'm kind of upset about is that my doctor left. So apparently my appointment was cancelled. I was not informed of this. No one from the office attempted to call me. We all have modern phones with records of who called and voicemail. thank goodness I didn't show up next week and find out my appointment was cancelled.