Families please be aware when taking your children for a well child check, Multicare will bill you…read more$125.00 for discussing the well child survey, they ask you to fill out. This discussion falls outside the covered well child check, preventative care, that insurance covers. This billing practice seems deceptive. Doctors and staff are great! Billing department and Multicare are horrible. Please review fraud cases against Multicare billing.

I was supposed to have my first appointment today for my child. I made the appointment three months…read moreago. They called today and left me a message saying that they had questions about the appointment. I called them back and it took about 30 minutes to actually have a human speak to me. Then they told me they should never have made the appointment for me because they aren't accepting new patients. Now I'm back to square one trying to find care for my son. What a loser place!

I have been going to Dr Douglas Louie ever sense he took over for Dr Chan, a long tome ago…read more He has always listened to my complaints & concerns, never rushed me and shown empathy. He is knowledable and smart. If he can't figure it out he has sent me to a specialist. And I am 78, so visits can sometimes be often. I trust his care. His staff is always pleasant.

Been taking my mother to Dr. Douglas Louie, and I feel a little guilty. I'd give zero stars if Yelp…read moreallowed. He's terrible. His premises are cluttered and dirty. The last visit, the bp cuff went on over her clothes, fell down to her elbow, and he reported the "reading" as "pretty good." He probably would have killed her by now, if she wasn't as healthy as a horse. I only need him to write maintenance prescriptions for her. She's been on the same stuff for years (before she started with him). Don't go to him if you have serious issues.

Doctor Themelis is so kind. He's really good with our son, and always has a story for everything!…read moreWe love it here

Dr. T and his staff are compassionate and knowledgeable. They take their time, answer all your…read morequestions, and clearly love children. All four of my kids see Dr. T and we have always been pleased. I recommend Pacific Pediatrics every chance I get!

We definitely made the right choice to take our infant with a fever to this emergency room. I'm a…read moremedical provider myself, so I am very picky about the care my children receive. Triage was appropriate and our infant was taken back within 25 minutes of arriving at the door at 1 am. The triage nurse was floating and we were there during a shift change but they ensured that the continuity of care was maintained with no lapse in attention to details. Our doctor was AMAZING- not only a pediatrician but has completed a fellowship in pediatric emergency medicine. I trusted her completely. At discharge she took her time to fully explain our child's lab results and how to proceed after we left the ER. Clean and welcoming facility. I wish valet parking was 24 hrs a day because the area is sketchy and I opted to have my husband drop me off in lieu of parking in the garage, which I recognize is a luxury to have two parents available for this.

I have conflicting feelings about Union Ave Peds. Ultimately, we are looking around for another doc…read morebefore our third is born in 6ish weeks just because I've felt the bad experiences have outweighed the good. A little background: we tend to follow a more holistic approach to health. My husband and I see a naturopath as our primary care provider. We prefer to treat the root of issues rather than the symptoms. We tend to shy away from antibiotics unless ABSOLUTELY necessary (and certainly, there is a time and place for them), and we follow a different vaccination schedule than what is recommended by the state. Here's the good... The classes are great for first time parents. We attended them until the 1 year mark with our first and then life got busy, we had another baby, and it just didn't work with our schedules anymore. But we learned a ton in those first ones! It was nice to know that my baby wasn't crazy or I wasn't the only one experiencing certain challenges. It was nice to meet other parents with kids the same age. Dr. Charbonnel is our favorite doc by far. He has a sense of humor and tends to be a little more relaxed and not so close-minded to various ways of parenting or views on health care. He's always been great with my girls. The nurses there are all great, especially the ones in the well-child clinic. I really love those guys (both the women and the guy that works there). Great with kids, and they've gotten to know me and know that I don't do the vaccinations as the state recommends, so they just ask me which ones or if I'll be getting any that day and don't make a big deal. The bad... I've had some unpleasant experiences with 2 of the doctors and 1 one of the ARNPs. Dr Moore is not my favorite. We had 2 really unpleasant experiences with her (too long to go into here). Dr Cain also left a sour taste in our mouths after he stuck his whole pinky finger up my 4 month old daughters rectum and insisted it didn't hurt as she screamed and turned purple. And Patricia Hoppa has been on my "no see" list after she decided to correct my parenting without being asked when I was in the middle of disciplining/correcting my own child. Not cool. Also heard some circumcision horror stories from parents in our newborn classes who switched docs because of it, and we're having a boy this time, so that's affected our decision to switch. All in all, I feel like the docs and ANRPs tend to take the approach that parents are idiots who need to be educated in the correct ways, and their opinions and views are fact and the only way. Most of them aren't real open to other approaches, so as a mom who leans toward natural options and treatments, it's not the right place for us.

Great staff. Clean rooms . ive never had an issue with getting my kids in for an appointment . our…read moreaverage time for a visit is from 20 no longer than 35 min. A lot quicker than other Drs we've been to.

I cannot say enough wonderful things about this pediatrician's office. All the doctor's in this…read moreoffice worked hard to help make sure that my kids were healthy and happy, especially Dr. Susan Ashton. She spent many hours helping my son and family with my son's diagnosis with ADHD, constantly checking up on him every step of the way. We've now moved to a brand new state and miss her terribly but we will be forever grateful for all she's done for my son and our family.

I love this dr.office! You can always get in quickly usually no more than a week! The receptionists…read moreare so friendly and the doctors actually listen to you!

As a health care provider, mental health advocate, and mother I am completely distraught and…read moreoffended about my family's experience today with Dr. Garofalo for my daughter's 6 month well child appointment to establish care. My husband and I had both previously seen Dr. Poling as our primary care and had great experiences, so I was excited to transfer my daughter's care to Link as well. However, my husband was met with criticism and skepticism regarding our childcare choices and I was completely shocked to hear that the Doctor noted my Bipolar Disorder and in the same breath asked if I was "living in the home" despite the fact that I am listed as the primary contact, and am the primary prescriber for our family's insurance plan, and signed that I was in fact the one preparing new patient paperwork. Because my husband was the one to take my daughter to the appointment, it was assumed I was an incompetent and uninvolved parent due to my psychiatric disability. This is blatant sexism and ableism, and I am dismayed that a provider that claims "he is skilled at addressing mental health" (as noted in his bio on the Link website) would perpetuate this type of stigma. I'm curious if he asks every mother that attends her children's appointment alone if their father is in the picture, or if he himself has attended every single doctor's appointment, school and sporting event in his children's lifetime. I absolutely loved Dr. Poling (she is the only reason I'm not rating as one star) but I am not comfortable having myself and my family treated in a clinic at which this provider practices. Dr. Garofalo's behavior and clear biases against working mothers and those living with mental illness is antithetical to Link's statement that "We practice medicine with a philosophy that centers the patient's values and experience, and pursues racial and social health justice." I truly hope Dr. Garofalo will reconsider how he interacts with patients and do some true introspective work regarding his biases.

First time at this facility. WOW, amazing staff. The Doctor was the best, totally understood my…read morehealth care needs. When getting ready to leave, we all chatted and I felt like I was with long time friends. What great people Denny R.

This clinic and the providers have taken care of our family for over 20 years…read more We consistently receive great care. We recommend them to friends and family as well.