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    Bisbee Bicycle Brothel

    4.8 (13 reviews)
    Closed Closed

    Services - Bisbee Bicycle Brothel

    Bike repair and maintenance

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    7 years ago

    Helpful 5
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    Love this 3
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    8 years ago

    Helpful 3
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    Love this 1
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    16 years ago

    Helpful 2
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    15 years ago

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    15 years ago

    Helpful 2
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    14 years ago

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    9 years ago

    Helpful 1
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    16 years ago

    Helpful 1
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    14 years ago

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    11 years ago

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    13 years ago

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    14 years ago

    Great bike shop with a fun and friendly owner - drop in for a look around. Must see for sure.

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    9 years ago

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    Review Highlights - Bisbee Bicycle Brothel

    But more than that, Ken is a person who has consistently served cyclist passing thru for years.

    Mentioned in 6 reviews

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    M & M Cycling

    M & M Cycling

    (36 reviews)

    $$

    I worked as a bike mechanic through high school and college. However, when traveling for work I…read moreoften have to find good and reliable shops. I rarely find one that meets what I think are achievable standards of knowledge, customer service, and approachability. Mike at M&M has built a fantastic shop that is user-friendly, well-stocked, and run by experts. I highly recommend stopping by and giving them your business. Bike shops have a common ailment... they are run by cyclists. To a cyclist, this is comforting. To non-cyclists it produces anxiety and leads to reviews of 'snobby' sales people and aloof mechanics. Truth is, lots of bike shops are stuffy and many sales folks and mechanics are snobby (for no apparent reason). YI have years of experience as a mechanic and have state titles as a competitive cyclist, but I don't go around advertising these bona fides so I can get the 'cyclist treatment' in a new shop. In fact, I somewhat enjoy going in new shops and seeing how the average non or new cyclist feels based on how the shop treats such commoners. Long story short, M&M passed the test while their competition did not. I'm not going to bad mouth the other guys - I'll just say that M&M is the real deal and one hell of a bike shop. I hope to own a shop one day and M&M is one of those shops with a model I hope to replicate.

    So I called to find out if they could replace my rear tire tube on my ebike since the valve stem…read morewas leaking air they said yes, and I asked if it couldbe done whilei eait or come back they said yes & on my way I went. I dropped off my ebike at 11am, and the taller gentleman told me they would call me when it was ready. The time past and I didn't receive a call l, and I drove from Benson, AZ to get my bike repaired so I wasn't local. I had lunch, ran errands, and some shopping. Since 3 hours had past wirh no call I dropped back in, and this time a shorter guy came out and I told them if my bike was ready and he replied wirh a smart remark with attitude "oh the scotter" I daid no it's an ebike, and I pointed it out saying "oh there it is" it was in the same spot and hadn't been touched. I asked how come it's not ready?. He replied there were others ahead of you come back later, and I asked what time do you close he said 6pm. I told him that's why I dropped it off in the morning and when I called you guys said it could be done no problem. I don't know if this is the norm for the shorter guy to have attitude & treat customers rudely?. He said we're finishing up lunch and it'll be ready in 30 minutes I said ok, plus i asked since you're going to have it apart can you take a look if it needs brakes, he said they look fine I daid ok, because I use it alot and of course it was a concern of mine to have it checked out plus I had adjusted the brakes already I only needed to know if the brake pafs needed replacement. As he worked on my bike he was angry and was frustrated and I hadn't done anything except to have my bike fixed. When I went to pay the taller gentleman charged me $55 I said why he said for whet the shorter guy did to the bike, and apparently he charged me $20 extra dollars to adjust the brakes when I didn't ask him too plus it was only supposed to be a visual & he already given me the answer they were fine. What got me upset was they never asked me if they could adjust the brakes and they up charged me $20 for doing something that had already been done by me and didn't need it. I wasn't very impressed wirh the customer service I received especially the extra charge of $20. It's not the money it's the customer service & common courtesy of letting the customer know what they are doing to your property because it all comes down to dollars and sense. I won't be going back to m&m I'd rather go to their competition although they are more expensive, but customer service is number #1 in my book. I've had several businesses in the past and I know all about customer service and they lack in this area, much room for improvement. This was my experience with them so I'm Yelping it, and I gave 2 stars because the taller gentleman was friendlier than the short guy. So beware before you go, it doesn't matter if they've been in business for 30 years, because they need to go back to basics THE CUSTOMER COMES FIRST.

    Bisbee Bicycle Brothel - bike_repair_maintenance - Updated May 2026

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