The nice thing about staying at a Holiday Inn was the little amenities they give like shampoo,…read morelotions, and even a note that if you forgot say a razor, you could call them and they'd bring one. So nice! Also, they have bath tubs! It's nice to be able to soak in a nice hot bath after being frozen to the bone whilst on a Ghost tour of York. I'm not sure if it was weather that had me so cold or the fact that it is one of the most haunted cities in England. Freaky! And I got two proper sets of towels. That was really nice too. The beds were quite comfortable although I had a twin share, I was alone in my room. Somehow I lucked out with not having a roommate on my tour. Not complaining one bit. It was nice. The view from the room was nice too. The tea and coffee bar was a nice touch. The breakfast was top notch. A full English breakfast was served and they had a pancake machine! Coffee was still questionable swill but it's the UK, I should have been drinking tea instead. They had some tasty hash browns though. One of the better hotels we stayed in during our tour but wifi was not free. The wifi is £20 per 24 hour period (which is really expensive). The hairdryer is hidden inside a dresser drawer. This was unusual but at least it was easy to store.

Very good hotel. The hotel is a bit dated but the price and location makes up for it. It is not…read morein downtown but at walking distance there is s bus stop where all the stopping busses that will take you to downtown. Clean and comfortable beds and pillows. Rooms that faced the garden had a great view. The people is very friendly. We did not use the restaurant or the bar but it was always busy.

Excellent food and equally good service. Traditional menu very well presented. Will return soon.read more

Stayed at this hotel 3 weeks ago whilst attending a seminar in York…read more It has reasonably good standards and has many original features dating back to 1699. It used to be master cutler(from sheffield) residence. The rooms although nice, spacious and fully equiped are bit 80 ish in furnishings. This hotel also has a spa, which I did not try because I forgot my shorts. This would be a good venue for couples on a quiet couple of days away, although I was there on business, I noticed mostly couples were there. Lovely gardens.

Quite possibly the best pub grub I've had in the last twelve months - I was unable to completely…read morefinish my massive helping of haddock, leek and cheddar pie with great chunky chips, veg (3 kinds) and onion gravy. A good pint of Guinness too but the place would improve vastly with the addition of one or more real ale taps.

They could improve the bed . Ours was leaning backwards. The…read morepillows were tiny and flat.the broken shower faucet , the food . We were part of a tour group and had a pre set menu . It was the first place that we had stayed in - in our 2 week visit that the food was simply awful. From start to finish the food was worst than public school cafeteria food. Everyone in our party of 19 agreed that it was the first meal that we had received on our trip. The beef and potatoes with gravy and parsnips was something that I would not feed to my dog. It was smothered with a salty water sauce that supposedly was a beef gravy. The desserts were even more dreadful. As a trained pastry chef - the chocolate cake tasted like corrugated cardboard that was picked up in the desert . Also breakfast , every place we stayed on had wonderful Greek yogurt at breakfast, this place served watered down "country yogurt " that was never filled enough to get a bowl. I would not recommend a group tour staying h here. Everyone in our group agreed that the mattresses and pillows were simply the worst of our entire trip. Also we had a drink before dinner and sat outside - every table was piled up with dirty dishes and glasses and bottles . No one was clearing tables for the entire 45 minutes that we sat outside on the patio. Too many lovely places to stay instead of York Marriott.

Needs updating. The beds are subpar, to say the least. The bed leans/tilts towards the ground on…read morethe sides. Fans/AC broken in the whole area (the front desk supplied a fan). Not just our room. The further back you are, the hotter it got. People commented about how lucky we were to be able to get a fan. Very uncomfortable setting. Food was good. Good choices at breakfast. They provide free wifi and lotion. The phone was incredibly dirty and rundown. When trying to call the front desk for assistance, no one answered twice. The staff were nice once we had to go to the front desk for assistance. It is loud/noisy through the door that is adjoining to the room next door.

This hotel was comfortable and the staff were so warm and friendly. My three year old left behind a…read morelittle stuffy and book and they even mailed it along to our next hotel. Amazing service and wonderful people, rooms, and location!

My family and I recently had the pleasure of staying at the Churchill for three nights. I cannot…read moresay enough kind things about this hotel. The staff is warm and welcoming, "special shout out to Ian", it was clean, the grounds were beautiful, the room was spacious, complimentary KitKats and beverages in the room daily, and great bathroom. A quick note on the subject of the bathroom; it was good size, had a tub with shower, great water pressure, plenty of hot water, and good quality complementary toiletries. There is a restaurant onsite serving delicious woodfired cooked pizzas with great service. The bar was warm and welcoming with attentive staff and lively conversations. On top of everything else it is a nearly perfect location. You are a quick walk from the train station and the center of town where all of the attractions are located. This hotel does not have AC in the rooms but it is York so usually that would not be much of a problem but when we visited it was a heat wave. That being said they did give us a fan and it was really not that bad because it stayed reasonably cool as well as it cooling more at night. In short I cannot recommend this hotel enough and we look forward to hopefully staying there again if we are so fortunate.

For a good nights sleep, at reasonable cost, you can't beat a Premier Inn. We always use them on…read moreour trips away. York North was no different. Friendly reception, free parking and free WiFi (ok a little slow but can be upgraded). Coffee/tea making facilities in the room with ample replacements at reception should you run out. Perfect. Another positive is on-site breakfast restaurant. All you can eat cooked breakfast, and it's delicious. The young lady at breakfast was a ray of sunshine to start the day off. Always smiling. Lovely stay at another perfect Premier Inn. The only slight, very slight, negative was the room being much smaller than any room we have had on previous occasions. This was made up by having a walk-in shower. As you get older it gets more difficult stepping over a bath.

Shocking experience. Was put in a room that had not been cleaned from the night before. Shocking…read morecustomer Service and guest relations just wanted to give a gesture. In current times of covid this is disgusting!

Location, location,location!…read more You honestly can't beat the location of the Dean Court Hotel which is situated across from the York Minister. Prime location for walking the city walls, the Shambles, and more. Our room was tiny but there was room to prop suitcases on the desk and luggage rack. The bathroom was nice and modern and a good size in comparison to the room. Breakfast was included and I enjoyed coffee, yogurt and fruit. Some of the items on the breakfast line weren't available such as the breakfast lemon cake. Our only problem was that there was no hot water for showering in the morning!! Apparently there was a power outage in the middle of the night and hot water was not restored yet. When we checked out in the morning they were very nonchalant about it and didn't even really apologize for the inconvenience. They just stated the fact that it was out. It was definitely disappointing to not be able to start our day with a hot shower.

Enjoyed my stay everyone nice and frank is the best one (he will bring you tonns of biscoffread more

Stayed at Hampton by Hilton York on Toft Green for a few nights. The property was clean and…read morewell-located -- just a short walk from the train station and York city center. Staff were friendly, and our room was comfortable, though it lacked a small fridge. Overall, a great location and a stay I'd happily repeat. Saluti!

Good hotel and nice location when you want to explore the city. The breakfast has a decent…read moreselection. They have cereal, breads, wafers, english breakfast, yogurt, nice coffee machine with different coffee types to choose from (plus hot chocolate), some juice selection, and a variety of tea. There's a lot of tourists staying in this hotel though so you better go to breakfast early to get a seat. The room doesn't have a refrigerator but you can ask for ice at the front desk. You can also request for a bath mat since the shower floor is a little slippery. You also need to bring conditioner if you use one since theirs was watered down and they didn't refill their lotion bottle too. For people with babies, a crib can be requested too. The room size was a bit small though. If you want to have your room cleaned, you have to tell the front desk.