We were recommended this place by a friend...was told that the food is superb and the service was impeccable...
This was not our experience...we felt the food was overrated and the service was mostly good, but one server ruined it at the end.
We order the lamb brains and the prosciutto wrapped figs for entrees...both were a decent start. We then had the pork neck and the venison as mains...both were overcooked, though the medley of vegetables they came with were delightful (disappointing when the sides were better than the main part of the dish) We then had the sticky date pudding and the panna cotta...I enjoyed the panna cotta (I asked for vanilla ice cream instead of the banana ice cream) it was great with the crumbled honeycomb...
The sticky date pudding is what ruined our experience....
It wasn't the dessert itself that ruined it, it was the server and her attitude. Being a foodie, I had scrutinized every part of that menu way before I even reserved my table. All the dishes on the menu had the descriptions and thus we knew what we were ordering. My husband ordered the sticky date pudding, when it arrived we noticed that it was covered in crushed nuts as a garnish. As there were no nuts listed on the menu to describe the dish, we asked the server if they were crushed peanuts, as my husband is allergic...she said she didn't know, but would take it back to the kitchen. She returned 15 mins later with a new dish without any nuts. Great! HOWEVER, before she put down the dish, she felt it was necessary to berate us and lecture us on how "normally, people with food allergies let them know"....well lady with short brown hair, NORMALLY restaurants with written descriptions of their food would include things which people are commonly allergic to!
The other servers were fine, but that one server and her rude attitude ruined the experience for us. Having been a server myself for over 10 years and growing up in the restaurant business, I understand what it's like to do the job....I have high expectations but I'm also understanding. It wasn't a big deal that the dish came with nuts, we appreciated that they fixed it...but that one server and her air of pompousness made any food that may have been great taste sour.
Will not be returning. read more