We enjoyed a very pleasant visit in Steve's store today, We would just suggest always issuing paper…read morereceipts for any amount over 100.00 .. Thank you again

We booked a wine tour with Kerry (Carrie Carie?), and no exaggeration she was a great tour guide…read more She set expectations up front but was very fluid in helping our larger group have a great time. She took us to 3 wineries, and helped us manage our time there while keeping us on track in terms of her favorites and what she recommended. The experience was super unique and she picked us up from our Airbnb and dropped us off which was about an hour out from wine country. Kerry was so fun to be around, and made seeing these vineyards so much more pleasant!

So I called to find out if they could replace my rear tire tube on my ebike since the valve stem…read morewas leaking air they said yes, and I asked if it couldbe done whilei eait or come back they said yes & on my way I went. I dropped off my ebike at 11am, and the taller gentleman told me they would call me when it was ready. The time past and I didn't receive a call l, and I drove from Benson, AZ to get my bike repaired so I wasn't local. I had lunch, ran errands, and some shopping. Since 3 hours had past wirh no call I dropped back in, and this time a shorter guy came out and I told them if my bike was ready and he replied wirh a smart remark with attitude "oh the scotter" I daid no it's an ebike, and I pointed it out saying "oh there it is" it was in the same spot and hadn't been touched. I asked how come it's not ready?. He replied there were others ahead of you come back later, and I asked what time do you close he said 6pm. I told him that's why I dropped it off in the morning and when I called you guys said it could be done no problem. I don't know if this is the norm for the shorter guy to have attitude & treat customers rudely?. He said we're finishing up lunch and it'll be ready in 30 minutes I said ok, plus i asked since you're going to have it apart can you take a look if it needs brakes, he said they look fine I daid ok, because I use it alot and of course it was a concern of mine to have it checked out plus I had adjusted the brakes already I only needed to know if the brake pafs needed replacement. As he worked on my bike he was angry and was frustrated and I hadn't done anything except to have my bike fixed. When I went to pay the taller gentleman charged me $55 I said why he said for whet the shorter guy did to the bike, and apparently he charged me $20 extra dollars to adjust the brakes when I didn't ask him too plus it was only supposed to be a visual & he already given me the answer they were fine. What got me upset was they never asked me if they could adjust the brakes and they up charged me $20 for doing something that had already been done by me and didn't need it. I wasn't very impressed wirh the customer service I received especially the extra charge of $20. It's not the money it's the customer service & common courtesy of letting the customer know what they are doing to your property because it all comes down to dollars and sense. I won't be going back to m&m I'd rather go to their competition although they are more expensive, but customer service is number #1 in my book. I've had several businesses in the past and I know all about customer service and they lack in this area, much room for improvement. This was my experience with them so I'm Yelping it, and I gave 2 stars because the taller gentleman was friendlier than the short guy. So beware before you go, it doesn't matter if they've been in business for 30 years, because they need to go back to basics THE CUSTOMER COMES FIRST.

Dale J. I can not…read moresay enough good things about Mike and Martin. They helped me out by fixing my tire issues by putting in heavy duty tubes both front and back and also installed tube liners in the tires. They also adjusted my brakes and derailleur for me and did all this very quickly. I highly recommend going in to the shop and talking to these two very knowledgeable gentleman if you need to purchase a bike or need a repair. This bike shop is Top Notch!!!!

This is where to go to get your bike repaired! I called with a question about a problem and was…read moreinvited to come in same day. After Chris looked the bike over, he gave me the 'diagnosis' and his suggestion. I didn't feel as if he was stuffing additional services just for profit, but was suggesting what was necessary. To my surprise, the bike was ready same day, just a few hours after dropping it off. The price quoted was the price paid plus military discount. For everything bike related, I know where to go and I suggest you do the same.

I was in Tucson for El Tour De Tucson..flew in from Missouri. I also flew my new bike in a hard…read moreshell bike case. Upon assembling my bike, I was unable to get the rear wheel on correctly We had an appointment in Sierra Vista the next day, so I took my bike with me and stopped into this bike shop. Stressing that wouldn't be able to ride in El Tour, they relieved my stress and fixed the issue I was having within an hour!!!. kudos to their great customer service. Without them I either would have to rent a bike or not ride at all. They had to rethread my rear axle of my bike They also put my pedals in and aired up my tires!Thank you so much... I finished the 102 mi El Tour De Tucson ....thanks to this bike shop

Peter, the cycling guru behind Shady Tree Cycling, knows everything about bikes, and a surprising…read moreamount about everything else. I learned this by chance when we arrived back to Tubac to find both bike tires flat as tortillas. The idea of hauling them to Tucson was enough to ruin a perfectly good day, so I did a quick search and--hallelujah--found Peter's shop just three miles away. Two hours later, both bikes were tuned, revived, and ready to roll. Hero Status Awarded!

My Dad got all three of our bikes fixed in one day. The bikes all run well now! Very good service…read moreand business for the area if you want to get a bike repaired quickly. Other repair shops were quoting 2 weeks! Not here.

These folks "Rock", Great Service & G~O~N~G~A Pricing on their NEW Bikes…read more We've purchased 3 E~Bikes there and wow do they stand behind their products.

asked if he could do repair work on a rear brake. He asked if I had bought the bike on line which I…read moredid because there was no local dealer and when I said I had he refused to do it. It was simple mechanical repair work that their advertising says they do. What difference should it make where I bought the bike? I Would never go back and never recommend this shop.

Went in for a tuneup and replacement tubes. Eric was knowledgeable and super helpful. Work was done…read moreon time and as expected. Highly recommend!

According to MapQuest this business is permanently closed. I was hoping to find a more local…read morebusiness to have my bike tuned.

Excellent and friendly customer service. I bought a cheap- o , e-bike on Amazon that died. Pima…read morestreet bicycle was the only bike shop that would actually look at it , it's my go to bike shop from now on!

Pima Bike has a new owner , Paul. and have moved to Speedway and Country club…read more Nice shop with plenty of parking. Electric seem to be a specialty. The move was this year.

Bought my new bike there in June. My experience was so amazing, that when my wife wanted a Jones H…read moreBar installed, we took the drive and had Silver City Cycles do it. Dave remembered me, the personal touch is nice! They were very helpful, quick, and professional. They got us going quickly enough for us to enjoy some of the local trails before the storms rolled in. It wasn't just us, while we were waiting, we had to opportunity to see firsthand, that EVERYONE in this store is treated with respect and friendliness. This is what a bike shop should be! Give them a look see, you will not be disappointed!!!

David and others were very welcoming and helpful. I had come from Villa Park, CA with two bikes to…read moregive to my brother who lives here. I felt at home in this shop because of the Community Consciousness. This is Bicycle Benevolence. It is like The Bicycle Tree in Santa Ana, CA. People can learn how to fix or build bikes. David could also tell me which roads and trails to try. Thank you! And greetings to Athena the cat. Lovingly, Opa Kacha Spion "Grandpa with the Mirrors" from Tomohon, North Sulawesi, Indonesia = Uncle Lloyd at Biola. Happy Easter! 4/5/2026 (lloydpeckham2022@gmail.com)

Great Bike Shop with awesome folks. Tony always has a solution for your bike needs have and will…read morecontinue to go there!

just now New The Bike…read moreDoc took great care of my new to me bike. He was very knowledgeable and completed my tuneup in a timely manner.

My wife and I each needed work done on our electric bike and trike, so we took them to the bike…read moredoctor. He did a fine job fixing them up good as new. When something seemed out of kilter I took it back, and he pointed out what I had been doing wrong! Then everything was great. I wanted another non-electric bike, and he sold me a nice one in great working order for a very comfortable price. As the weeks went by, he would fix (no charge!) and do whatever little tweaking it needed to where it's just the way I want it now..A Navy corpsman who served in VietNam, he's also a Julliard School of Music alum who was a prize winning concert pianist, bike racer and loves his Corvettes. In short, the Bike Doctor is a totally talented guy who achieves excellence in whatever he does...Hopefully it's fix your bike! Robin A.