I had an appointment scheduled for 5:00 pm with Madelynn, but my service did not begin until about 15 minutes later. The hair wash felt rushed and my hair did not feel thoroughly cleaned. During the haircut, I explained that I wanted my long layers to start higher. Midway through the service, the stylist stepped away to attend to another client. When she returned, she quickly finished the cut without checking back in on the layering or confirming how I wanted it styled. There was no offer to curl or style my hair at the end of the appointment. I left feeling disappointed because I expected to walk out with a finished look, not have to go home and do the styling myself. Overall, the experience felt rushed and inattentive, which did not meet my expectations for a professional appointment. read more

Kat is where it's at! Her and her team are always a vibe and get me! Finally found my hair place! read more

As soon as I walked in, I knew I was in the right place! The front desk staff are incredibly welcoming and really pay attention to detail. It was my first time at the Birch Salon and my expectations were exceeded. I scheduled a Signature Haircut with Kyli, a hair apprentice. She really listened to my hair goals and had great knowledge on the products she was using in my hair. I asked for her to trim the dead ends off and requested long layers with face framing pieces. The results were better than I could have imagined! I could tell that the whole salon staff had a close-knit family dynamic. I will be coming back to get another haircut with Kyli and will continue to support Birch Salon! read more

Birch Salon - Signature Haircut by Kyli Long layers with face framing pieces + dead end trim - Makeup Artists Near Me - Winder, Georgia

Bonnie Kate Collinsworth is incredible! I love the way she massages the scalp while shampooing. I always leave relaxed and happy. She listens to what you want and then provides! read more

Recently moved to Winder after living in another state for 35 years. Looking for new doctors, dentist, eye doctor, you know all that stuff. But the most important to me is my haircut, I had the same stylist for 30+ years and she was so good and knew what I wanted my hair to look like. I tried 3 different places and just didn't connect. I looked on the internet one Sunday afternoon and reached out to Birch, I was surprised that I heard back and made an appointment to see Nicole in a couple of days. So off I go, I was greeted by a couple of nice young ladies, the place is very nicely decorated, and comfortable. Nicole was fantastic and I'm thrilled with my haircut. My son has been and I took my wife there for her needs as well. Love Birch, and beginning to settle in here in Winder. Thank you Birch!! Good job!! read more

[I'm using they/them pronouns to protect the identities of the individuals that serviced me -- I only used my preferred name when doing business here, not the name on my profile, that this comment is registered under -- THIS IS LONG, BUT ITS A MUST READ FOR A TRUE AND AUTHENTIC EXPERIENCE AND NOT A PAID COMMENT AS BELOW] My entire comment went over the text limit so it's in the photos but it's all true. On my loved ones, it is true, in every word. -- photos may not be in order but the one with the [ brackets ] is the beginning. The shortest one is the end and the middle is the longest. read more

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I highly recommend this salon. I am so happy I found it! Bonnie Kate does my hair and she is absolutely the best! The salon is so cute and very clean! It is also a boutique as well. Everyone who works there is very friendly and very accommodating! They will offer you water and soda, to make you more comfortable. It really is a pleasant atmosphere to be in! Thank you very much!! read more

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Took my daughters appointment the other day. Wow Smitty did my hair.... She did a fabulous job! The cut and the color are just right for me. Thank you for hearing me and doing what needed to be done to my hair! I recommend this salon and every stylist I have used there! Thank you so much!!! read more

I cannot say enough good things about this salon. I was so impressed with the friendly nature of all the staff, the cleanliness, and the cute boutique vibe. I have struggled to find a good colorist for my hair and Kat was spot on. She definitely understood the assignment. I am a brunette and she did an amazing job on color and cut. My next appt is already booked. I would highly recommend them to my friends and family. read more

Birch Salon - My hair when Kat's magic was done. - Makeup Artists Near Me - Winder, Georgia

Nice, airy salon with extended evening hours. Brooke gave a shampoo and blowout with attention to detail for $35. Overall a pleasant experience! read more

Service, quality, vive. We love Liz! She is awesome and my hair always looks amazing when she gets done!

i do not recommend coming here.. had high expectations coming here with a 'level 4' hairdresser. I just wanted a balayage and cut. only the underlayer of my hair got high lighted(over paid for quality). I dont even think the hairdresser liked it because she took a before pic and did not want to take an after photo. read more

Great experience...love the vibe and decor of the salon and boutique. Definitely an upscale salon tucked away in downtown Winder.

I am so unhappy with the updo I walked out with today. Granted I made a last minute decision to get my hair done for a wedding we're attending. Molly is who made this frizzy mess on my head. I just wanted a low messy bun with a side sweep and she didn't even straighten my hair before starting. She then says she only had 30 minutes for me and I would of rather done my own hair. I'm stuck with this mess because she used a ton of hair spray. Salons know when they have an incompetent hairdresser. I was in the industry for twenty years. They knew I was going to a wedding and let her make this mess anyway. I would never go back. read more

I went for a cut. Worst cut with a "level 5" stylist I have ever had. Will never go back to this salon.

Best salon in Barrow County hands down. I moved out here from Atlanta and I'm use to going to high end salons that cost out the back end, but Birch Salon seriously puts them to shame and doesn't take your whole paycheck! Seriously if you live in the area or even surrounding area you will make this salon your new hair home. Kat, Kelly, they are all amazing! read more

The salon is beautiful and very relaxing. All the ladies that helped me were very nice and accommodating. This was my first time and Lisa cut my hair and she did an amazing job. She listened to what I asked for and cut it the way I wanted it. I would highly recommend this place. Cost was lower than what I'm used to paying. read more

I have been going to Madison for years and she always does an amazing job on my hair. I cannot recommend her enough!! I walk out of her salon chair feeling and looking my best after every cut and color I have ever had with her. Even after I moved I always make the drive to see Madison. Thank you Madison for the wonderful job you do!! Birch salon is lucky to have you. read more

Don't go with kat very rude and unprofessional . she will waive her hands in ur face to get her point across. she has no sympathy when a customer is unhappy. she will tell you to be quiet so she can talk . I've never been to a place where they treat the customer unfair because they weren't happy with their hair . read more

I had a haircut 2 1/2 months ago and just decided to remark that the stylist cut 5 inches more than I wanted , am frustrated that she did t listen to what I wanted and that it is still really short for my liking. She apologized for going too short (that's an understatement) and I am still waiting for my hair to return to the length I had ! Reply: Thanks for the reply... I appreciate you responding , the free haircut was at the least what you would expect for something I didn't expect ! I didn't want to make a fuss about it as the stylist was apologetic and great at color , and she is sweet ..I am willing to come back and appreciate you offering to make it up to me . read more

Tried this spot today, I was booked with Kelley. She was great. Super comfortable atmosphere and the stylists work together to get you out in a decent time. Affordable prices too! read more

Everyone who worked with me was very knowledgeable and friendly. My hair looks great and I look forward to my next appointment. The ladies really know how to help you get the best result, even if you go in not really sure what you are going for. I just wanted my grays blended away without it looking like an obvious bottle job and they nailed it. This is the best my hair has looked in a long while. read more

After much research and Instagram stalking I choose Kelly Murphy at Burch and she did a great job on my hair and was soooo sweet! Found my new spot! read more

Crystal cut my hair. So happy with the results! She really took her time answering my questions, making suggestions and showing me curling iron tips. Already made my follow up appointment. read more

I was looking for a new hair stylist and I was blessed with meeting Dina!! She is fabulous my color turned out perfect and she is super sweet and personable. The prices were better than anywhere else I've seen which made it even better. I have a family of 6 and they just gained 6 new customers. read more

Older lady at the front was demeaning and rude to my daughter when she called her out on not receiving her call. My daughter called and stated on the machine that she wanted to see if she could reschedule her appointment for later and if not was going to keep her appointment. My daughter never got a call so we went to the appointment and was on time .They said they no longer had time because we rescheduled and they tried to call. LIES!! Older lady was extremely rude ,hope it wasn't the owner with that attitude!!!! read more

I had made an appointment for all over color and highlights for this morning at 9:45am with Abby. She was going to be new to me since only second time coming in. Her assistant took me to her chair about 7 mins til 10am and Abby came over to talk to me about what I wanted. I advised her of everythin. Back to natural color is what we decided on and partial highlight. I told her 3x ok let's do it. she kept saying I was being hestitate and I said " No" let's go ahead and do it. But she made sure to tell me again she had another appointment in 25 mins. How do u schedule a person for a color, highlights and cut then prior. she said let me get u some pricing first. came back said it would be $241. I said really and again she said you seem hesitant about price. I said I already knew she was a level 4 and pricing was fine. Don't make assumptions that I can't afford it. Then she said I think we need to reschedule. I was blown away. I said NO I will NEVER come back here again. I knew exactly what I wanted when I made the appointment. Very unprofessiona! read more

I made an appointment with highest level 5 stylist because I had hair extensions that are a perfect match to my hair and I needed a root touch up. after I sat for almost 5 hours 2 applications and over $200 later, my hair is darker than I started with and the color does not match my extensions at all so now I cannot even wear them which is the sole purpose of coming there to begin with. I am extremly disappointed that I paid for their top level stylist and the money I paid and she doesn't know how to color match better than this. I came in with golden blonde and caramel extensions and left with champagne blonde and light brown highlights. I have had several people even say they can now see I wear extensions and before no one could tell the difference. I will not go back to this salon again if this is the best quality they have. The only positive is the stylist was very nice and the salon is beautiful but I don't feel that I got what I paid for at all read more

It's always scary to try new hair salons, but this one was a definite win. Kathryn listened to what I wanted and was very kind and professional. They have a great atmosphere and it seems that the stylists have a wonderful working relationship with one another. My hair is not easy to work with (frizzy, grey), but she worked a miracle and did a beautiful color and style for a reasonable price. I definitely recommend Birch! read more