Just visited the store for new running shoes and left very happy. Great advice from the team which helped me find the most comfortable trainers for me. Will be back for my next pair! read more

The guys at Birmingham Runner really know what they are talking about and offer great advice and options when you are looking for that perfect trainer. The purpose of my visit was to replace some old running trainers. There are some good brands of running shoes here, but not a huge selection to make you feel over whelmed. It wasn't long before I was asked if I needed any help, despite them being quite busy. I though the sales man approach could have been a bit different when I asked to try on some trainers - "just don't pick the trainers going by the colour". I am of course a fashion conscious woman so I am not going to buy some trainers that look whack but appreciate that comfort and suitability are important for each individual. I tried on a few pairs of trainers, running on the treadmill so that I could be recorded on how I ran in them. The sales man was patient whilst I tried on a few pairs and I decided to buy the first pair I tried on. There was 20% off all clothing which was great so I bought a running jacket too. I wouldn't hesitate in returning if I needed some sports wear. There is free car parking directly outside the shop too - bonus! read more

I went in to buy running shoes and they only had sale shoes out. I told the lady my size (4) and she let me try on a few pairs but I preferred just one of them however, I voiced to her a couple of times that they were a bit big at the front. She assured me they were the correct size and that it was just the design of the shoe, and my feet would swell when running. I listened to what she had to say and purchased the shoe. After wearing them around the house I didn't feel comfortable and took them back the next day to find out that it was exchange only with sale items (only ones they had out) and she had sold me a size 5.5! I then asked for a size down but they didn't have the stock so was left with a credit note. Unhappy about my service as the wrong size was not my fault. read more

My husband and I came in here to get some running shoes, as we decided that it was about time that we, well, did some running. Of course, the big sell with the Birmingham Runner shop is that they have a little running machine hooked up to a video that analyses your running style to see what sort of shoes you are best suited you. This was fun, and made you feel like they had more expertise than other generic sports shops. Which, to be fair, they have. The staff helped us choose some proper running trainers, we felt like we were being advised well, and they didn't just try and push us towards the most expensive shoes. In fact, we both got a pair from the selection on sale. Which was quite lucky, as the sale selection didn't seem huge. It's not cheap, but you do get a more expert service as this specialises in running, rather than trying to cover all sports bases. I think their sale selection could be a bit broader-ranging: we were extremely lucky that we both managed to get shoes in sale. Also, as much fun as the whole video-running-machine thing is, I got the feeling that there was something a bit gimmicky about it, as customer after customer was wheeled on and wheeled off and given, basically, the same advice. A whiff of factory-production line about the whole thing, or treadmill, as the case may be. That said, the running shoes have performed perfectly so far, so perhaps it's not all gimmick... read more

Simply great. I've bought my first proper running shoes here few years ago as it was the only shop doing the gait analysis and have been really satisfied with the service and the shoes too. That's why I decided to visit them again even if there are many shops closer to me now and... that was definitely good idea. Nice and very helpful staff who understood their job and customers needs and finally pretty and friendly girls - what more can you wish. Highly recommended shop. Thank you all ;) Visited on Saturday 16/07/16 around 2pm. read more

Superb service at a great cost. I had trouble with a certain pair of shoes. The staff took the time to analyse my gait and running style and sorted me out with a different pair. read more

Some parking bays at the front of the store. The staff are friendly and helpful when you are looking for something. I was helped to purchase some trainers last year which sadly have not been as well used as I had planned! Really good at giving tips and the trainers I did get are very comfortable and supportive. Also picked up an application to the London Marathon here which they have when they come out in Spring/Summer - and no I did not end up filling it in! read more