Great service, on time pick up from Perrysburg area to Detroit airport. Highly recommend and will…read moreuse again!

On time, great service from Toledo to Detroit airport. Highly recommend. Will use again.read more

We have used their Town car service for rides to/from Detroit Airport for several years…read more They have always been early or waiting at baggage claim with our name on a sign board upon our return. They track your flight for delays or early arrival. The cars are always clean, drivers are professional and drive safe. Individual climate controls in back. Never a mechanical or other issue. The amount that they quote is all inclusive, tip, tax, airport parking fee etc.. The drivers help with suitcases. I didn't give them 5 stars because: They always show up early by about 15 minutes - which is ok - unless it's at 5 am and you're still getting dressed! I prefer that they ring the doorbell just 5 minutes early. They have a policy of picking you up at least 2.5 hrs prior to flight - 2.0 hours is plenty for us as we have expedited security etc. but we can't seem to override their "policy" without lying about our flight time... They charge an early morning add-on charge before 6 am. I think they should discount their rates before 6 am as there is no traffic so the trip is quicker/easier! Sometimes the drivers offer complimentary small water bottles - but it's not consistent. (it's a very nice touch - keep a case in the trunk) Paperwork, we always prepay on phone with credit card when making reservations but we still have to sign slips, fill out/review pickup requests etc. I prefer to get-in, or get -out, and go. A on-line reservation/payment system is needed - especially to change/update pickup reservations when traveling abroad and phone service is spotty or expensive. All-in-all very good service for Airport transportation to DTW.

Total Image is a great place for a limo! We recently used them for our wedding and we loved it!…read moreTheir limos are clean and they have a pretty good selection of different sized vehicles for your party. We even received complimentary "Bride, Groom, Best Man and Maid of Honor" glasses and there was a "just married" sign on the limo! The driver was extremely friendly and helpful! Thank you so much to the staff and driver!

BG Airport Shuttle is absolutely fantastic…read more The second leg of my trip was from Denver to Detroit. The unbelievable happened. Because of extremely strong thunderstorms storms, Detroit Airport declared a ground stop. In mid-air, my plane changed its destination from Detroit to Columbus! We sat on the tarmac in Columbus for close to two hours. Finally we left, but took a longer route to Detroit. Jim McDermott sat patiently for roughly three and a half hours waiting for me to arrive. He was professional, friendly, and drove well. I hesitate to use the word hero, but gosh I so appreciate that he waited so long. Tom Baer hires the best people. When I previously used the service, those drivers were also friendly and professional. All businesses should be run as well as BG Airport Shuttle. I give the highest recommendation. I can only give 5 stars. I wish I could give 10.

Overall a good transportation option. PROS:…read moreBG shuttle service drivers are very sweet. It's a van so capacity isn't an issue. As a non smoker I appreciate not having to smell cig It's a family owned small business which I like to support. CONS: The price has gone up quite a bit the last few years, making Uber or Lyft a less costly choice if money is the deciding factor. They have tacked on a cancellation fee of 5% that they don't disclose. I recently booked a trip to the airport for the end of the following month. The trip was canceled within hours. the $300.00 had been immediately charged to my credit card, but it's more than a week since, and the account has yet to be credited. when I called I was told of the 5% cancellation fee. That should be disclosed in advance. Both legally and ethically. A reservation canceled within hours should not come with a fee. Since that is the only issue I have had in over 3 years of using the service I deem it a good transportation option over all.

Pickup and drop off were on Target! Speedy, friendly no delays. I believe name changed to Blue…read moreSky Airport Transportation. Best ever!

Awesome service, great help getting luggage loaded, even offered me bottled water!!…read moreI will request them again.

It's a great airport, comfortable, with interesting shops. We always take a car service so I don't…read moreknow the parking situation.

I would highly recommend DTW Detroit Airport Car for your transportation needs. Don't let the name…read morefool you into just airport service, they offer more. I had to return to Michigan for a funeral and was looking for two SUVs to transport my family throughout the day. DTW Detroit Airport Car was the first to respond, the least expensive - several hundreds less, and the most communicative through Yelp, text, email or phone. The drivers were great, professional and helped our family in a time of need. Next time I need vehicle transportation while in Michigan, I would contact them first!

my family and I have rented from this company for years. Airport and wedding service in their Limo…read morebus. every time it's be perfect. they were on time with a clean vehicle. the office staff is very friendly and easy to work with.

if I could I would give a 0. NEVER USE THIS COMPANY! We have used them a lot in the past and were…read moresatisfied, but this time they charged us $560 to drive to the Detroit airport and back when prior was only $250. Such a rip off. When we called to cancel they said it is non refundable despite never mentioning that on the phone. We will NEVER use them again! Your greed has lost you a customer.

Just got a quote today and am impressed at the professionalism and the price. I will update my…read morereview after my ride but the cost to be picked up and dropped off is less than what I would have paid to park at the airport, and I don't have to drive when I'm tired from a long flight. I doubt I will ever drive myself there again.

Brought our large family to/from DTW from Toledo. Smooth, professional, prompt. Excellent…read morecommunication. Would highly recommend!

The drivers were professional and safe. They gave us a lot of local information that was helpful…read moreand were able to answer all the questions. They were on time and because we were at a hockey game. They messaged me promptly to tell me where they would be waiting. Discovered that they drive to Detroit airport from Toledo, so we will definitely be using them in the future.

I am so unbelievably dissapointed in our experience with this limo service for a bridal party that…read moreI was in. The bus was beautiful but it wasnt worth being treated so poorly by the driver. He was the most miserable person I have ever come in contact with. I politely asked where the closest place was to get champagne so we could toast in the bus and he threw his hands up and rudely said that he didn't know. I felt scolded for asking a simple question. As we drive, he slammed on his breaks numerous times as our videographer has on tape and every person on the bus spilled drinks because of it. To top it off, we arrived at the reception at 6 pm when we had paid to be on the bus until 645 pm. I asked why we had arrived so early and he responded with: "You had reservations until 630 pm and I have somewhere to be so this is going to have to work." He also said that he already talked to his manager about me, called me a F****** B****, and said that his manager said that he would expect nothing less than someone like me from a party like that. All while this lovely conversation was going on, he coasted in the parking lot and SLAMMED on his breaks, throwing everyone in the bus. The bride and groom spilled drinks all over themselves before entering the reception. Our videographer saw everything and was even nervous about our safety. Nobody deserves to be treated like this. I would hate for anyone else to have such a horrible experience on their wedding day. Luckily, being the "type of party" we are, we made the best of the night to celebrate the wedding we were in.