It was our mate's last night in Melbourne before heading back to the States, and we wanted to treat him to a special dinner as a bon voyage. Bistro Bakini (right up the street from our home) was our first nearby choice. I'm sad to report, this won't be one of my lengthier, in-depth, rave reviews. Bakini was an unmitigated, uncontroverted disaster!
We entered. The interior is very chic and sophisticated. Unfortunately, that's where the good news for us ended. We were seated at a bar-height communal table -- not at a dining table, even though there were quite a few open tables in the back of the restaurant. Okay; that's fine. Waiter pops by to set our placemat menus before us. Being that this is a hotel restaurant, prices are higher than norm. No problem. We just splurged a few hundred bucks at Harry Hall's the other night, and are on a spending spree...!
Waiter leaves. Waitress comes by with waters. We take a few minutes to make our dinner choices. Okeydokey, ready to settle in for a memorable evening. We wait for service -- any kind of acknowledgment of service would do.... We continue to wait. The waitress walks by, straight to two blokes who are having drinks at the opposite end of our communal picnic table. They're packing things up and are getting ready to leave. She's yammering away with them -- maybe she's trying to get their room numbers...??? I don't know, but we're still waiting. To my right, another service person (male) is yammering away with a single woman like some bad version of "American Gigolo." I wave my hand to the batting-eyed flirt. She's quite oblivious as she's batting her eyelashes like a school girl with a crush. I wave my hand to the Richard Gere wannabe. He's got his arm on the back of the lady's chair, oblivious, as well. I finally speak up, "Uh, excuse me.... (Still oblivious.) Excuse me! We're waiting for some service!" Oh, that grabs his attention. He saunters over. I say, "We've been waiting here for quite some time." "Oh. Well, I was talking with a customer," says he. I say, "Uh, we're customers, too!" He looks indignant by my comment. At that point, my partner says we'll simply go somewhere else. Wait-guy says, "OK," and starts picking up the placemat menus.... No apologies. No nothing. I told Mr. Smooth Operator that he could expect a terrible review from me. He didn't give a _____!!
There are WAY too many great restaurants in this town to put up with BS from service people! And this from a HOTEL restaurant, no less...! The service at Bistro Bakini is the bottom of the dregs, as far as I'm concerned. If I could, this joint would get no stars. Luckily for them, I'm forced to give them one. Eek! Methinks not, indeed...!!! :( read more