Sherri at the XtraMart on Merrill Road, Pittsfield, MA 01201 is so rude and unprofessional. She has…read morean attitude about lottery scratch tickets and has been giving wrong advice to customers. She has no customer service skills and certainly has no right to be lecturing customers on anything especially how to scratch lottery tickets; giving wrong and bad advice. Sherri needs a good talking to how to treat customers. I know I would never hire a person like that. June 20th Sunday 8:50 am no excuse to act like that to me or anyone.

From the owner: Wherever the road takes you, find us on your way for your everyday needs. From convenience goods to…read moresnacks, cold and hot beverages, coffee, and prepared meals to-go, we've got you covered. Don't forget to fuel up your gas tank while you're here!

Terrible customer service. The cashier was very rude and wouldn't let me use the bathroom unless I…read morebought something. And the pieces were rediculous

Friendly and fast delivery. Was very easy to order and the gentleman that answered the phone was…read moreextremely courteous, friendly and professional.

Oil prices are slightly higher than all the other oil companies. Wouldn't matter if this were a…read moregreat company. Like the other reviews, there's been a drop in service since Mirabito bought out Brown. And to add insult to injury, calling Mirabito is one of the most unpleasant experiences. Long boring phone message that is an endless loop of advertising. With boring, self-serving "history" of Mirabito as a treat. Can't make an good message, than just leave silence! Repairs are not done right the first time and service has to make another visit. Some pretty unfriendly people heading the service department.

Not great, very busy, average store that's open 24/7. Sad that they have to have a security guard…read moreinside near the doorway because often the homeless, beggers, republicans, and thieves, hang around the store. The pizza is just ok if you want a quick bite. Coffee is no longer .99 but still a bargain. Lines move right along, no hassles, usually. Lots of free parking.

Two common easily fixable problems ignored at this station when pumping gas! What does it take to…read moreget washer solution in the tanks with the squeegee to clear a windshield? The squeegee was there but literally no solution in all of them..dry! And is it me, why can't receipts be dispensed at the pump? In final, I didn't do much research on this one so I can't completely blame them but I swear I saw a sign saying toffee coffee assuming it was there to be dispensed at the coffee center I looked around, never really asked I just moved on to something else. Always left wondering if some of these stations are they doing enough? ... counted at least 3 to 4 people milling about that work there, always boggles me!

I have been going there for years, nice store, great service, clean. Lately, it has been going…read moredownhill. Not as clean, or well stocked. Patrick, waited on me last week and clearly did not want to be there. Time for me to find a new store. Jennifer