This is where to go to get your bike repaired! I called with a question about a problem and was…read moreinvited to come in same day. After Chris looked the bike over, he gave me the 'diagnosis' and his suggestion. I didn't feel as if he was stuffing additional services just for profit, but was suggesting what was necessary. To my surprise, the bike was ready same day, just a few hours after dropping it off. The price quoted was the price paid plus military discount. For everything bike related, I know where to go and I suggest you do the same.

I was in Tucson for El Tour De Tucson..flew in from Missouri. I also flew my new bike in a hard…read moreshell bike case. Upon assembling my bike, I was unable to get the rear wheel on correctly We had an appointment in Sierra Vista the next day, so I took my bike with me and stopped into this bike shop. Stressing that wouldn't be able to ride in El Tour, they relieved my stress and fixed the issue I was having within an hour!!!. kudos to their great customer service. Without them I either would have to rent a bike or not ride at all. They had to rethread my rear axle of my bike They also put my pedals in and aired up my tires!Thank you so much... I finished the 102 mi El Tour De Tucson ....thanks to this bike shop

So I called to find out if they could replace my rear tire tube on my ebike since the valve stem…read morewas leaking air they said yes, and I asked if it couldbe done whilei eait or come back they said yes & on my way I went. I dropped off my ebike at 11am, and the taller gentleman told me they would call me when it was ready. The time past and I didn't receive a call l, and I drove from Benson, AZ to get my bike repaired so I wasn't local. I had lunch, ran errands, and some shopping. Since 3 hours had past wirh no call I dropped back in, and this time a shorter guy came out and I told them if my bike was ready and he replied wirh a smart remark with attitude "oh the scotter" I daid no it's an ebike, and I pointed it out saying "oh there it is" it was in the same spot and hadn't been touched. I asked how come it's not ready?. He replied there were others ahead of you come back later, and I asked what time do you close he said 6pm. I told him that's why I dropped it off in the morning and when I called you guys said it could be done no problem. I don't know if this is the norm for the shorter guy to have attitude & treat customers rudely?. He said we're finishing up lunch and it'll be ready in 30 minutes I said ok, plus i asked since you're going to have it apart can you take a look if it needs brakes, he said they look fine I daid ok, because I use it alot and of course it was a concern of mine to have it checked out plus I had adjusted the brakes already I only needed to know if the brake pafs needed replacement. As he worked on my bike he was angry and was frustrated and I hadn't done anything except to have my bike fixed. When I went to pay the taller gentleman charged me $55 I said why he said for whet the shorter guy did to the bike, and apparently he charged me $20 extra dollars to adjust the brakes when I didn't ask him too plus it was only supposed to be a visual & he already given me the answer they were fine. What got me upset was they never asked me if they could adjust the brakes and they up charged me $20 for doing something that had already been done by me and didn't need it. I wasn't very impressed wirh the customer service I received especially the extra charge of $20. It's not the money it's the customer service & common courtesy of letting the customer know what they are doing to your property because it all comes down to dollars and sense. I won't be going back to m&m I'd rather go to their competition although they are more expensive, but customer service is number #1 in my book. I've had several businesses in the past and I know all about customer service and they lack in this area, much room for improvement. This was my experience with them so I'm Yelping it, and I gave 2 stars because the taller gentleman was friendlier than the short guy. So beware before you go, it doesn't matter if they've been in business for 30 years, because they need to go back to basics THE CUSTOMER COMES FIRST.

Dale J. I can not…read moresay enough good things about Mike and Martin. They helped me out by fixing my tire issues by putting in heavy duty tubes both front and back and also installed tube liners in the tires. They also adjusted my brakes and derailleur for me and did all this very quickly. I highly recommend going in to the shop and talking to these two very knowledgeable gentleman if you need to purchase a bike or need a repair. This bike shop is Top Notch!!!!

Bought my new bike there in June. My experience was so amazing, that when my wife wanted a Jones H…read moreBar installed, we took the drive and had Silver City Cycles do it. Dave remembered me, the personal touch is nice! They were very helpful, quick, and professional. They got us going quickly enough for us to enjoy some of the local trails before the storms rolled in. It wasn't just us, while we were waiting, we had to opportunity to see firsthand, that EVERYONE in this store is treated with respect and friendliness. This is what a bike shop should be! Give them a look see, you will not be disappointed!!!

David and others were very welcoming and helpful. I had come from Villa Park, CA with two bikes to…read moregive to my brother who lives here. I felt at home in this shop because of the Community Consciousness. This is Bicycle Benevolence. It is like The Bicycle Tree in Santa Ana, CA. People can learn how to fix or build bikes. David could also tell me which roads and trails to try. Thank you! And greetings to Athena the cat. Lovingly, Opa Kacha Spion "Grandpa with the Mirrors" from Tomohon, North Sulawesi, Indonesia = Uncle Lloyd at Biola. Happy Easter! 4/5/2026 (lloydpeckham2022@gmail.com)

Excellent and friendly customer service. I bought a cheap- o , e-bike on Amazon that died. Pima…read morestreet bicycle was the only bike shop that would actually look at it , it's my go to bike shop from now on!

Pima Bike has a new owner , Paul. and have moved to Speedway and Country club…read more Nice shop with plenty of parking. Electric seem to be a specialty. The move was this year.

Great Bike Shop with awesome folks. Tony always has a solution for your bike needs have and will…read morecontinue to go there!

These folks "Rock", Great Service & G~O~N~G~A Pricing on their NEW Bikes…read more We've purchased 3 E~Bikes there and wow do they stand behind their products.

asked if he could do repair work on a rear brake. He asked if I had bought the bike on line which I…read moredid because there was no local dealer and when I said I had he refused to do it. It was simple mechanical repair work that their advertising says they do. What difference should it make where I bought the bike? I Would never go back and never recommend this shop.

This may be the most unique and coolest bike rental company I have ever been to. Took my family out…read moreone day and wanted to go for a nice leisurely ride so we rented bikes from Oro Valley Bike Rentals. It's hot out right now and we wanted the bike delivered at 6 a.m. and they said no problem! Fantastic service. We had 5 treks Specialized hybrid bikes with sanitize helmets waiting for us at their self service bicycle rack. Great customer service and this is a nice little company that is a mom-and-pop operation. The Oro Valley Tucson Loop bicycle path is amazing! Car-free and the pavement is perfect. 2 days later we had three mountain bikes deliver to the honey bee Canyon trailhead. This was great because they pick up and deliver right to the trailhead and we didn't have to try to put anything in our rental car. Honey bee maybe the most scenic mountain bike trail I have ever seen. It is drop-dead gorgeous and they gave us mountain bikes that have tubeless tires. No flats!! This company really helped give us an epic cycling vacation experience. We were looking for a fun thing to do in Tucson and we are now enthralled by the beauty of Oro Valley and Tucson. I cannot recommend these prople enough! James was so patient and pleasant with us. We look forward to coming back!

Great spot to buy a bike! Friendly and knowledgeable staff. They answered all our questions and…read morehelped us pick bikes that fit and suited our style of riding. Highly recommend

They could be honest about the fact that they don't have a bike shop. You have to go through hoops…read moreand Texts to mysteriously find out they are operating out out of a storage

10/10 experience!!…read more Never rented bikes before & Jason has set the bar pretty high! Was visiting Tucson from Portland. I called him while I was in Portland to arrange 2 bike rentals & he made the process soooo easy (even from out of state.) He dropped off & picked up the bikes at Saguaro National Park, on the east side. We were a little late but he was willingly to stay and wait for us. Very kind and patient person! Really enjoyed the bikes.

Back for an overhaul on an older bike. Great work and service as all is shifting smoothly, extra…read moreitems like cages and old reflective gear is off and bicycle is ready to ride. Thanks!

Kyle, Jordan and Luke are serious pros! Brought my road bike in for a check-up/tune-up and they did…read morea fabulous job. Jordan found an anomaly in the head set and worked to get it safely corrected. My bike is important to me and they took great care of it. Choose Earlybird Bikes for great service and a fair price!

First class sporting goods store with a large selection. Staff is very knowledgeable and courteous.read more

Despite our big 5 being smaller compared to that of larger areas, it still has what you need and…read morewant sporting goods wise. Everyone is helpful. Nice place.