Pretty simple, they don't service St. David area and we are only 40 miles away. They also only do…read morean 8 to 5 business with limitations, so I now appreciate their denial! One less unreliable service to deal with and one less worry about a midnight fail and not getting any help. Good to know, as others might need water with cattle, children, etc. and they would have to wait until 8 AM to get help. Wells don't follow a clock for their failures. I need a reliable service, not bankers hours. Thanks, no!

My third 5 star review for this company. On July 3rd, both me and my neighbors woke up to no water…read more(we have a shared well). called Tanner and they were at my home by 10am. The well pump had failed after 25 years of continuous operation. Although they had another job scheduled for that day, they rescheduled it and replaced the pump that day. I'm very grateful that they give customers with no water priority. I would gladly yield priority if the tables were turned. Cost was very reasonable. Great family owned company. Very professional, with outstanding customer service and very honest.

Well here I am again and had a few problems with Triple L Pump. I called them last week for several…read moredays and left a message and got no response. I was out of town. When I called a couple of days later, their mailbox was full so I could not leave a message. They said they'd be there Sunday and I waited and didn't hear from them. Finally I called and they were going to come this Monday morning. When they got here they didn't let me know they were here. Then I got a text saying everything was fixed. It wasn't. There was a huge pipe leak which they eventually found and fixed. Here's the kicker. They now have a basic service call fee if $325. It's just my opinion but I don't think that will fly in Cochise County. I have water again and am grateful but I have a serious case of sticker shock.

Triple L has been nothing short of great when I've had the pleasure of working with them. They…read moreinstalled my well a few months back under contract from construction. After the recent hard freeze, I woke up without water. I called and left a voicemail which was not returned, however I called again in the afternoon and spoke with Joe. Joe was very kind in helping me to assess the potential problem, suggest simple trouble shooting options, and ultimately the crew made a trip out the next morning to service the well. They were quick and professional while still offering the personal and friendly touch one would expect from a family owned company.

Mike's technicians and well crew have completed repairs and a pump replacement (330 feet down) over…read moreseveral years now. Their work has been outstanding. The most recent service was the pump replacement for the well, which included adding new pipes. It turns out that the water went out late on June 18. The next day was the hottest day of the year (2025). Gabe and Davey knew our vegetable gardens were going to be lost if they did not get the water flowing that day. They worked their tails off in 114 degrees, dropping a new pump, adding the new pipes, and they got the water flowing by 4PM. Unbelievable effort! Much thanks to Gabe and Davey and to Mike for hiring those guys.

I was caught in a tight spot when my community well went down on a Friday. After some searching…read moreonline for well companies, another company actually reffered me to Mike's (showing that there's good working relationships between Mike's drilling and other companies in the area. It also shows respect, and confidence in the quality of work that Mike's drilling does that othe companies are willing to put their own name and reputation on the line for referring them). Mike's drilling made it out to my house very quickly after I spoke with them (also impressive nive I live far away in rural Marana). The team that was sent got right to work and were able pull ove 650' of well equipment out of the ground in only a few hours (the last company I had out 9 years ago took, and bille me for, a full day just to pull the equipment). The team from Mike's drilling was very informative! They showed me some errors that were made when the last company did work on my well, and explain the entire process to me. They were extremely Pleasant, and we're not irritated that I was there asking questions. Unfortunately, due to logistical problems that were completely on my end, we were not able to put the new equipment in the ground that day. Once I had resolved the issues on my end, they came out bright and early the next day and installed the new equipment. It has been a few weeks since they came out, and everything is working wonderfully! They followed up with a phone call to make sure that everything was operating up to expectation. This is a wonderful company that I highly recommend to anybody in need of drilling or well Services! Thank you Mike's Drilling

Needed a well water test performed on short notice for a VA mortgage. Jon was able to get a sample…read moresame day, and results back in less than 3. His communication was excellent and didn't leave me on read or calls unanswered. Would absolutely recommend Saguaro Well and Pump because of the stellar communication and responsiveness.

Do not front them any money, you will not get it back. Verify anything they install, they like to…read morecharge for things that are not installed. For example they charged for a much larger tank than what was installed. Charged for a larger pump than what was installed. Found this out after I hired another company to make repairs. There are many providers that will do a good job, avoid this one like the plague.

I called in a panic as I have 6 equines and temperatures were to peak today . Denny made it to my…read morehouse in less than 2 hours and fixed my problem in less than an hour and had the appropriate part to repair so I didn't have to stress and I had water for everyone in the field and the house . It also didn't break the bank as I had worried !

Had a well pump replacement done. Knowledgeable, competitive price, and most of all honest.read more

I had these guys drilled a well for me a while back. It cost me thousands of dollars. The pump…read moreburned up less than a year later and they charged me thousands of dollars more to replace it. While the pump manufacturer honored their warranty Titan Drilling wouldn't stand behind the products they sell and replace it free. It only took them a couple hours to replace the pump and charged me thousands! For all I know they may have installed it incorrectly in the first place. Be sure to ask them if they offer a warranty that covers reinstallation. Better yet go with someone else.

Titan Drilling and John Cokely drilled a "well" that did not go deep, only about 150 feet, did not…read moreproduce good, clean water and ran dry after 9 months. The average well is around 500 feet, and they stopped far short of that. The agreement was to go to 500 but they hit a water pocket early. They were told to drill deeper while the rig was still drilling but they refused. That well had to be abandoned and a whole new well had to be drilled at another location on the property. These people cost me a lot of $$$ and there are indications that they fall under influential developers and others who oppose your interests. Not recommend Titan Drilling or John Cokely AT ALL!

We were in an escrow with a house on a shared well. The house and well turned out to be in an area…read morewhere a lot of wells were going dry and my family needed additional assurances that the well was not going dry. Don at Catalina Well & Pump immediately responded to our request and needs. With escrow deadlines looming, Don showed up at 4pm on a Friday at the well and proved that it was performing to expectations and was not in danger of going dry (today). Knowledgeable and trustworthy. Don's customer service is excellent. I will not hesitate to call him again for my well and pump needs.

I'm a Realtor and require well inspections frequently. I've used Don in the past and found him to…read morebe timely and informative. Unfortunately, my most recent experience with his company was very different. This time, one of his employees came out to complete the inspection. I met him on-site and specifically asked that he explain his findings to my clients and review the report with them afterward. That never happened, no phone call, no follow-up. Two to three days passed and I still hadn't heard a word from the company. In real estate, we work under strict deadlines and rely heavily on vendors to provide timely, professional service. When I called to express my concerns, Don completely dismissed me. He took no responsibility for his employee's poor performance or lack of customer service. There was no apology, no empathy, and no accountability. Thirty-six hours after the inspection I still didn't have the report, and when I asked about a discount for the delay, Don flat-out refused. When you charge $350-$400 for a well inspection, the job should be done right the first time. It's not complicated; professionalism, follow-through, and respect for clients' timelines should be the standard. Unfortunately, Don's response made it clear those values weren't a priority. Regardless of his 25 years of experience, I won't be using this company again. In a small town, reputation and work ethic matter and this experience was both disappointing and telling

OUTSTANDING SERVICE and great guys who came out and fixed my dad's doublewide water pumping issue…read more He had some old, wonky pump on his place before he died and the guys came out and got me all set up with all new everything! I see from their description they're Christian based and I feel awful because I have a very vulgar mouth and dropped more than a few F bombs. BUT, they never balked or anything, true signs of a professional who is focussed on the job itself. Assuming they read these, sorry for the salty mouth, guys! No ill will was meant. =) But the point is, they are pros. Anyway, I had normal, running water after 2 hours and it's all super pro installed. If I could give them 100 stars I would.

If you need your well serviced/repaired, look no further call David. He is very knowledgeable,…read morehonest and has the best prices in town. Our pump went out and we had no water, David was able to come out in a short notice. David and his crew are professional, hard working and know exactly what they are doing. David explained every step of the replacement process very detailed to me and there was no surprises or hidden fees at the end. I am glad I found David online and he will be my well service guy to go to now and will highly recommend him to everyone. I got other quotes before him and they wanted to charge an arm and a leg and some were not very knowledgeable with their service. But not David, he has 18 years of experience and is very honest. Hard to come around with honest individual that really know what they are doing when you call someone out to service your home, but his the guy! Thanks David pleasure meeting you and thanks for fixing our well!

wouldn't recommend this company to anyone who values basic respect, safety, or getting paid without…read morea fight. I was sent to a remote job site near the border and housed in Douglas, Arizona. I was told I'd just be covering a few days while another worker took time off -- but as soon as I arrived, that worker quit. No backup crew, no support, no rotation, and no days off. I was left stranded and worked nonstop without relief. They issued paper checks, but with no transportation or access to a bank, I went three weeks without being able to cash them. When I finally took the company truck to town to get my pay, my supervisor tried to confront me -- like I was stealing instead of simply trying to access my own earnings. Even worse, they weren't tracking hoisting loads over distance. No ton-mile records, no line-mile counts. Anyone who works hoisting knows that's how lines snap, motors burn, and people die. I quit before someone got hurt -- because someone eventually will. If you care about safety, fair treatment, or even just having a way to cash your paycheck, think twice before working here."

Always there. That's what you want in a well company. I've worked with these guys for years, and…read moreevery time I call they show up as fast as they can. They come, diagnose the issue and, if possible make repairs on the same day. Wells are expensive to maintain and so when you pay someone to fix one you want it done fast, you want it done right, and you want it done economically.