friendly staff serve you here with a smile. Tents and…read morecamping equipment are on the upper floor. so if you fancy a new tent for next year september is the best time to go as they can be often reduced ready for next camping season. Also there is on display a range outdoor clothing and walking boots on the ground floor.

Their customer service cannot be faulted, although the shop itself is not that small, the staff…read moreknow exactly what they are talking about and will order you any bits that they do not have. They have a sale on tents which is not as cheap as you can get them on the internet for but if you want to have a look they normally have a couple in the shop. This is great for accessories and normally have a few brands of the item you are looking for so at least you have a choice. This is situated right in the heart of Lichfield but could be easily missed. Well worth going to have a look even if you do not need anything

Great course, well maintained.read more

I went in on Saturday 28th April 2012 and the first thing I noticed was the unfriendly welcome, I…read morethink I was disturbing the owners watching of football focus in the back of the shop. After bringing my bike into the shop and explaining the repair was done here however the chain kept falling off he was completely rude and claimed that they wouldn't have sent it out like this. I persisted to explain that they had sent it out like that and I wanted it fixing, the owner didn't even look at the bike only a glance from a distance whilst I explained the problem to him. Amazingly he had diagnosed the problem and it was going to be an additional £25 but hadn't got the part in stock. I then had to ask when the part would be in stock and also had to ask should I leave the bike with him or come back when the part was in, I got a silent response to this. Overall customer service treatment was less that 0%, just an absolute disgraceful visit! Unsurprisingly I was the only one in the store and I suspect the reason is other people have experienced the same tragic customer services I did.