My mother & I ordered pizza & wings on a Tuesday night. We had a bad experience unfortunately with…read morethe worker who took our order. We ordered over the phone. He was snappy & it was easily noticed that he didn't want to engage in taking our order. Or it seemed that he was just bothered by answering our questions. We did have a couple of questions because we have never tried Big Y pizza but heard great things about it, so we figured let's give it a go. He easily seemed annoyed. We arrived & the pizza was not made correctly. We had also asked for an order of wings which he stated would be $10.99 for a pound. The wings were charged at $18. I went to the manager of the store (Jim) with my concerns & he easily helped resolve my concerns. He was very polite & kind! I'd like to rate a 2 but thankfully the managers engagement, I appreciate his efforts which made the experience better. Thank you Jim for representing your store properly!!

I just had the worst time at bigy deli, for the second time I was over look for a white customer…read morewhom clearly walked up after me. Today around noon I was told that I wasn't next even after I said I was next. I was told the the white gentleman was next, when I and my wife watched him walk up. I am really hurt by this happening at a place that I have shopped at for many many years. I am really disappointed and will never shop there again. I am also going to share this on social media.

Always welcoming, up to date clean and lots of options…read more Foods hot and fresh. Affordable is a plus too.

The only place open after midnight. The only place you can…read morego when you have nowhere else to be. A gas station...an oasis.

We're from out of town on a road trip and stopped by for some gas and coffee. I'm glad we happened…read moreupon this location because it was our first time at a Stewart's Shops and a very warm and welcoming one! Sierra was so kind and took great care of us making our coffee & ice cream orders - both of which were super delicious! Thank you Sierra and Stewart's! Very positive experience. :)

Very nice staff but sketchy clientele kinda reminds me of the Bodegas in the Bronx but you just…read morecan't beat the ice cream they have!

I was visiting the area and needed an important medication refilled. Pharmacist spent a lot of…read moretime helping me resolve a prescription problem caused by my local out of state CVS. Although I was a visitor and not a regular customer, this pharmacy team in Lenox went out of their way to help me in a difficult situation.

Had a prescription filled here while on vacation at Canyon Ranch…read more I called to see when it would be ready since I had to coordinate with the van. I called after hours and left a vm. No one answered the next day either but they call you back. The pharmacy was the most hoping pharmacy I ever saw and now understood why they don't pick up the phone. It was a well-oiled machine. I was in and out quickly. Store is big, clean, brightly lit, and had a large selection of goods. Highly recommend.

The service desk is NEVER open! They never have enough employees. They hide in the back room. And…read morea ton of the products are outdated! I shop there out of convenice.. but honestly. At this point! Rotten meat, expired produce/products and rude employees!! I dont see how convince is worth it!

I called at 8:48 and asked if the store closed at 9. The woman said yes and my husband rushes over…read moreand got there at 8:52. They had the door locked and refused to let him in while people were still at the register cashing out. I called and asked why they didn't stay open and she said if there are no cars in the parking lot in the last 10 minutes they're open then they lock the doors.I asked why they have the closing time listed online as 9 and then verified it was 9 on the phone 5 minutes before and she HUNG UP ON ME! Terrible customer service! if you can avoid these nasty people then you should shop elsewhere!

Always very helpful and friendly staff. Service is quick…read moreand they can almost always fit me in within a few days after calling. Don and his team are great!

I had a nearly flat tire Friday afternoon before Christmas. I was alone and so scared I wouldn't…read moremake it to Pittsfield Tire. They were so kind and calming. They repaired the tire and adjusted the pressure on all my tires so reasonable and cheerfully, I can't thank them enough. This is the second time they rescued me. Last time it was an oil change light that came on, just before I was headed to Boston. Again, they came through. They are honest, reasonable and so accommodating. Many thanks to Lou and his wonderful crew!!

This has got to be one of the best Hannaford's around in this area. It is so well laid out and the…read moreproduce and vegetable area is fantastic. The people are very friendly and everything seems to work like clockwork as far as getting things done and taken care of. I always feel at home when I shop there, which is kind of unusual for me, because shopping isn't really my favorite pastime. This Hannaford makes it easier to maneuver around. Everything is easy to find there and always fresh. Even the grocery packing as you cash out is fantastic. Well done!

What a for sh*t outfit. They just raised their prices (among other things) on Progress Soups by a…read morefull dollar per can. As far as I'm concerned, they are sandbagging less expensive items so shoppers MUST choose an expensive brand for lack of less expensive choices Their most recent sales are for sh*t. I'm going to start shopping other stores, such as Walmart, ShopRite, and the new Aldi that is opening in Hudson. I don't like shopping empty shelves where reasonably priced goods used to be.

Great location easy to get in pump n get out. Except when I went I couldn't pay at the pump, so I…read morehad to go inside and pay. Good thing bc I got to play the mega ball! Friendly n courteous guy beck d the counter.

Cheap gas, but snarly employees…read more Maybe snarly is OK by Pittsfield standards, but it isn't OK when I am buying $65 worth of gas, and was considering buying some stuff inside.