This is where to go to get your bike repaired! I called with a question about a problem and was…read moreinvited to come in same day. After Chris looked the bike over, he gave me the 'diagnosis' and his suggestion. I didn't feel as if he was stuffing additional services just for profit, but was suggesting what was necessary. To my surprise, the bike was ready same day, just a few hours after dropping it off. The price quoted was the price paid plus military discount. For everything bike related, I know where to go and I suggest you do the same.

I was in Tucson for El Tour De Tucson..flew in from Missouri. I also flew my new bike in a hard…read moreshell bike case. Upon assembling my bike, I was unable to get the rear wheel on correctly We had an appointment in Sierra Vista the next day, so I took my bike with me and stopped into this bike shop. Stressing that wouldn't be able to ride in El Tour, they relieved my stress and fixed the issue I was having within an hour!!!. kudos to their great customer service. Without them I either would have to rent a bike or not ride at all. They had to rethread my rear axle of my bike They also put my pedals in and aired up my tires!Thank you so much... I finished the 102 mi El Tour De Tucson ....thanks to this bike shop

I worked as a bike mechanic through high school and college. However, when traveling for work I…read moreoften have to find good and reliable shops. I rarely find one that meets what I think are achievable standards of knowledge, customer service, and approachability. Mike at M&M has built a fantastic shop that is user-friendly, well-stocked, and run by experts. I highly recommend stopping by and giving them your business. Bike shops have a common ailment... they are run by cyclists. To a cyclist, this is comforting. To non-cyclists it produces anxiety and leads to reviews of 'snobby' sales people and aloof mechanics. Truth is, lots of bike shops are stuffy and many sales folks and mechanics are snobby (for no apparent reason). YI have years of experience as a mechanic and have state titles as a competitive cyclist, but I don't go around advertising these bona fides so I can get the 'cyclist treatment' in a new shop. In fact, I somewhat enjoy going in new shops and seeing how the average non or new cyclist feels based on how the shop treats such commoners. Long story short, M&M passed the test while their competition did not. I'm not going to bad mouth the other guys - I'll just say that M&M is the real deal and one hell of a bike shop. I hope to own a shop one day and M&M is one of those shops with a model I hope to replicate.

So I called to find out if they could replace my rear tire tube on my ebike since the valve stem…read morewas leaking air they said yes, and I asked if it couldbe done whilei eait or come back they said yes & on my way I went. I dropped off my ebike at 11am, and the taller gentleman told me they would call me when it was ready. The time past and I didn't receive a call l, and I drove from Benson, AZ to get my bike repaired so I wasn't local. I had lunch, ran errands, and some shopping. Since 3 hours had past wirh no call I dropped back in, and this time a shorter guy came out and I told them if my bike was ready and he replied wirh a smart remark with attitude "oh the scotter" I daid no it's an ebike, and I pointed it out saying "oh there it is" it was in the same spot and hadn't been touched. I asked how come it's not ready?. He replied there were others ahead of you come back later, and I asked what time do you close he said 6pm. I told him that's why I dropped it off in the morning and when I called you guys said it could be done no problem. I don't know if this is the norm for the shorter guy to have attitude & treat customers rudely?. He said we're finishing up lunch and it'll be ready in 30 minutes I said ok, plus i asked since you're going to have it apart can you take a look if it needs brakes, he said they look fine I daid ok, because I use it alot and of course it was a concern of mine to have it checked out plus I had adjusted the brakes already I only needed to know if the brake pafs needed replacement. As he worked on my bike he was angry and was frustrated and I hadn't done anything except to have my bike fixed. When I went to pay the taller gentleman charged me $55 I said why he said for whet the shorter guy did to the bike, and apparently he charged me $20 extra dollars to adjust the brakes when I didn't ask him too plus it was only supposed to be a visual & he already given me the answer they were fine. What got me upset was they never asked me if they could adjust the brakes and they up charged me $20 for doing something that had already been done by me and didn't need it. I wasn't very impressed wirh the customer service I received especially the extra charge of $20. It's not the money it's the customer service & common courtesy of letting the customer know what they are doing to your property because it all comes down to dollars and sense. I won't be going back to m&m I'd rather go to their competition although they are more expensive, but customer service is number #1 in my book. I've had several businesses in the past and I know all about customer service and they lack in this area, much room for improvement. This was my experience with them so I'm Yelping it, and I gave 2 stars because the taller gentleman was friendlier than the short guy. So beware before you go, it doesn't matter if they've been in business for 30 years, because they need to go back to basics THE CUSTOMER COMES FIRST.

David and others were very welcoming and helpful. I had come from Villa Park, CA with two bikes to…read moregive to my brother who lives here. I felt at home in this shop because of the Community Consciousness. This is Bicycle Benevolence. It is like The Bicycle Tree in Santa Ana, CA. People can learn how to fix or build bikes. David could also tell me which roads and trails to try. Thank you! And greetings to Athena the cat. Lovingly, Opa Kacha Spion "Grandpa with the Mirrors" from Tomohon, North Sulawesi, Indonesia = Uncle Lloyd at Biola. Happy Easter! 4/5/2026 (lloydpeckham2022@gmail.com)

Best bike shop I've ever had the pleasure to do business with! Dave is super helpful and…read moreknowledgeable. They had the perfect eMTB for me, a Bulls Copperhead EVO AM 3, on sale, and Dave made just the right modifications for me. If you're in the area and you enjoy cycling, check out Silver City Cycles!

Pima was able to replace my e-bike brake pads in a reasonable amount of time and at a reasonable…read morerate. They took the time to also answer some additional questions I had. When future servicing is needed I will be returning to Pima Street Bicycle shop.

New to this shop since the Roadrunner shop closed. Extremely friendly and understanding of senior…read moreneeds. I took my mountain bike in for tune up and will probably buy a new ebike here soon.

Great Bike Shop with awesome folks. Tony always has a solution for your bike needs have and will…read morecontinue to go there!

These folks "Rock", Great Service & G~O~N~G~A Pricing on their NEW Bikes…read more We've purchased 3 E~Bikes there and wow do they stand behind their products.

asked if he could do repair work on a rear brake. He asked if I had bought the bike on line which I…read moredid because there was no local dealer and when I said I had he refused to do it. It was simple mechanical repair work that their advertising says they do. What difference should it make where I bought the bike? I Would never go back and never recommend this shop.

Great spot to buy a bike! Friendly and knowledgeable staff. They answered all our questions and…read morehelped us pick bikes that fit and suited our style of riding. Highly recommend

Before renting a bike I shopped around and checked reviews because I knew I'd have it for a while…read more Oro Valley Bikes are so well regarded in the area I almost bypassed them because I assumed they'd be out of my price range. But after checking their reviews (which were excellent) I called for an estimate and they were actually the best priced outfitters in the area. They answered back right away and were very easy to work with from start to finish. Any issues or questions I had were answered within minutes. The bike itself was in good shape with a comfortable saddle. I highly appreciated the puncture resistant tires which make a huge difference in this desert area full of thorns and stickers. I was still careful where I rode but I wasn't constantly paranoid I'd get a flat. Those tires and inner tubes offer serious peace of mind. The only things I wished for were a bell (especially useful on the Loop), and maybe ergonomic handlebar grips. But these were minuscule issues. I had the bike almost three months and everything was perfect.

10/10 experience!!…read more Never rented bikes before & Jason has set the bar pretty high! Was visiting Tucson from Portland. I called him while I was in Portland to arrange 2 bike rentals & he made the process soooo easy (even from out of state.) He dropped off & picked up the bikes at Saguaro National Park, on the east side. We were a little late but he was willingly to stay and wait for us. Very kind and patient person! Really enjoyed the bikes.

They could be honest about the fact that they don't have a bike shop. You have to go through hoops…read moreand Texts to mysteriously find out they are operating out out of a storage

Back for an overhaul on an older bike. Great work and service as all is shifting smoothly, extra…read moreitems like cages and old reflective gear is off and bicycle is ready to ride. Thanks!

Kyle and his guys are always detailed and concise on repairs and replacements, and finish in a…read morequick, reasonable time period. They're 1.5 mi from where I live and our new bike shop go-to!

First rule of the cave.. no pictures lol. Hence, no pictures are attached. They say it's because of…read moreaccidents reported from people not paying attention. Also, basically nothing is allowed in the cave. They had lockers that takes quarters but as far as I saw, no machine, you have to exchange with cash soooo prepare ahead. Leaving things in the car felt some what okay but not my favorite. I would appreciate if they had more security. They say they are not government funded so everything comes from public support. This was such a cool experience. You can tell the amount of work and detail they've put into the cave and preserving it. Truly different than other caves I've been to. There are two different parts of the cave you can choose from. If you can't do both my preference was the big room tour. I felt there was more to it, more things to see. Also, (sorry parents) perhaps the age limit made it more enjoyable too. Our tour guide Charles was INCREDIBLE. We did both tours back to back 0945 big room tour and 12 rotunda. Timing was perfect. Enough time to use the restroom and eat a snack. We brought our snacks, their cafe was closed. It would be an enjoyable experience to eat a packed lunch outside not sure if it's 100% allowed. Beginning of April was a GORGEOUS day. There's a McDonald about 12 min away. The big room tour is a man made/marked out, well paved easy walk/route. If you're worried about endurance or handiaccesible, it seems very accessible. The rotunda seemed a bit more incline but still well paved. You can wear white shoes and you wouldn't get dirty lol. I don't recommend open toes shoes/sandals because the Floor is very moist/wet. BOOK AHEAD. At least 2 weeks ahead to get the slots you want. If you're by yourself then a lot easier. It sells out quickly Restrooms were very clean and plentiful. As you wait for your tour guide before taking the tram to the cave there are another set of restrooms so that's appreciated. They want you to get there 30 min before. There really wasn't anything much to do ahead, it's just a simple check in. They have a mini museum that's nice to look around. You can get some good pictures outside prior or after the tour. Are both caves a must see, my bf says yes. I'm in between. If I would go back I would choose the big room tour again but that also has limited time opening due to the bats. As an AZ local or visiting this is a very enjoyable spot

As much as I love going underground and at this point have about 15 caves explored in AZ under my…read morebelt, I only finally made it to this one this weekend. Our caving group was having our winter conference here and it was really nice to use the visitor center's auditorium for our all day presentations. I learned about the invertebrates that live in caves, herpetology, bats and lots of other really fun topics about caves! Auditorium was very comfortable and all the IT worked great and the projector and acoustics were perfect. Seats also very comfortable. Later that day, some of us signed up for the headlamp tour of the Big Room that started at 5:30pm, which is only offered on Saturdays in the fall/winter. I was able to use my own headlamp and helmet. This tour is $50 and the price is higher than their regular tours, which is $30 for adults and all the lights in the cavern are on. The tour was good and I'm glad the proceeds of my ticket go to support this park. Phones aren't allowed into the cavern, so I took no pics. We also stayed in one of the 4 cabins on the campgrounds and it was fabulous. Cabin was super cozy and can sleep 6, one bed and two bunk beds. Cabins also come with a dining table, microwave and small fridge. Bathrooms right across from the cabin. Porch on the front and also a picnic table available. Fire pit also available. I had firewood but we could not make a fire because of rain. This was definitely glamping! And it was lovely. I would definitely do this again. Saw some fun turkeys too! A few things to note here, there is a Bat Cave Cafe on site open 11am - 2pm, however, it was difficult to get anything here as there was only one person working and a lot of us here. I brought my lunch from home. Night headlamp tour was fun but for $50, not sure how it differs from the day tours. But, do know that AZ state taxes don't go to supoort this park, so your tour ticket supports this park, so I can be OK with that. Its pretty amazing that two college students crawled their way thru a 10-12 inch sinkhole and then found this place! I am still in awe of this amazing discovery! And this is well before all the fancy equipment was available like lidar to help with uncovering new caves. And, once these guys, Tufts and Tenen found this cavern in 1974, they kept it a secret for awhile to protect against vandalism and damage. And in 1999, the cavern was open to the public. As someone who deeply loves caves, seeing this place was like one of the best sojourns for me! Im so glad I came to see this show cave! And please, let's all do our part to make sure caves are conserved so we can all enjoy them for a long time to come.